FAQ
Frequently Asked Questions /FAQ
Why does the Lucca need GPS reception?
The Lucca needs GPS reception to determine its position. It receives information both on its location and direction of travel from the GPS satellites. This is what enables the Lucca to safely guide you to your destination.
Why does the Lucca have difficulties receiving GPS signals?
The Lucca needs approx. 1 minute before it is ready for navigation after having been turned on. When turned on for the first time, it will need a little longer as well as a very strong GPS signal.
Tall buildings, trees and even an awkward installation location in the vehicle can obstruct GPS satellite signal reception. Changing the Lucca’s location while the unit is turned off (e.g. after having been carried on a plane or train) can cause the Lucca to be unable to receive GPS signals for a longer period of time.
What can I do when the Lucca has problems receiving GPS signals?
If the Lucca has trouble receiving GPS signals, go outside, place it onto an elevation and do not move it. Your Lucca should be ready to operate again within 2 to 5 minutes. The Lucca will now also be able to navigate if conditions are less than ideal.
Lucca’s status can be viewed in the Navigation menu > GPS Info menu.
Why doesn’t the battery last longer?
The Lucca’s memory and GPS receiver continue to use power – even though only a marginal amount – when turned off. This is why the Lucca’s battery may be discharged within a couple of days of recharging it.
Short journeys are not sufficient to fully recharge the battery. This is why you should always connect the Lucca to your vehicle’s battery using the cigarette lighter charging cable when using it in your vehicle. The batteries must be fully charged (by recharging them for approx. 5 to 6 hours) to achieve the maximum battery run time of up to 3 hours.
What is the type of data I can store on a
You can use
•Operating system and cartographic material
•
•JPG data for viewing images using the Picture Viewer
What are the SD-/MMC card file format requirements?
FAT16 or FAT32.
What kind of memory cards are suitable for use with the Lucca?
The Lucca is designed for use with conventional SD- or MMC cards. However, there is always the possibility that a particular type of
Is it also possible to use other cartographic material with the Lucca?
Yes. Simply put the
Can I also use cartographic material from other Lucca models?
No. The Lucca 3.3 EE can only be used with the cartographic material originally supplied on the DVD/CD or cartographic material sold specifically for this model/version.
Is it possible to restore the navigation software in the Lucca’s memory?
Yes. The navigation software is provided on the supplied DVD/CD. The data can be transferred to an
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