Axis Communications M3024LVE user manual Support Overview, System Overview, Logs & Reports

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AXIS M3024–LVE Network Camera

System Options

•the system time

•the IEEE 802.1X settings

•uploaded applications are kept but must be restarted

Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see Reset to Factory Default Settings, on page 47.

To identify the product or test the Status LED, click Flash LED under Identify and specify the duration in seconds, minutes or hours. This can be useful for identifying the product among other products installed in the same location.

For information about firmware upgrade, see Upgrading the Firmware, on page 48.

Support

Support Overview

The System Options > Support > Support Overview page provides information on troubleshooting and contact information, should you require technical assistance.

See also Troubleshooting, on page 48.

System Overview

To get an overview of the Axis product’s status and settings, go to System Options > Support > System Overview. Information that can be found here includes firmware version, IP address, network and security settings, event settings, image settings and recent log items. Many of the captions are links to the proper Setup page.

Logs & Reports

The System Options > Support > Logs & Reports page generates logs and reports useful for system analysis and troubleshooting. If contacting Axis Support, please provide a valid Server Report with your query.

System Log - Provides information about system events.

Access Log - Lists all failed attempts to access the product. The Access Log can also be configured to list all connections to the product (see below).

Server Report - Provides information about the product status in a pop-up window. The Access Log is automatically included in the Server Report.

You can view or download the server report. Downloading the server report creates a .zip file that contains a complete server report text file in UTF–8 format. Select the Include snapshot with default image settings option to include a snapshot of the product’s Live View that also shows the settings specified under Video Stream>Image>Image Appearance. The server report .zip file should always be included when contacting support.

Parameter List - Shows the product's parameters and their current settings. This may prove useful when troubleshooting or when contacting Axis Support.

Connection List - Lists all clients that are currently accessing media streams.

Crash Report - Generates an archive with debugging information. The report takes several minutes to generate.

The log levels for the System Log and the Access Log are set under System Options > Support > Logs & Reports > Configuration. The Access Log can be configured to list all connections to the product (select Critical, Warnings & Info).

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Contents Axis M3024-LVE Network Camera Liability About this DocumentLegal Considerations Intellectual Property RightsSupport Learn MoreTable of Contents Axis M3024-LVE Network CameraHardware Overview Connectors and ButtonsNetwork Connector Hardware OverviewSD Card Slot LED IndicatorsConnector Control ButtonAccessing the Product Accessing the ProductAccess from a Browser Set the Root Password Accessing the Product Access from the InternetClick Create self-signed certificate Live View Set Power Line FrequencyControls on the Live View Axis Media Control viewer toolbar Go to Setup EventsManual Trigger PTZ Controls Media Streams How to Stream H.264Media Streams Axis Media Control AMCAlternative Methods of Accessing the Video Stream Axis M3024-LVE Network Camera Setting Up the Product Setting Up the ProductBasic Setup Video Stream Setting Up the Product VideoPixel Counter Image Stream Profiles264 Image Appearance Camera SettingsExposure Settings White BalanceOverlay View AreaBuilt-in IR Illuminations LEDs Overlay Image Privacy MaskGo to Video Overlay Image Live View Config Live View ConfigDefault Viewer for Browsers User Defined Links Viewer SettingsGo to Setup Live View Config Output ButtonsAxis M3024-LVE Network Camera PTZ Pan Tilt Zoom Preset PositionsPTZ Pan Tilt Zoom AdvancedAxis M3024-LVE Network Camera Camera Tampering DetectorsDetectors Motion DetectionGo to Detectors Motion Detection Set Up Motion Detection WindowsMotion Detection Parameters Parameter Object Size History Sensitivity DescriptionLow level 0% Default valuesMedium level 50% Recommended valuesApplications Install ApplicationApplications Application LicensesAxis M3024-LVE Network Camera Events EventsPTZ Control Setting Up an Action RuleTime Go to Events Action Rules and click AddSchedules RecipientsRecurrences Go to Events Recurrences and click Add Recording List RecordingsRecordings Continuous RecordingLanguages LanguagesSecurity System OptionsSystem Options UsersIeee Date & TimeCertificates Basic TCP/IP Settings NetworkLinux/Unix example Axis Internet Dynamic DNS ServiceLinux/Unix syntax Axis Video Hosting System AvhsNTP Configuration Advanced TCP/IP SettingsDNS Configuration Host Name ConfigurationNAT traversal port mapping for IPv4 FTPSmtp email QoS Quality of ServiceUPnPTM can be disabled under System Options Network UPnPTM UPnPTMBonjour StorageRTP/H.264 SD CardNetwork Share MaintenancePorts & Devices PortsSystem Overview SupportSupport Overview Logs & ReportsSystem Options Advanced Reset to Factory Default SettingsPlain Config ScriptingEmergency Recovery Procedure TroubleshootingTroubleshooting Checking the FirmwareProblems setting the IP address Symptoms, Possible Causes and Remedial ActionsProduct cannot be accessed from a browser Problems with streaming H.264 Product is accessible locally but not externallyBasic Problem Retrieving Additional Video Streams Technical Specifications Technical SpecificationsConnectors Function/group Specifications System ApplicationPower DimensionsConnector ConnectorsFunction/group Specifications Weight 820 g 12.8 lb Included Function Pin SpecificationsPerformance Considerations M2.4

M3024LVE specifications

Axis Communications M3024LVE is a compact, high-performance network camera designed for versatile indoor and outdoor surveillance applications. With its sleek and discreet design, this camera is an optimal choice for businesses and public spaces that require reliable security without compromising aesthetics.

One of the key features of the M3024LVE is its impressive image quality. Equipped with a 2 megapixel sensor, this camera offers a resolution of 1920 x 1080 pixels, delivering clear and detailed images. The camera supports H.264 and Motion JPEG video compression formats, which ensures smooth streaming and efficient storage without sacrificing video quality. This capability is particularly beneficial for organizations with limited storage resources, allowing them to conserve bandwidth while maintaining high-resolution video.

Another notable characteristic of the M3024LVE is its built-in infrared (IR) illumination. This feature allows the camera to capture clear images in complete darkness, enhancing its effectiveness in low-light conditions. With a range of up to 30 meters, the IR capability ensures that critical surveillance areas are monitored around the clock. This makes the M3024LVE an excellent choice for both day and night monitoring in a variety of environments.

The M3024LVE is also designed with robust weather-resistant capabilities. With an IP66 and NEMA 4X rating, it can withstand harsh weather conditions, including rain, snow, and dust. This durability makes it suitable for outdoor installations, ensuring that users can rely on its performance regardless of the environmental challenges.

In addition to its physical characteristics, the M3024LVE integrates advanced video analytics, enhancing its functionality. Features such as motion detection, audio detection, and tampering alarm enable users to receive real-time alerts based on specific events or activities, facilitating proactive monitoring.

Moreover, Axis Communications places a strong emphasis on cybersecurity, and the M3024LVE is no exception. The camera includes several security features such as secure access, HTTPS encryption, and the ability to implement user access controls. This ensures that only authorized personnel can access the camera feed, protecting sensitive surveillance data from potential threats.

Overall, the Axis Communications M3024LVE combines high image quality, robust weather resistance, and advanced analytics in a compact design, making it an ideal solution for a myriad of surveillance needs in both indoor and outdoor environments.
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