Panasonic KX-TH102-C Phonebook Problem Cause & solution, Caller ID Problem Cause & solution

Page 82

Useful Information

Phonebook

Problem	Cause & solution
Copying stopped with an	LThe destination handset may have lost communication
item displayed.	with the base unit, or the destination unit user may have
	pressed {C} or {s} on the handset or {SP-PHONE}
	on the base unit.
	The displayed phonebook item was not copied to the
	unit. Press {OFF} on the handset or {STOP} on the
	base unit. Confirm that the destination unit is not in use
	and try again.


Caller ID

Problem	Cause & solution
The handset or base unit	LYou have not subscribed to Caller ID service. Contact
does not display the	your telephone company to subscribe.
caller’s name and/or	LIf your base unit is connected to any additional
phone number.	telephone equipment such as a Caller ID box or
	cordless telephone jack, disconnect the base unit from
	the equipment and plug the base unit directly into the
	wall jack.
	LIf your base unit is connected to a telephone line with
	DSL service, we recommend connecting a noise filter
	between the base unit and the telephone line jack.
	Contact your DSL provider for details.
	LThe name display service may not be available in some
	areas. Contact your telephone company for details.
	LOther telephone equipment may be interfering with this
	unit. Disconnect the other equipment and try again.
	LThe caller requested not to send caller information
	(page 36).
	LIf a call is being transferred to you, the caller information
	is not displayed.

The handset does not	LThe handset’s ringer volume is turned off. Adjust it
announce the displayed	(page 46).
caller names.	LThe Talking Caller ID feature is turned off. Turn it on
	(page 50).
	LThe ring count for the answering system is set to “2” or
	“Toll saver”. Select a different setting (page 61).
The caller list/incoming	LThe Caller ID number auto edit feature is turned off.
phone numbers are not	Turn it on and try again (page 50).
edited automatically.	LYou need to call back the edited number to activate
	Caller ID number auto edit.

82For assistance, please visit http://www.panasonic.com/phonehelp

Image 82

Contents Charge the handset battery for 4 hours before initial use Operating InstructionsPhonebook Telephone and monitoring features Feature highlightsKX-TH102-C Nmulti Talk V Camera Utility Multi Talk V softwareNmulti Talk V USB Utility Nmulti Talk V Printing UtilityBase unit Accessory informationHandset Sales and support information Other additional/replacement accessoriesAccessory item Order number Multi Talk V utilityHandsets max Expanding your phone systemOther devices max KX-THA13 KX-THA12/KX-THA17 KX-THA16 AB C Various features using the optional unitsKX-THA12/KX-THA17 KX-THA16 KX-THA11 KX-THA12/KX-THA17 KX-THA16KX-THA14 KX-THA11KX-THA17 Important safety instructions InstallationBattery MedicalEnvironment For best performanceBase unit location/noise Routine careConnecting the AC adaptor Setting up the base unitOverview Connecting the telephone line cord If you subscribe to a DSL service Noise filterBattery installation Setting up the handsetBattery charge Battery strength Battery iconBattery replacement Panasonic battery performance Operation Operating timeControls Base unitMute Clear HandsetOFF Hold IntercomUnderstanding the indicators ChargerHandset display items DisplaysBase unit display items Displayed MeaningHandset soft keys Menu iconsRinger VolumeMenu Set tel line iSET 3 Set dial mode iSET Setting the unit before useDialing mode Y o Display language Y oSave iOFF Base unit Date and time Y oSET iSTOP Pause button for PBX/long distance service users Using the handset YUsing the speakerphone Making callsUsing the base unit o SP-PHONEHold button Y o Useful features during a callAnswering calls Mute button Y oFlash button Y o For Call Waiting service usersTemporary tone dialing for rotary/pulse service users Handset clarity booster YUsing the other line during a call Adding items to the handset Handset phonebookPhonebook Y Erasing items in the handset phonebook Y Finding and calling a handset phonebook item YEditing items in the handset phonebook Y Chain dial YCopying all items Copying handset phonebook items YCopying an item Select CopyFinding and calling a base unit phonebook item o Base unit phonebookAdding items to the base unit phonebook o StopChain dial o Editing items in the base unit phonebook oErasing items in the base unit phonebook o Copying base unit phonebook items oTalking Caller ID Y Using Caller ID serviceCaller ID features Private name displayLight-up ID Y Caller listRinger ID Y o Viewing the caller list and calling back Y oEditing a caller’s phone number before calling back Y o Displayed symbolsCaller ID number auto edit feature ExampleErase iSTOP Erasing all items Handset Erasing a selected item HandsetClear iOFF Base unit Select Erase iYESAnswering intercom calls Y o Intercom featureMaking intercom calls Y o IntercomTransferring calls Y o Transferring a callAnswering transferred calls Transferring a call to the answering system Y o Conference callsConference call with 2 outside calls Y o Intercom Joining a conversation Y o Call shareCall privacy Y o Audio monitor Monitoring featureEnabling monitoring access Monitoring audio in the roomRinger volume Y o Ringer settingsRinger tone Y o Ringer tone iSET Ring color Y Interrupt tone Y oTime adjustment Caller ID subscribers only Y o Other settingsChanging the handset/base unit name Y o Handset key tone Y Handset Talking Caller ID YDisplay contrast Y o Handset auto talk YSet tel line iSET 3 Line select iSET Setting telephone line Y oLine selection Flash timeSet tel line iSET 3 Set line mode iSET Line modeChanging the PIN personal identification number o Call reservation iSET Call reservation oCustomer support Y o Customer support iSELECTDeregistering a unit Registering a unitRegistering the handset Y o Registration iSELECT Deregistration iSELECT 4 335 iOKMemory capacity Answering system featureSetting up the answering system Turning the answering system on oPre-recorded greeting message Useful features during playbackGreeting check iSET Erasing messages o Key Command Answering system commandsClear Remote operation Using the answering system remotelyVoice memo Recording a voice memo oRemote commands Key Remote commandRing count o Answering system settingsRemote code o Ring count iSETCaller’s recording time o Recording mode oCall screening o Message alert Y Message alert iSELECTBluetooth iSET Discoverable iSET Configuring a cellular phoneTurning on the discoverable mode o Registering a cellular phone oConnecting the cellular phone Making calls Y oISELECT Base unit Press SP-PHONE or CellularCall iCELL Using the land line during a cellular call Y o Useful features during a cellular callPutting a cellular call on hold Ringer volume Cellular settingsRinger settings for cellular calls Cellular setting iSET Ringer volume iSETCellular setting iSET TAD cell iSET Answering system settings for cellular calls oCellular setting iSET Ringer tone iSET Cellular setting iSET 3 TAD ring count iSETTransferring a cellular call Transferring a cellular callAnswering a transferred cellular call Y o From the base unit to a cellular phone Conference call with a cellular call and land line call Y oFrom a cellular phone to the base unit Transfer to Cell iSETUsing a Cellular Phone with this Unit Connecting to your LAN Connecting to your networkConnecting the USB cable to the unit RAM System requirements for your computerCPU HDDWall mounting Belt clip Bluetooth iSET Headset iSET Headset select iSET Setting up a Bluetooth wireless headset oConnecting the corded headset Headset OptionalError messages Move closer to base Title error No link to base Try againRecharge battery is TroubleshootingGeneral use Problem Cause & solution Programmable settings Problem Cause & solutionProblem Cause & solution Making/answering calls, intercomPhonebook Problem Cause & solution Caller ID Problem Cause & solutionAnswering system Problem Cause & solution Cellular connection/Bluetooth wireless headset Battery recharge Problem Cause & solution FCC and other information Useful Information Responsible party FCC WarningSpecifications Customer Services Directory Customer servicesPanasonic Corporation WarrantyNorth America Limited Warranty Limits And Exclusions Direct command chart/programming index Base TH102 Monitor access Ringer volumeCaller Adjustment*1 IDauto Voice enhancer Off Access*3Greeting check Playback Recording modeCall screening Greeting recordIndex Index Page Page Panasonic Puerto Rico, Inc When you ship the productCopyright