Axis Communications P3363-VE Key frames, Video and image problems, general, No audio, Settings

Page 57

AXIS P3363–VE Network Camera

Troubleshooting

Lower frame rate than

See Performance Considerations, on page 61.

expected

Reduce the number of applications running on the client computer.

 

 

Limit the number of simultaneous viewers.

 

Check with the network administrator that there is enough bandwidth available.

 

Check in the AMC Control Panel (H.264 tag) that video processing is NOT set to Decode only

 

key frames.

 

Lower the image resolution.

 

The maximum frames per second is dependent on the utility frequency (60/50 Hz) of the Axis

 

product. See Technical Specifications, on page 59.

Status and Network indicator LEDs are flashing red rapidly

 

 

Hardware failure

Contact your Axis reseller.

Video and image problems, general

 

 

Image unsatisfactory

Check the video stream and camera settings under Setup > Video & Audio > Video Stream and

 

Setup > Video & Audio > Camera Settings.

Motion Detection triggers unexpectedly

 

 

Changes in luminance

Motion detection is based on changes in luminance in the image. This means that if there are

 

sudden changes in the lighting, motion detection may trigger mistakenly. Lower the sensitivity

 

setting to avoid problems with luminance.

No audio

 

 

 

Incorrect setup

Check the sound card in the computer. Ensure that mute is not selected and that the volume

 

settings are correct.

 

Check that Enable audio support is selected under Setup > System Options > Security > Audio

 

Support.

 

Check that the correct Audio Input source is selected under Setup > Video & Audio > Audio

 

Settings.

Poor audio quality

 

 

 

Stuttering

Reduce the number of listeners and viewers. Decrease image resolution and compression.

Unsynchronized audio and

Synchronize the product’s date and time settings with an NTP server. Go to Setup > System

video using H.264

Options > Date & Time.

Distorted audio

Check that the correct Audio Input source is selected under Setup > Video & Audio > Audio

 

Settings.

Feedback loops

Feedback loops might appear in full-duplex mode. Try moving the microphone or the speaker, or

 

use half-duplex mode instead.

Storage and disk management problems

 

 

Video cannot be recorded

Check that the SD card is not write protected (that is, read only).

SD card cannot be mounted

Reformat the SD card and then click Mount.

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Contents Axis P3363-VE Network Camera Legal Considerations About this DocumentLiability Intellectual Property RightsLearn More SupportAxis P3363-VE Network Camera Table of ContentsTechnical Specifications Connectors Hardware OverviewHardware Overview Color Indication LED IndicatorsAxis P3363-VE Network Camera Accessing the Product Accessing the ProductAccess from a Browser Set the Root Password Accessing the Product Access from the InternetSet Power Line Frequency Network TCP/IP AdvancedLive View Controls on the Live ViewAxis Media Control viewer toolbar AMC Audio Controls PTZ ControlsAxis P3363-VE Network Camera Media Streams How to Stream H.264Media Streams Axis Media Control AMCAlternative Methods of Accessing the Video Stream Accessing Audio Streams Setting Up the Product Setting Up the ProductBasic Setup Video and Audio Video and AudioVideo Stream Image264 Stream ProfilesExposure Settings Video and Audio Camera SettingsImage Appearance White BalanceView Area Iris adjustmentSet Shutter to Day/NightOverlay Image OverlayGo to Video & Audio Video Stream and select the Image tab Go to Video & Audio Overlay ImagePrivacy Mask Focus & ZoomGo to Video & Audio Focus & Zoom Audio Settings Audio ModesAudio Input Audio Output Audio ClipsLive View Config Live View ConfigDefault Viewer for Browsers Go to Setup Live View Config Viewer SettingsUser Defined Links Output ButtonsAxis P3363-VE Network Camera PTZ Pan Tilt Zoom Preset PositionsPTZ Pan Tilt Zoom Guard TourAdvanced LimitsControls Detectors DetectorsCamera Tampering Motion DetectionMotion Detection Parameters Set Up Motion Detection WindowsAudio Detection Default valuesLow level 0% Recommended valuesApplications Install ApplicationApplications Application LicensesAxis P3363-VE Network Camera Events EventsSystem Setting Up an Action RuleTime PTZ ControlSchedules RecipientsRecipient Use with action Go to Events Recipients and click AddGo to Events Recurrences and click Add RecurrencesRecordings RecordingsRecording List Continuous RecordingSystem Options System OptionsSecurity UsersGo to System Options Security Https IeeeCertificates CertificatesGo to System Options Security Ieee Date & Time Audio SupportGo to System Options Security Certificates Network Basic TCP/IP SettingsAxis Internet Dynamic DNS Service Advanced TCP/IP SettingsDNS Configuration NTP ConfigurationNAT traversal port mapping for IPv4 Link-Local IPv4 AddressSmtp email QoS Quality of ServiceUPnPTM StorageRTP/H.264 BonjourNetwork Share Ports & DevicesPorts Go to System Options Storage Click Network ShareSupport MaintenancePlain Config Reset to Factory Default SettingsScripting File UploadAxis P3363-VE Network Camera Troubleshooting TroubleshootingEmergency Recovery Procedure Checking the FirmwareSymptoms, Possible Causes and Remedial Actions Problems setting the IP addressProduct cannot be accessed from a browser Product is accessible locally but not externally Problems with streaming H.264Basic Video and image problems, general Status and Network indicator LEDs are flashing red rapidlySetup Video & Audio Camera Settings SettingsRemote focus and zoom do Focus, zoom, and fanTechnical Specifications Technical SpecificationsAlarm actions Function/group Specifications Network SecurityPower ConnectorsPerformance Considerations M3.2
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P3363-VE specifications

Axis Communications P3363-VE is an advanced network camera specifically designed for outdoor surveillance applications. Renowned for its superior imaging capabilities and robust construction, the P3363-VE is a popular choice among professionals in security and surveillance sectors. This camera is engineered to perform reliably in challenging environments, making it suitable for a wide range of applications, including city surveillance, transportation hubs, and critical infrastructure protection.

One of the key features of the P3363-VE is its 3-megapixel resolution, which provides high-definition video quality with exceptional clarity. This enables the camera to capture detailed images even in low-light conditions, ensuring that critical incidents can be monitored without compromise. The camera is equipped with Automatic Day/Night functionality, allowing it to adapt seamlessly to varying light conditions, ensuring optimal performance around the clock.

The P3363-VE incorporates Axis' innovative Artpec-4 chip, which enhances image processing capabilities. This technology not only improves the camera’s ability to capture clear and sharp images in real-time but also facilitates advanced analytics. With features such as motion detection and video tampering alarms, the camera can intelligently monitor for unusual activity and send timely alerts.

Another significant feature of the P3363-VE is its weatherproof design, certified to IP66 and NEMA 4X standards. This robust construction allows the camera to operate effectively in harsh weather conditions, protecting it against rain, dust, and extreme temperatures. Additionally, the camera’s rugged housing is resistant to vandalism, ensuring that it retains its functionality in high-risk environments.

For versatility in installation, the P3363-VE supports Power over Ethernet (PoE), which simplifies the setup process by requiring only a single cable for both power and data transmission. This not only reduces installation costs but also enhances the flexibility of camera placement.

The P3363-VE is compatible with a range of video management software, making it easy to integrate into existing systems. Moreover, its support for H.264 and Motion JPEG ensures efficient video compression without compromising quality, allowing for reduced bandwidth and storage requirements.

In summary, the Axis Communications P3363-VE stands out due to its combination of high-resolution imaging, advanced processing capabilities, and rugged, weather-resistant design. These features make it an excellent choice for organizations seeking reliable outdoor surveillance solutions. Whether for protecting property or enhancing public safety, the P3363-VE camera provides the performance needed in today’s demanding security landscape.