PYLE Audio SIP 3.2.1 manual System Customizations, Supporting Multiple Lines

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User Guide for the SoundPoint IP 32x/33x Desktop Phone

System Customizations

The following section details customizations of your SoundPoint IP 32x/33x phone that are performed by your system administrator.

Supporting Multiple Lines

Your SoundPoint IP 32x/33x phone can support up to 2 lines.

Typically, the top-most Line Key is reserved for the principal directory number (DN) of the phone.

Depending on how your phone is configured, the display could resemble one of the following figures:

Supporting Multiple Line Keys Per Line

Each line on the phone can be configured to have more than one Line Key associated with it. This enhances call visualization and simplifies call handling. If this is the case, the display could resemble the following figure:

Incoming calls to this line will be distributed evenly among the available Line Keys. Similarly, outgoing calls will be distributed.

The SoundPoint IP 32x/33x combines the call appearances for multiple line keys into a single call list.

The line key that a call belongs to is indicated by the reverse colored icon.

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Contents User Guide for the Polycom SoundPoint IP 32x/33x Phone Trademark Information About This Guide Changes to this GuideUser Guide for the SoundPoint IP 32x/33x Desktop Phone Contents Using the Basic Features of Your SoundPoint IP 32x/33x Phone Troubleshooting Your SoundPoint IP 32x/33x PhoneContents User Guide for the SoundPoint IP 32x/33x Desktop Phone Viii Getting Started with Your SoundPoint IP 32x/33x Phone Parts List Assembling Your SoundPoint IP 32x/33x Phone Connecting Network and Power Source IP 32x phones do notConnecting the Handset and Optional Headset Headset Not IncludedAttaching the Base To attach the base as a desk mount Registering the Phone Features of Your SoundPoint IP 32x/33x Phone User Guide for the SoundPoint IP 32x/33x Desktop Phone Hookswitch Before You Use Your SoundPoint IP 32x/33x Phone Entry modes User Guide for the SoundPoint IP 32x/33x Desktop Phone Customizing Your SoundPoint IP 32x/33x Phone Configuring Basic Settings Appearance of Time and DateBacklight Intensity Select Settings Basic ContrastDisplay Contrast Select Settings Basic Backlight Intensity Select Maximum Intensity Select Backlight On IntensitySelect Backlight Idle Intensity Select Settings Basic Preferences Headset Headset Memory Headset Memory ModeElectronic Hookswitch Select Settings Basic Ring Type Ring TypeSelect Settings Basic Preferences Language Select Settings Basic Preferences Directory searchLanguage Support Directory SearchAdjusting the Volume Muting the MicrophoneManaging Call Lists Managing Contacts Adding ContactsUser Guide for the SoundPoint IP 32x/33x Desktop Phone Adding Contacts From Call Lists Refer to Searching For a Contact on Editing Contacts Deleting Contacts Select Corporate Directory Placing a Call to a ContactSearching For a Contact Searching the Corporate Directory Managing Incoming Calls Distinguishing CallsRejecting Calls Diverting Calls Supporting Multiple Line Keys Per Line System CustomizationsSupporting Multiple Lines Supporting Shared Lines User Guide for the SoundPoint IP 32x/33x Desktop Phone Using the Basic Features of Your SoundPoint IP 32x/33x Phone Placing a Call To place a call using the handset Answering a Call Duration and destination Press To place the original call on hold Ending a Call Redialing Placing a Call on HoldSetting Up Conferences Call the first partyTransferring Calls To transfer a call onTo transfer a call Administrator Forwarding CallsTo disable call forwarding Enabling Do Not Disturb Assigning Speed Dial IndexesAssigning New Speed Dial Indexes Using Voice Mail More voice messages are waiting at the message center User Guide for the SoundPoint IP 32x/33x Desktop Phone SIP-B Automatic Call Distribution Select Features ACD Login/Logout Using Multiple Call Appearances Select Features ACD Agent AvailabilitUser Guide for the SoundPoint IP 32x/33x Desktop Phone Using Buddy Lists Select Features Presence My StatusPresence Managing BuddiesTo add or delete a contact from your buddy list Integrating With Microsoft Live Communications Server Select Features Presence Buddy StatusSelect Features Presence Privacy List Restarting Your Phone Select Settings Basic Restart Phone User Guide for the SoundPoint IP 32x/33x Desktop Phone Troubleshooting Your SoundPoint IP 32x/33x Phone Power and Startup Symptom Problem Corrective ActionControls Then select Status NetworkAccess to Screens and Systems Lines Line Information. FromCalling Check status of handset, headset if Displays Refer to Display Contrast onProductivity Suite Testing Phone HardwareAudio To test your phone hardware User Guide for the SoundPoint IP 32x/33x Desktop Phone Regulatory Notices Polycom Limited Warranty and Limitation Liability CE and Vcci Mark Safety and Compliance Russian Compliance Symbols NumericsUser Guide for the SoundPoint IP 32x/33x Desktop Phone Index User Guide for the SoundPoint IP 32x/33x Desktop Phone Index End-User License Agreement for Polycom Software Support Services Limitation of Liability Netherlands Office Corporate HeadquartersIsrael Office