Silicon Optix CM-525P manual Appendix a Troubleshooting

APPENDIX A - TROUBLESHOOTING

If problems occur, verify the installation of the camera with the instructions in the manual and with other operating equipment. Isolate the problem to specific pieces of equipment in the system and refer to the equipment manual for further information.

Problem	Solution
No Video	Verify that power is connected to all pieces of
	equipment in the system.
	Verify that the power switches are in the “ON”
	position.
Poor Video Quality	Check the video connections.
	Check that the BNC connectors are inserted
	properly.
	Check the voltage level of the dome camera.
	Check that 8-pin cable is connected to the
	keyboard.
	8-pin cable for keyboard is proprietary.
	Cable for video is shielded.
Dome Cameras lose their positions	Reset the dome camera using the dome
	configuration menus.
	Check that the dome cameras are properly in
	the base.
	Check the voltage level of the dome camera.
Camera number does not match the multiplexer	Check the camera ID and insert the BNC cable
number	into the proper input of the multiplexer.
Picture is torn when switching	Check Line Lock setting and adjust phase of L/L.

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