ClearOne comm 600/900 user manual Advanced Features, System Checks, Event Log

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RAV-Ware— Advanced Features

Advanced Features

RAV-Ware has several advanced features which allow you to perform system checks and administrative functions.

System Checks

The System Diagnostics window allows you to check your RAV system to be sure all components of your system are connected and working properly.

To open System Checks

• Click the System Checks toolbar button.

Note:This option is only available when you are connected to a RAV unit.

To run System Checks

Click the Start button.

If you are local (in the same room as the loudspeakers), you will hear a tone as the RAV checks all components. When the check is complete, lights will indicate the status of each component. Green indicates the component is connected and functioning. Red indicates a problem with the component.

Figure 3.31. System Checks

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Event Log

The Event Log keeps record of a user-selectable events. You select which events you want recorded and RAV-Ware keeps a log, allowing you to periodically review events and make sure the system is running smoothly. You can also save the Event Log as a .txt file. Check the Event Log when there are communication errors or for other troubleshooting.

To open the Event Log

Click the Event Log toolbar button.

To track events

Select the events you would like to log.

To save an Event Log

1.Click the Save button.

2.Name the file.

3.Click Save.

The log is saved as a .txt file.

To print an Event Log

1.Click the Print button.

2.Select the printer.

3. Click Print.

Figure 3.32. Event Log

 

 

Selection

Function

 

Default

Logs when the mixer settings are defaulted.

 

 

 

 

Reboot

Logs every time the RAV system reboots.

 

 

 

 

Errors

Logs internal errors.The same errors are displayed in the Error Log.

 

 

 

 

Password

Logs failed and successful access through TCP/IP or web interface.

 

 

 

 

Telco

Logs when telco was enabled and disabled.

 

 

 

 

Dialing

Logs dialed numbers.

 

 

 

 

Call Duration

Logs how long each call lasts.

 

 

 

 

System Check

Logs when system checks are performed and the results of the checks.

 

 

 

 

Battery Life

Logs battery level as reported by the RF Controller.

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

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Contents Page Table of Contents Introduction Product returns Services and supportRAV 600/900 UnpackingMixer Product OverviewRF Radio Frequency Controller Basic Room Design for RAV Microphone PodsBasic Room Design Speakers ceiling- or wall-mountInstallation Overview Windows 98 SE System Requirements for RAV-WareNetwork Information Connecting the RAV Basic Connections To set up audio conferencingConnecting the RAV Basic Connections Audio conferencingInsert four AAA batteries into the RF controller Attach external antennaTo connect to a video codec Connecting video codecs, amplifiers and sound cardsAuxiliary Devices To connect to a sound cardConnecting for serial control Connecting VCRs and DVD playersConnecting PTZ cameras Connecting for USB controlDigital phones To connect to a digital phoneRAV-Ware Software Configuration Getting started with RAV-Ware Install RAV-WareIntroduction RAV-Ware overviewRAV-Ware connections RAV-Ware filesNetwork Find Configuring System SettingsCommunication Settings Regional Settings Telephone SettingsCustomizing RAV Components MicrophonesEffects of using an external amplifier Mixer ConsoleLine Input and Output Preconfigured video codecs, amplifiers and sound cardsAdjusting Line Input/Output settings Record and Playback Adjusting Record/Playback settings Preconfigured record/playback devices Dialer and Phonebook Usage Setting camera presetsCamera Controls PhonebookDialer Event Log Advanced FeaturesSystem Checks Device Toolbox Editor Error MessagesFirmware upgrades Using the RAV Using the Controller Managing CallsTo delete a Phonebook entry To access the menu Using the Phonebook from the RF ControllerAccessing the menu Programming Phone PreferencesAdjusting the Settings ConfigurationTo enter flash duration To select a frequencyTo perform RF radio test To change LCD contrastTo view the IP address Select Exit to return to the Configuration windowDisplay Select Exit to return to the Configuration window To check the RAV versionWeb Interface Dial Accessing the web interfaceOverview To connect to RAV through the web interfaceTo download log To open event logTo clear log To open the system checks System CheckLog Out Click Yes, Log OutAppendix Audio MaintenanceTroubleshooting ControllerCamera pinouts SpeakersPinouts GeneralSpecifications Groups and channels Command structureConventions Type and device IDsMeter type definitions Serial command error codesRAV serial commands Name Type Size Values Units AA Auto Answer Enable/ DisableAarings Number of Rings to Auto Answer On Aecref Acoustic Echo Cancellation Reference AD Auto Disconnect Enable/ DisableAEC Acoustic Echo Canceller enable/ disable Aconn Audible Connect / Disconnect IndicationBaud Baud Rate Batterylvl Battery LevelCamctrlmode Camera Control Port Mode Calldur Call DurationCamflow Camera Control Flow Control Campreset Camera PresetCampresetset Camera Preset Setup Cammove Move the CameraCamposition Camera Position CAMPRESETSET2 Camera Preset SetupCamswitchlag Camera Switch Time Lag Camtrack Camera TrackClock Clock Set Default Default The UnitCleareffect Clear Effect Wide Band Telco Emulation Country Country SelectionDid Device ID Device Device Identification LabelDial Dtmf Dialing Enetdhcp Ethernet Dhcp Selection Enetgate Ethernet default Gateway addressEnetaddr Ethernet port IP address Enetdnsa Ethernet DNS Server addressesEQ Equalization Eqsel Equalization EnableGain Gain Adjustment Flow Flow ControlHookd Hook Flash Duration Greport Gate ReportHook Hook Flash Label LabelLvlreport Level Report Lvlreporten Level Report EnableLVL Level Manufacturer Manufacturer Identification LabelMtrx Matrix Routing Miccampreset Mic Camera PresetNcsel Noise Cancellation Select Mute MutePhonebookcnt Queries the Number of Entries in the Phonebook Pbdial Dial a PB Entry by NamePhonebookadd Adds an Entry to the Phonebook Phonebookdel Deletes an Entry to the PhonebookRffreq RF Frequency Selection Reset ResetRedial Dial the last number again Ring Ring IndicationRingersel Audible Ring Melody Selection Silenceprst Silence Camera PresetRingerlvl Audible Ring Level Ringertest Audible Ring Melody TestSysresult System Check Result Stereomix Sets the Input to be a Stereo MixSyschecks System Checks Volume Volume Adjustment TE Telco EnableTelcolvlctrl Telco TX Level Control Enable/ Disable UID Unit IDFCC Part 15/ICES-003 Compliance Electrical Safety AdvisoryCompliance FCC Part 68 ComplianceEC Declaration of Conformity New Zealand ComplianceEuropean Compliance Index