Axis Communications AXIS 223M Status and Network indicator LEDs are flashing red rapidly

Page 58

58AXIS 223M - Troubleshooting

 

Poor rendering of MPEG-4 images.

Color depth set incorrectly on clients. Set to 16-bit or 32-bit color.

 

 

If text overlays are blurred, or if there are other rendering problems, you may need to

 

 

enable Advanced Video Rendering. This is done on the MPEG-4 tab in the AMC control

 

 

panel applet.

 

 

Ensure that your graphics card is using the latest device driver. The latest drivers can

 

 

usually be downloaded from the manufacturer's web site.

 

 

If images are degrading, try decreasing the GOV length, see Advanced, on page 19.

 

Color saturation is different in MPEG-4

Modify the settings for your graphics adapter. Please see the adapter's documentation

 

and Motion JPEG.

for more information.

The

test image does not display as expected

 

 

 

 

 

Image settings.

Not all settings have an effect on the test image. For more information, see the help for

 

 

Image Settings.

The

Power indicator is not constantly lit

 

 

 

 

 

Faulty power supply.

Check that you are using the correct power supply. See Technical Specifications, on

 

 

page 60.

The

 

Status and Network indicator LEDs are flashing red rapidly

 

 

 

 

Hardware failure.

Contact your Axis dealer.

The

 

Status indicator LED is flashing red and the camera is inaccessible

 

 

 

 

A firmware upgrade has been inter-

See the Emergency recovery procedure, on page 55.

 

rupted or the firmware has otherwise

 

 

been damaged.

 

Poor quality snapshot images

 

 

 

 

 

Screen incorrectly configured on your

In Display Properties, configure your screen to show at least 65000 colors, i.e. at least

 

workstation.

16-bit. Using only 16 or 256 colors will produce dithering artifacts in the image.

Browser freezes

 

 

 

 

 

Safari or Mozilla 1.4 (or later) can

Lower the image resolution.

 

sometimes freeze on a slow computer.

 

Problems uploading files

 

 

 

 

 

Limited space.

There is only limited space available for the upload of your own files. Try deleting one

 

 

or more existing files, to free up space.

 

Missing images in uploads.

This can occur when trying to use a larger image buffer than is actually available. Try

 

 

lowering the frame rate or the upload period.

Overlay is not displayed

 

 

 

 

 

Incorrect size or location of overlay.

The overlay may have been positioned incorrectly. Refer to the online help for informa-

 

 

tion on the limitations when using image overlays and privacy masks.

Motion Detection triggers unexpectedly

 

 

 

 

 

Changes in luminance.

Motion detection is based upon changes in luminance in the image. This means that if

 

 

there are sudden changes in the lighting, motion detection may be mistakenly trig-

 

 

gered. Lower the sensitivity setting to avoid problems with luminance.

 

 

 

For additional assistance, please contact your reseller or see the support pages on the Axis Website at www.axis.com/techsup

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Contents Axis 223M Network Camera User’s Manual About this Document Contents Axis 223M Product Features Product Overview LED Accessing the Camera Access from a browserAccessing the camera from the Internet Setting the root passwordSetting the focus Live View LayoutAMC Audio controls Video stream types Video StreamsMotion Jpeg How to stream MPEG-4 MPEG-4 protocols and communication methodsAxis Media Control Other methods of accessing the video streamRTP/RTSP/HTTP or RTP/RTSP/HTTPS Other MPEG-4 clients Setup link Accessing the Setup link from a browserImage settings Video and Image SettingsImage Overlay/Mask Overlay/Mask typeUpload and use an overlay/mask AdvancedOverlay image requirements Camera Settings MPEG-4 Settings Mjpeg Settings Enable Audio Audio SettingsAudio Audio Channels Audio InputAudio Output Custom Settings dialog Live View ConfigLayout Default Video Format Default ViewerViewer settings Action ButtonsUser Defined Links Html ExamplesExternal Video Check Show custom LinkSequence Mode Event Servers Event ConfigurationEvent Types How to set up a triggered event Triggered eventPre-trigger and Post-trigger buffers Scheduled EventCamera Tampering SettingsMotion Detection Object size, history and sensitivity Port Status ExamplesSecurity System OptionsUsers IP Address Filtering HttpsIeee Authentication process CA serversDate & Time Basic TCP/IP SettingsNetwork Advanced TCP/IP Settings Axis 223M System Options ServicesLink-Local IPv4 Address NTP ConfigurationHost Name Configuration NAT Traversal port mapping for IPv4FTP Network TrafficQoS QoS Quality of ServiceSmtp email Bonjour Ports & DevicesUPnP PortsSystem Overview MaintenanceSupport Logs & ReportsAxis 223M System Options Information Using the Control Button Resetting to the factory default settingsAbout Unit Connectors Terminal connectorTerminal connector pinout table Terminal connector schematic diagramPower connector block Power connectionsSchematic diagram Power terminal block and Power connectors RS-232 connector Checking the firmware TroubleshootingBasic Configuration Upgrading the firmwareEmergency recovery procedure Axis supportSymptoms, Possible Causes and Remedial Actions Problems setting the IP addressVideo/Image problems general Status and Network indicator LEDs are flashing red rapidly Replacing the lens Removing and attaching the lensTechnical Specifications LensUsers System integration General performance considerations Optimizing your systemFrame rates Motion Jpeg and MPEG-4 BandwidthAxis 223M Technical Specifications Axis 223M Technical Specifications Glossary of Terms Axis 223M Glossary of Terms Index Axis 223M IndexRtsp