Vivotek PT3127, PT3117 manual 886-2-82455282 F

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Q Can I install it on ceiling?

A Yes. There are flip and mirror options in the video configuration page to correct the images for upside down installation.

Q The image is not clear enough.

A Rotate the lens to adjust the focus after the Network Camera has been installed in the proper position. The image settings and white balance can be fine tuned to achieve the best visual effect. Also notice the power line frequency must match the local utility to synchronize and minimize the effect of flickering florescent lights.

Q Why does the image not refresh regularly?

A Some anti-virus programs filter the received web content. It takes time to perform data examination and affect the streaming application such as that of the Network Camera. However, it only affects the HTP mode of the Network Camera. If the network allows only HTTP mode, disable the web filtering function of the anti-virus program temporarily. During this period, the User should be aware of the risk of malicious network activity.

Q I have opened motion detection windows but it cannot work.

A If the motion detection windows are set up and names are given, check to see if the function is checked on the first line. While it is enabled, adjust the sensitivity and percentage to monitor the level indicator for best results.

Q I cannot hear any sound while watching.

A If there is "V_ONLY" shown above the image, click on connection type to uncheck "Disable audio". If there is "V" shown instead of "AV", the sound card in your PC may not have been properly installed. If "AV" is shown, check the audio source of the Network Camera, make sure you are using internal or external microphone.

Q How many users are allowed to watch the Network Camera at the same time?

A Too many users requesting the real-time multimedia content will jam the network. For best results, the Network Camera is designed to accommodate a maximum of ten

(10)users to watch and listen at the same time. For a larger number of users, it is recommended to build another web server to host the retrieved contents from the Network Camera.

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Contents Page Technical@vivotek.com Before You Use This Product Table of Contents FTP 886-2-82455282 F Package Contents To install in Ethernet Hardware InstallationTo install in wireless LAN Software Installation 886-2-82455282 F 886-2-82455282 F 886-2-82455282 F Add Password to Prevent Unauthorized Access Initial Access to the Network CameraCheck Network Settings Authentication How to UseInstalling Plug-in Main Screen with Camera View Primary User’s CapabilitiesZoom ConfigurationCamera view Pan Pan/tilt control buttonsClient Settings Url http//Network Camera/protocol.html For Best Real-time Video Images Administrator’s CapabilitiesFine-tuning for Best Performance Viewing Double size image Somewhere Between Real-time and Clear ImagesOnly Quality Images Will Do Opening Accounts for New Users Protect Network Camera by passwordsProduct Demo for e-Business Large-Scale Service Demo on Multiple Sites Mid-Scale ServiceBuilding a Multimedia Web Attraction Site More flexible options for viewers886-2-82455282 F 886-2-82455282 F 886-2-82455282 F Building a Security Application Send Snapshots When Motion is Detected 886-2-82455282 F Software Revision Upgrade Definitions in Configuration System Parameters User Group Administration General Network SettingsStreaming Wlan Configuration886-2-82455282 F Tkip AES Mail & FTPFTP Ddns and UPnP Settings Video Parameters Audio/Video Codec ParametersAudio Parameters 886-2-82455282 F Camera Control Area Camera ControlPreset Function Area Motion Detection Event Operation Application SetupWeekly Schedule Sequential Operation Remote Controller Viewing System Parameters Factory DefaultViewing System Log Appendix TroubleshootingFrequently Asked Questions 886-2-82455282 F 886-2-82455282 F Capture Update Snapshot of Jpeg Image URL Commands of the Network CameraRestore Factory Default Settings Query Status of the Digital InputRestart System System Resource URL URLSystem Configuration URL General Format of Command URLNetwork Configuration URL Security Configuration URLWlan Ssid Ddns & UPnP Configuration URL Mail&FTP Configuration URL Audio/Video Configuration URL Normal image Camera Control URLApplication Configuration URL Image Quality Configuration URLSeconds delay to capture post-event Tilt Pan/Tilt DataPan 886-2-82455282 886-2-82455532 System Technical SpecificationsMPEG-4 Visual Technology Technology License NoticeLiability Electromagnetic Compatibility EMC