Panasonic KX-TH102-C operating instructions Customer Services Directory, Customer services

Page 90

Useful Information

Customer services

Customer Services Directory

Obtain Product Information and Operating Assistance; locate your nearest Dealer or Servicenter; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at:

http://www.panasonic.com/consumersupport

or, contact us via the web at:

http://www.panasonic.com/contactinfo

You may also contact us directly at:

1-800-211-PANA (1-800-211-7262),

Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.

TTY users (hearing or speech impaired users) can call 1-877-833-8855.

Accessory Purchases

Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at:

http://www.pasc.panasonic.com

or, send your request by E-mail to:

npcparts@us.panasonic.com

You may also contact us directly at:

1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday - Friday 9 am to 8 pm, EST.)

Panasonic Services Company

20421 84th Avenue South, Kent, WA 98032

(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)

TTY users (hearing or speech impaired users) can call 1-866-605-1277.

Service in Puerto Rico

Panasonic Puerto Rico, Inc.

San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5, Carolina, Puerto Rico 00985

Phone (787)750-4300, Fax (787)768-2910

90For assistance, please visit http://www.panasonic.com/phonehelp

Image 90

Contents Charge the handset battery for 4 hours before initial use Operating InstructionsPhonebook Feature highlights Telephone and monitoring featuresKX-TH102-C Nmulti Talk V Camera Utility Multi Talk V softwareNmulti Talk V USB Utility Nmulti Talk V Printing UtilityAccessory information Base unitHandset Sales and support information Other additional/replacement accessoriesAccessory item Order number Multi Talk V utilityExpanding your phone system Handsets maxOther devices max KX-THA13 KX-THA12/KX-THA17 KX-THA16 AB C Various features using the optional unitsKX-THA12/KX-THA17 KX-THA16 KX-THA11 KX-THA12/KX-THA17 KX-THA16KX-THA11 KX-THA14KX-THA17 Important safety instructions InstallationBattery MedicalEnvironment For best performanceBase unit location/noise Routine careSetting up the base unit Connecting the AC adaptorOverview Connecting the telephone line cord If you subscribe to a DSL service Noise filterBattery installation Setting up the handsetBattery charge Battery strength Battery iconBattery replacement Panasonic battery performance Operation Operating timeControls Base unitMute Clear HandsetOFF Hold IntercomUnderstanding the indicators ChargerHandset display items DisplaysBase unit display items Displayed MeaningHandset soft keys Menu iconsVolume RingerMenu Set tel line iSET 3 Set dial mode iSET Setting the unit before useDialing mode Y o Display language Y oDate and time Y o Save iOFF Base unitSET iSTOP Pause button for PBX/long distance service users Using the handset YUsing the speakerphone Making callsUsing the base unit o SP-PHONEHold button Y o Useful features during a callAnswering calls Mute button Y oFlash button Y o For Call Waiting service usersTemporary tone dialing for rotary/pulse service users Handset clarity booster YUsing the other line during a call Handset phonebook Adding items to the handsetPhonebook Y Erasing items in the handset phonebook Y Finding and calling a handset phonebook item YEditing items in the handset phonebook Y Chain dial YCopying all items Copying handset phonebook items YCopying an item Select CopyFinding and calling a base unit phonebook item o Base unit phonebookAdding items to the base unit phonebook o StopChain dial o Editing items in the base unit phonebook oErasing items in the base unit phonebook o Copying base unit phonebook items oTalking Caller ID Y Using Caller ID serviceCaller ID features Private name displayLight-up ID Y Caller listRinger ID Y o Viewing the caller list and calling back Y oEditing a caller’s phone number before calling back Y o Displayed symbolsCaller ID number auto edit feature ExampleErase iSTOP Erasing all items Handset Erasing a selected item HandsetClear iOFF Base unit Select Erase iYESAnswering intercom calls Y o Intercom featureMaking intercom calls Y o IntercomTransferring a call Transferring calls Y oAnswering transferred calls Conference calls Transferring a call to the answering system Y oConference call with 2 outside calls Y o Intercom Call share Joining a conversation Y oCall privacy Y o Audio monitor Monitoring featureEnabling monitoring access Monitoring audio in the roomRinger settings Ringer volume Y oRinger tone Y o Ringer tone iSET Ring color Y Interrupt tone Y oOther settings Time adjustment Caller ID subscribers only Y oChanging the handset/base unit name Y o Handset key tone Y Handset Talking Caller ID YDisplay contrast Y o Handset auto talk YSet tel line iSET 3 Line select iSET Setting telephone line Y oLine selection Flash timeLine mode Set tel line iSET 3 Set line mode iSETChanging the PIN personal identification number o Call reservation iSET Call reservation oCustomer support Y o Customer support iSELECTDeregistering a unit Registering a unitRegistering the handset Y o Registration iSELECT Deregistration iSELECT 4 335 iOKMemory capacity Answering system featureSetting up the answering system Turning the answering system on oUseful features during playback Pre-recorded greeting messageGreeting check iSET Erasing messages o Answering system commands Key CommandClear Remote operation Using the answering system remotelyVoice memo Recording a voice memo oRemote commands Key Remote commandRing count o Answering system settingsRemote code o Ring count iSETRecording mode o Caller’s recording time oCall screening o Message alert Y Message alert iSELECTBluetooth iSET Discoverable iSET Configuring a cellular phoneTurning on the discoverable mode o Registering a cellular phone oConnecting the cellular phone Making calls Y oBase unit Press SP-PHONE or Cellular ISELECTCall iCELL Useful features during a cellular call Using the land line during a cellular call Y oPutting a cellular call on hold Ringer volume Cellular settingsRinger settings for cellular calls Cellular setting iSET Ringer volume iSETCellular setting iSET TAD cell iSET Answering system settings for cellular calls oCellular setting iSET Ringer tone iSET Cellular setting iSET 3 TAD ring count iSETTransferring a cellular call Transferring a cellular callAnswering a transferred cellular call Y o From the base unit to a cellular phone Conference call with a cellular call and land line call Y oFrom a cellular phone to the base unit Transfer to Cell iSETUsing a Cellular Phone with this Unit Connecting to your network Connecting to your LANConnecting the USB cable to the unit RAM System requirements for your computerCPU HDDWall mounting Belt clip Bluetooth iSET Headset iSET Headset select iSET Setting up a Bluetooth wireless headset oConnecting the corded headset Headset OptionalError messages Move closer to base Title errorNo link to base Try againRecharge battery is TroubleshootingGeneral use Problem Cause & solution Programmable settings Problem Cause & solutionProblem Cause & solution Making/answering calls, intercomPhonebook Problem Cause & solution Caller ID Problem Cause & solutionAnswering system Problem Cause & solution Cellular connection/Bluetooth wireless headset Battery recharge Problem Cause & solution FCC and other information Useful Information Responsible party FCC WarningSpecifications Customer Services Directory Customer servicesWarranty Panasonic CorporationNorth America Limited Warranty Limits And Exclusions Direct command chart/programming index Base TH102 Monitor access Ringer volumeCaller Adjustment*1 IDauto Voice enhancer Off Access*3Greeting check Playback Recording modeCall screening Greeting recordIndex Index Page Page When you ship the product Panasonic Puerto Rico, IncCopyright