Panasonic KX-TH102-C operating instructions Answering system Problem Cause & solution

	Useful Information
Problem	Cause & solution
I cannot dial the phone	LThe phone number you dialed might have an incorrect
number edited in the	edited pattern (for example, the long distance “1” or the
caller list.	area code is missing). Edit the phone number with
	another pattern (page 38).
The 2nd caller’s	LIn order to use Caller ID, Call Waiting, or Call Waiting
information is not	Caller ID (CWID), you must first contact your telephone
displayed during an	company and subscribe to the desired service.
outside call.	After subscribing, you may need to contact your
	telephone company again to activate this specific
	service, even if you already subscribed to both Caller ID
	and Call Waiting with Caller ID services (CWID).
Answering system
Problem	Cause & solution
I cannot listen to	LA touch tone phone is required for remote operation.
messages from a remote	LEnter the remote code correctly (page 59).
location.	LThe answering system is off. Turn it on (page 61).
The unit does not record	LThe answering system is not turned on for the line you
new messages.	wish to record messages from. Select the desired line
	or both lines by pressing {LINE SELECT} repeatedly,
	then turn the answering system on (page 55, 61).
	LThe recording time is set to “Greeting only”. Select
	a different setting (page 62).
	LThe message memory is full. Erase unnecessary
	messages (page 57).
	LThe answering system is activated for both lines, and
	the 1st caller is leaving a voice message. The 2nd caller
	cannot leave a message, but the caller information will
	be stored (page 37).
	LIf you subscribe to the Voice Mail service, messages
	are recorded by the telephone company not your
	telephone (page 62).
I cannot operate the	LSomeone is operating the answering system.
answering system.	LIf other users are talking on a conference call, you
	cannot operate the answering system. Try again later.
The message indicator	LNew messages have been recorded. Listen to the new
on the handset flashes.	messages (page 57).

For assistance, please visit http://www.panasonic.com/phonehelp 83