Planar 020-1229-00A user manual Software Setup Upgrading Network Firmware

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Planar UltraRes Remote Monitoring Software

Software Setup (Upgrading Network Firmware)

This page allows you to upload the latest UltraRes Remote Monitoring software. You can also reset all of your settings to the factory defaults, as well as choose the web page link that is associated with the Planar logo in the top right corner of the page.

1Click the Choose File button to locate the latest UltraRes software that you downloaded from Planar’s website.

Note: Make sure the software is downloaded to a local drive.

2Click the Load Software button to load the new software. This process can take a few minutes, depending on the speed of your network. It is very important that you do not interrupt the load process once it begins.

3If you want to reset ALL settings to the factory default, click the Reset ALL to Factory Default button. This includes network settings, date and time, etc., as well as display settings.

Caution: Using this option will reset all of your configurations and reboot the remote monitor. Because this includes network settings, be aware that the UltraRes Remote

Planar UltraRes User Manual

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Contents Page Disclaimer Warranty and Service Plans RoHS Compliance StatementTrademark Credits ADA Compliance StatementTrademark Credits Table of Contents Connecting the Wired IR Module Downloading Additional Documentation and Firmware Table of Contents Introduction Important Safety Instructions Page European Union Disposal Information What is Temporary Image Retention? Recommended UsageBurn-In Versus Temporary Image Retention Normal Use Thermal Guidelines Cooling RequirementsBasic Concept of Planar UltraRes Display Using the Remote Control Supported Formats for Multiple Inputs Turning Power On/OffInput Setup Supported Formats for Single InputsInput Setup Before You Begin Installing a Planar UltraRes DisplayPlan Your Installation Tools/Equipment ListSupported Graphics Cards Recommended PCsPowering On/Off Planar UltraRes Displays Planar UltraRes in Standby Mode Powering On/Off Planar UltraRes Displays Powering On/Off Planar UltraRes Displays Unpacking and Checking Accessories LCD Module BoxKickstand Mounts to the display when Bracket Accessory Kit Following items are included in the accessory kitUnpacking and Checking Accessories LCD Installation Installing an UltraRes Display on a Wall Page Installing an UltraRes Display on a Wall Installing an UltraRes Display on a Wall Installing an UltraRes Display on a Wall Installing an UltraRes Display on a Wall Installing an UltraRes Display on a Wall Using the Kickstand Bracket Connecting AC Power Connecting the Wired IR ModuleConnections Connecting Sources Setting Up UltraRes Using Multiple Inputs Using UltraRes Control SoftwareConnections Setting Up UltraRes Using Single Inputs Using the Remote Control Using the UltraRes Control Software Installing the UltraRes Control Software Page Page Installing USB Drivers Installing USB Drivers Using the UltraRes Control Software Model name Serial number Setting Up Sources Auto Power Off Timer Standby ModeChanging Frame Delay Changing Backlight IntensityTurning Local Dimming On or Off Upgrading Firmware Upgrading Firmware Upgrading Firmware Error Codes UltraRes Dimensions Display Dimensions Front and Side ViewsDisplay Dimensions Rear View Landscape Wall Mounts Front View Landscape Wall Mounts Sides Views Portrait Wall Mounts Front View Portrait Wall Mounts Sides Views Optional Pedestal Mount Front View Optional Pedestal Mount Top and Bottom Views Optional Pedestal Mount Single and Double Sided Optional Pedestal Mount Single and Double Sided Planar UltraRes Remote Monitoring Software Remote Monitoring HomeUnit Status Display ControlPower On/Off Source Setup Advanced Setup Admin Setup Network Setup Planar UltraRes Remote Monitoring Software Date and Time Use this page to change date and time information as neededAccess Control Software Setup Upgrading Network Firmware Reboot Connecting the RS232 Cable Setting Up Multiple InputsRS232 Communication Setting Up Single Inputs RS232 Commands Command FormatResponse Format Uwwwx=z CRCommand/Response Examples Supported UltraRes 4K Commands ERR TBDIF1 MI3 Specifications LCD Module SpecificationsLCD Optical Specifications Environmental Specifications Specification Maximum Minimum OptimalSignal Compatibility Compatible Video SourcesMultiple Input Compatibility Signal Compatibility Troubleshooting During Installation Error Codes in the UltraRes Control SoftwareError Code Meaning Solution Symptoms, Possible Causes and SolutionsSymptom Can’t Get PC to Output 4K @ 24/30Hz Possible CauseSymptoms, Possible Causes and Solutions Accessing Planar’s Technical Support Website Downloading Utility Software Regulatory Information Page Index Remote Monitoring, 67 normal use thermal guidelines Remote Monitoring, 71 sources via UltraRes Control Index