Axis Communications M1031W Set to Decode only I frames, Power indicator is not constantly lit

Page 39

AXIS M1011/M1011-W/M1031-W - Troubleshooting

Color saturation is different in H.264

Modify the settings for your graphics adapter. Please see the adapter's documentation for

and Motion JPEG

more information.

 

 

Lower frame rate than expected

Reduce number of applications running on the client computer.

 

 

 

Limit the number of simultaneous viewers.

 

 

 

Check with the system administrator that there is enough bandwidth available. See also

 

the online help.

 

 

 

Check in the AMC control panel applet (H.264/MPEG-4tab) that video processing is not

 

set to Decode only I frames.

 

 

 

Lower the image resolution.

 

 

Why do I not get 30 frames per sec-

See the section General performance considerations, on page 43.

ond?

 

 

 

Image degeneration

Decrease the GOV length, see the online help for more information.

 

 

The Power indicator is not constantly lit

 

 

Faulty power supply

Check that you are using an AXIS PS-H or AXIS PS-V power supply.

 

 

The Status and Network indicator LEDs

are flashing red rapidly

 

 

Hardware failure

Contact your Axis dealer.

 

 

The Status indicator LED is flashing red

and the camera is inaccessible

Afirmware upgrade has been inter- rupted or the firmware has otherwise been damaged

No images displayed on web page

See the Emergency Recovery Procedure above.

Problem with AMC.

To enable the updating of video images in Microsoft Internet Explorer, set your browser to

(Internet Explorer only)

allow ActiveX controls. Also, make sure that AXIS Media Control (AMC) component is

 

installed on your workstation.

 

 

Installation of additional ActiveX

Configure your camera to use a Java applet for updating the video images under

component restricted or prohibited

Live View Config > Layout > Default Viewer for Internet Explorer. See the online help for

 

more information.

 

 

Video/Image problems, general

 

 

 

Image too dark or too light

Check the video image settings. See the online help on Video and Image Settings.

 

 

Missing images in uploads

This can occur when trying to use a larger image buffer than is actually available. Try low-

 

ering the frame rate or the upload period.

 

 

Slow image update

Configuring pre-buffers, motion detection, high-resolution images, or high frame rates,

 

will affect the performance of the camera.

 

 

Poor performance

Poor performance may be caused by heavy network traffic, multiple users accessing the

 

unit, low performance clients, use of features such as Motion Detection, Event handling.

 

 

Poor quality snapshot images

 

 

 

Screen incorrectly configured on your

In Display Properties, configure your screen to show at least 65000 colors, that is, at least

workstation

16-bit. Using only 16 or 256 colors will produce dithering artifacts in the image.

 

 

Overlay/Privacy mask is not displayed

 

 

 

Incorrect size or location of overlay or

The overlay or privacy mask may have been positioned incorrectly or may be too large.

privacy mask.

Refer to Overlay Image Requirements and Limitations in the online help for more infor-

 

mation.

 

 

Browser freezes

 

 

 

Netscape 7.x or Mozilla 1.4 (or later)

Lower the image resolution.

can sometimes freeze on a slow com-

 

puter

 

 

 

Problems uploading files

 

 

 

Limited space

There is only limited space available for the upload of your own files. Try deleting existing

 

files to free up space.

 

 

Motion Detection triggers unexpectedly

 

 

 

Changes in luminance

Motion detection is based on changes in luminance in the image. This means that if there

 

are sudden changes in the lighting, motion detection may be triggered mistakenly. Lower

 

the sensitivity setting to avoid problems with luminance.

 

 

PIR Sensor sensitivity

 

 

 

The PIR Sensor rarely triggers or not

The PIR Sensor will not work behind a window, the IR light is blocked by the window.

at all

 

 

 

PIR sensitivity is either too high or

Use the Sensitivity slider to adjust the range and sensitivity of the PIR Sensor.

too low

 

 

 

39

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Contents Axis 1011W Network Camera Axis M1031W Network Camera USER’S ManualTrademark Acknowledgments LiabilityIntellectual Property Rights Equipment ModificationsAxis M1011/M1011-W/M1031-W Table of contents Key features Product DescriptionAxis M1011/M1011-W/M1031-W Product Description Overview Color Description Setup System Options LED settingsAccessing the Camera Access from a browserAxis M1011/M1011-W/M1031-W Accessing the Camera Access from the Internet Setting the root passwordClick the Create self-signed certificate button Setting the root password over a secure connectionAMC general controls Live ViewGeneral controls Axis Media Control AMC toolbarAMC audio controls Axis M1031-W How to stream MPEG-4/H.264 Video StreamsAxis M1011/M1011-W/M1031-W Video Streams Motion Jpeg Alternative methods of accessing the video streamVideo Stream Video & Audio Settings264 & MPEG-4 GOV Settings Stream ProfilesBit Rate Control Overlay Image Camera SettingsExposure Settings View Image SettingsAudio Settings Axis M1031-W Privacy maskAudio Channels Time. Please refer to the help pages for more information Audio Clips Axis M1031-WAudio Output Add a new audio clipLayout Live View ConfigurationAxis M1011/M1011-W/M1031-W Live View Configuration Default ViewerUser-defined Link Action ButtonsUser-defined Links Light ButtonsEvent Types Event ConfigurationAxis M1011/M1011-W/M1031-W Event Configuration Event ServersHow to set up a triggered event Triggered EventPre-trigger and Post-trigger buffers Scheduled Event Configuration exampleSettings Camera TamperingVideo Motion Detection Configuring Motion DetectionClick Motion Detection in the Event Configuration menu Motion DetectionThis list shows the input status of the PIR Sensor Port StatusExamples PIR SensorUsers System OptionsSecurity Axis M1011/M1011-W/M1031-W System OptionsAxis M1011/M1011-W/M1031-W System Options Audio Support Basic TCP/IP SettingsDate & Time NetworkUse the following IP address Obtain IP address via DhcpLAN intranet Wireless Axis M1011-W/AXIS M1031-W only Status of Wireless NetworksWireless Settings WPA-/WPA2-Enterprise WPA-/WPA2-PSK Wi-Fi Protected Access Pre-Shared KeyWPA-/WPA2-Enterprise Wi-Fi Protected Access Enterprise WEP Wired Equivalent ProtectionSnmp V1 includes no security Smtp emailUPnP RTP/H.264 & MPEG-4Support LED SettingsMaintenance Ports & DevicesInformation ConfigurationAxis M1011/M1011-W/M1031-W System Options System Overview Logs & ReportsAxis M1011/M1011-W/M1031-W About Resetting to the Factory Default SettingsUsing the Control Button AboutUpgrading the Firmware TroubleshootingAxis M1011/M1011-W/M1031-W Troubleshooting Emergency Recovery ProcedureAxis Support Camera is accessible locally, but not externally Problems with the H.264/MPEG-4 formatBrowser Set to Decode only I frames Power indicator is not constantly litCamera is inaccessible Problems uploading filesPoor audio quality Audio volume too low/highIs enabled under System Options Date & Time No audioAxis M1011/M1011-W/M1031-W Technical Specifications Technical SpecificationsVideo access from Function/group Specification System ApplicationAlarm triggers Alarm eventsGeneral performance considerations Axis M1011/M1011-W/M1031-W Glossary of Terms Glossary of TermsHalf-duplex See Full-duplex Duplex See Full-duplexSee also IP Internet Protocol VOP See VOP Axis M1011/M1011-W/M1031-W Glossary of Terms An I-VOP is complete image frame URL Uniform Resource Locator An address on the networkIndex Axis M1011/M1011-W/M1031-W IndexAAC Action Buttons WPA-/WPA2-PSK
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Manual 114 pages 25.17 Kb

1011W, M1011, M1031W specifications

Axis Communications is a pioneer in the field of network cameras and surveillance solutions, providing a range of products tailored to meet various security demands. Among their offerings, the Axis M1031W, M1011, and M1011W stand out for their compact design, user-friendly features, and advanced technologies that cater to both home and small business environments.

The Axis M1031W is a notable addition to Axis' lineup, featuring high-quality video in 720p resolution. This compact camera is designed for easy installation and offers Wi-Fi connectivity, making it suitable for locations where wiring can be a challenge. Its advanced compression technology, including H.264 and Motion JPEG, optimizes bandwidth usage while maintaining high video quality. The M1031W also includes a built-in microphone for audio streaming, adding an additional layer of surveillance capability.

The Axis M1011 is another offering that leverages Axis' renowned technology for surveillance excellence. Offering a resolution of 640x480 pixels, it delivers clear images with excellent color reproduction, even in low-light conditions. It supports Power over Ethernet (PoE), simplifying installation by allowing the camera to receive power and data over a single cable. This makes the M1011 a great choice for installations in hard-to-reach places where power outlets may be limited.

For those looking for a wireless option, the Axis M1011W builds on the features of the M1011 but includes Wi-Fi connectivity. The M1011W ensures high flexibility in installation while providing the same quality video and PoE capabilities as its wired counterpart. With its IP-based design, users can access live video feeds remotely through smartphones, tablets, or computers, ensuring peace of mind from anywhere.

All three models incorporate tamper detection and motion detection features, allowing users to receive alerts when suspicious activity is detected. They also offer customizable motion zones, giving users the ability to tailor surveillance to specific areas of interest.

In conclusion, the Axis M1031W, M1011, and M1011W provide robust surveillance solutions with their advanced technologies, user-friendly features, and flexible installation options. Whether for a home or small business, these cameras deliver high-quality video, reliable performance, and comprehensive security for peace of mind. Axis Communications has indeed positioned itself as a leader in the security camera industry with these powerful, compact models.