3.Verify with your computer hardware vendor that your operating system supports your internal USB controller.
4.Perform a soft reset (see “Performing a soft reset” on page 168).
5.If problems persist and you’re synchronizing through a USB hub, try connecting the sync cable to a different USB port or directly to your computer’s
6.Uninstall palmOne software.
7.Reboot your computer.
8.Reinstall the palmOne Software Installation CD that came with your Treo 650.
Synchronization starts but stops without finishing
If you upgraded from a previous Palm Powered device or received a system error, such as Sys0505, there may be conflicts with software on your phone. As you complete the following steps, sync after each step. If the synchronization is successful, you do not need to complete the remaining steps.
1.Locate your Backup folder and rename the folder (e.g. BackupOld):
•Windows: C:\Program Files\palmOne\username
•Mac: Mac HD\Applications\palmOne\Users\username
2.Synchronize.
3.Manually reinstall any
4.(Windows only) If the Windows New Hardware Wizard appears, the HotSync process may be timing out before the wizard completes its job. Follow all instructions in the New Hardware Wizard, and attempt another sync.
5.Uninstall palmOne software.
6.Reboot your computer.
7.Reinstall the palmOne Software Installation CD that came with your Treo 650.