Axis Communications P1214-E user manual Support, Advanced

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AXIS P1214 Network Camera

System Options

Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see Reset to Factory Default Settings, on page 40.

To identify the product or test the Status LED, click Flash LED under Identify and specify the duration in seconds, minutes or hours. This can be useful for identifying the product among other products installed in the same location.

For information about firmware upgrade, see Upgrading the Firmware, on page 41.

Support

Support Overview

The System Options > Support > Support Overview page provides information on troubleshooting and contact information, should you require technical assistance.

See also Troubleshooting, on page 41.

System Overview

To get an overview of the Axis product’s status and settings, go to System Options > Support > System Overview. Information that can be found here includes firmware version, IP address, network and security settings, event settings, image settings and recent log items. Many of the captions are links to the proper Setup page.

Logs & Reports

The System Options > Support > Logs & Reports page generates logs and reports useful for system analysis and troubleshooting. If contacting Axis Support, please provide a valid Server Report with your query.

System Log - Provides information about system events.

Access Log - Lists all failed attempts to access the product. The Access Log can also be configured to list all connections to the product (see below).

Server Report - Provides information about the product status in a pop-up window. The Access Log is automatically included in the Server Report.

You can view or download the server report. Downloading the server report creates a .zip file that contains a complete server report text file in UTF–8 format. Select the Include snapshot with default image settings option to include a snapshot of the product’s Live View that also shows the settings specified under Video Stream>Image>Image Appearance. The server report .zip file should always be included when contacting support.

Parameter List - Shows the product's parameters and their current settings. This may prove useful when troubleshooting or when contacting Axis Support.

Connection List - Lists all clients that are currently accessing media streams.

Crash Report - Generates an archive with debugging information. The report takes several minutes to generate.

The log levels for the System Log and the Access Log are set under System Options > Support > Logs & Reports > Configuration. The Access Log can be configured to list all connections to the product (select Critical, Warnings & Info). If required, a different log level can be used when sending emails.

Advanced

Scripting

Scripting allows experienced users to customize and use their own scripts.

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Contents Axis P1214 Network Camera Equipment Modifications About this documentLiability Intellectual Property RightsAxis P1214 Network Camera Table of ContentsConnectors Hardware OverviewHardware Overview LED Indicators Shorten Sensor Unit CableColor Indication Axis P1214 Network Camera Accessing the Product Accessing the ProductAccess from a Browser Click Create self-signed certificate Accessing the Product Access from the InternetSet the Root Password Network TCP/IP AdvancedControls on the Live View Set Power Line FrequencyGo to Setup Events Live ViewAxis Media Control viewer toolbar Axis Media Control AMC How to Stream H.264Media Streams Media StreamsAlternative Methods of Accessing the Video Stream Axis P1214 Network Camera Setting Up the Product Setting Up the ProductBasic Setup Pixel Counter VideoVideo Video StreamStream Profiles Image264 Image Appearance Camera SettingsExposure Settings OverlayGo to Video Overlay Image Privacy MaskOverlay Image Go to Video Video Stream and select the Image tabAxis P1214 Network Camera Live View Config Live View ConfigDefault Viewer for Browsers Output Buttons Viewer SettingsGo to Setup Live View Config User Defined LinksFor more information about I/O ports, see I/O Ports, on Motion Detection DetectorsDetectors Camera TamperingMotion Detection Parameters Set Up Motion Detection WindowsApplications ApplicationsEvents EventsRecipient Use with action Events Setting Up an Action RuleRecipients Go to Events Action Rules and click AddGo to Events Schedules and click Add SchedulesRecurrences Go to Events Recipients and click AddContinuous Recording RecordingsRecordings Recording ListUsers System OptionsSystem Options SecurityDate & Time IeeeCertificates Network Basic TCP/IP SettingsAxis Video Hosting System Avhs Axis Internet Dynamic DNS ServiceLinux/Unix syntax Linux/Unix exampleHost Name Configuration Advanced TCP/IP SettingsDNS Configuration NTP ConfigurationFTP NAT traversal port mapping for IPv4UPnPTM QoS Quality of ServiceUPnPTM can be disabled under System Options Network UPnPTM Smtp emailSD Card StorageRTP/H.264 BonjourPorts MaintenancePorts & Devices Network ShareAdvanced SupportReset to Factory Default Settings Plain ConfigFile Upload Checking the Firmware TroubleshootingTroubleshooting Emergency Recovery ProcedureSymptoms, Possible Causes and Remedial Actions Problems setting the IP addressProduct cannot be accessed from a browser Product is accessible locally but not externally Problems with streaming H.264Basic Storage and disk management problems Status and Network indicator LEDs are flashing red rapidlyVideo and image problems, general Video Camera SettingsTechnical Specifications Technical SpecificationsConnectors Function/group Specifications System ApplicationMaintenance Installation aids PowerPerformance Considerations Function/group Specifications VideoM4.4
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