Panasonic KX-TH102-C Troubleshooting, General use Problem Cause & solution, Recharge battery is

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Useful Information

Troubleshooting

General use

Problem	Cause & solution
The unit does not work.	LMake sure that the battery is installed correctly and fully
	charged (page 16).
	LCheck the connections (page 13 – 15).
	LUnplug the base unit’s AC adaptor to reset the unit.
	Reconnect the adaptor and try again.
	LThe handset has not been registered to the base unit.
	Register the handset (page 54).

I cannot hear a dial tone.	LConfirm that the telephone line cord is connected (page
	14).
	LDisconnect the base unit from the telephone line and
	connect a known working telephone. If the working
	telephone operates properly, contact our service
	personnel to have the unit repaired. If the working
	telephone does not operate properly, contact your
	telephone company.

“Recharge battery” is	LThe battery power is low. Fully charge the battery (page
displayed and I cannot	16) and try again.
perform the following
operations:
– recording or erasing a
customized ringer
– editing a title for a
customized ringer
– copying MULTI TALK V
USB Utility settings
(songs, phonebook
items, programmable
settings, etc.) from your
computer

Programmable settings

Problem	Cause & solution
I cannot program items.	LWhile another user is listening to messages or the
	answering system is answering a call, you cannot
	program. Try again later.

While programming, the	LA call is being received. Answer the call and start again
handset starts to ring.	after hanging up.

80For assistance, please visit http://www.panasonic.com/phonehelp

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Contents Charge the handset battery for 4 hours before initial use Operating InstructionsPhonebook KX-TH102-C Feature highlightsTelephone and monitoring features Multi Talk V software Nmulti Talk V USB UtilityNmulti Talk V Camera Utility Nmulti Talk V Printing UtilityHandset Accessory informationBase unit Other additional/replacement accessories Accessory item Order numberSales and support information Multi Talk V utilityOther devices max Expanding your phone systemHandsets max Various features using the optional units KX-THA12/KX-THA17 KX-THA16KX-THA13 KX-THA12/KX-THA17 KX-THA16 AB C KX-THA11 KX-THA12/KX-THA17 KX-THA16KX-THA17 KX-THA11KX-THA14 Important safety instructions InstallationBattery MedicalFor best performance Base unit location/noiseEnvironment Routine careOverview Setting up the base unitConnecting the AC adaptor Connecting the telephone line cord If you subscribe to a DSL service Noise filterSetting up the handset Battery chargeBattery installation Battery strength Battery iconBattery replacement Panasonic battery performance Operation Operating timeControls Base unitHandset OFFMute Clear Hold IntercomUnderstanding the indicators ChargerDisplays Base unit display itemsHandset display items Displayed MeaningHandset soft keys Menu iconsMenu VolumeRinger Setting the unit before use Dialing mode Y oSet tel line iSET 3 Set dial mode iSET Display language Y oSET iSTOP Date and time Y oSave iOFF Base unit Using the handset Y Using the speakerphonePause button for PBX/long distance service users Making callsUsing the base unit o SP-PHONEUseful features during a call Answering callsHold button Y o Mute button Y oFor Call Waiting service users Temporary tone dialing for rotary/pulse service usersFlash button Y o Handset clarity booster YUsing the other line during a call Phonebook Y Handset phonebookAdding items to the handset Finding and calling a handset phonebook item Y Editing items in the handset phonebook YErasing items in the handset phonebook Y Chain dial YCopying handset phonebook items Y Copying an itemCopying all items Select CopyBase unit phonebook Adding items to the base unit phonebook oFinding and calling a base unit phonebook item o StopEditing items in the base unit phonebook o Erasing items in the base unit phonebook oChain dial o Copying base unit phonebook items oUsing Caller ID service Caller ID featuresTalking Caller ID Y Private name displayCaller list Ringer ID Y oLight-up ID Y Viewing the caller list and calling back Y oDisplayed symbols Caller ID number auto edit featureEditing a caller’s phone number before calling back Y o ExampleErasing a selected item Handset Clear iOFF Base unitErase iSTOP Erasing all items Handset Select Erase iYESIntercom feature Making intercom calls Y oAnswering intercom calls Y o IntercomAnswering transferred calls Transferring a callTransferring calls Y o Conference call with 2 outside calls Y o Conference callsTransferring a call to the answering system Y o Intercom Call privacy Y o Call shareJoining a conversation Y o Monitoring feature Enabling monitoring accessAudio monitor Monitoring audio in the roomRinger tone Y o Ringer settingsRinger volume Y o Ringer tone iSET Ring color Y Interrupt tone Y oChanging the handset/base unit name Y o Other settingsTime adjustment Caller ID subscribers only Y o Handset Talking Caller ID Y Display contrast Y oHandset key tone Y Handset auto talk YSetting telephone line Y o Line selectionSet tel line iSET 3 Line select iSET Flash timeChanging the PIN personal identification number o Line modeSet tel line iSET 3 Set line mode iSET Call reservation o Customer support Y oCall reservation iSET Customer support iSELECTRegistering a unit Registering the handset Y oDeregistering a unit Registration iSELECT Deregistration iSELECT 4 335 iOKAnswering system feature Setting up the answering systemMemory capacity Turning the answering system on oGreeting check iSET Useful features during playbackPre-recorded greeting message Erasing messages o Clear Answering system commandsKey Command Using the answering system remotely Voice memoRemote operation Recording a voice memo oRemote commands Key Remote commandAnswering system settings Remote code oRing count o Ring count iSETCall screening o Recording mode oCaller’s recording time o Message alert Y Message alert iSELECTConfiguring a cellular phone Turning on the discoverable mode oBluetooth iSET Discoverable iSET Registering a cellular phone oConnecting the cellular phone Making calls Y oCall iCELL Base unit Press SP-PHONE or CellularISELECT Putting a cellular call on hold Useful features during a cellular callUsing the land line during a cellular call Y o Cellular settings Ringer settings for cellular callsRinger volume Cellular setting iSET Ringer volume iSETAnswering system settings for cellular calls o Cellular setting iSET Ringer tone iSETCellular setting iSET TAD cell iSET Cellular setting iSET 3 TAD ring count iSETAnswering a transferred cellular call Y o Transferring a cellular callTransferring a cellular call Conference call with a cellular call and land line call Y o From a cellular phone to the base unitFrom the base unit to a cellular phone Transfer to Cell iSETUsing a Cellular Phone with this Unit Connecting the USB cable to the unit Connecting to your networkConnecting to your LAN System requirements for your computer CPURAM HDDWall mounting Belt clip Setting up a Bluetooth wireless headset o Connecting the corded headsetBluetooth iSET Headset iSET Headset select iSET Headset OptionalError messages Title error No link to baseMove closer to base Try againTroubleshooting General use Problem Cause & solutionRecharge battery is Programmable settings Problem Cause & solutionProblem Cause & solution Making/answering calls, intercomPhonebook Problem Cause & solution Caller ID Problem Cause & solutionAnswering system Problem Cause & solution Cellular connection/Bluetooth wireless headset Battery recharge Problem Cause & solution FCC and other information Useful Information Responsible party FCC WarningSpecifications Customer Services Directory Customer servicesNorth America WarrantyPanasonic Corporation Limited Warranty Limits And Exclusions Direct command chart/programming index Ringer volume Caller Adjustment*1 IDauto Voice enhancerBase TH102 Monitor access Off Access*3Playback Recording mode Call screeningGreeting check Greeting recordIndex Index Page Page Copyright When you ship the productPanasonic Puerto Rico, Inc