ClearOne comm user manual RAV 600/900, Services and support, Product returns, Unpacking

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Introduction — The RAV 600/900

The RAV 600/900

The RAV product line is the first out-of-the-box room audio conferencing solution with the sound quality and flexibility of a professionally installed system. The RAV includes an audio conferencing mixer that uses distributed acoustical echo-cancelling technology to provide the most intelligible full-duplex audio conference experience possible. Features include:

•Audio mixer for high-quality audio performance in all acoustical environments.

•RF (radio frequency) controller with call controls including auto-answer, flash duration adjustment, ringer adjustment and phonebook with speed dial capabilities.

•Internal telephone hybrid with touch-tone dialing capability.

•Microphone pods provide 360º audio pickup so every participant within the microphone pick-up range can be heard.

•Ceiling- or wall-mount Bose® loudspeakers allow everyone in the room to experience rich, natural sounding audio.

Services and support

If you need additional information on how to install, set up or operate your RAV 600/900, please contact us. We welcome and encourage your comments so we can continue to improve our products and serve your needs.

Technical support

Sales and customer service

Tel:

1-800-283 5936 (USA) or

Tel:

1-800-945-7730 (USA) or

 

1-801-974-3760

 

1-801-975-7200

Fax:

1-801-974-3669

Fax:

1-800-933-5107 (USA) or

 

 

 

1-801-977-0087

E-mail:

tech.support@clearone.com

E-mail:

sales@clearone.com

Web:

www.clearone.com

 

 

Product returns

All product returns require a return materials authorization (RMA) number. Please contact ClearOne Technical Support before attempting to return your product. Make sure you return all the items that shipped with your product and include a brief description of how the product was being used when the problem occurred.

Introduction— The RAV 600/900

 

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Unpacking

Carefully remove all components of the RAV system from the packaging. Ensure that you received the following items:

RAV 600/900

*

RF Controller

Audio Mixer

Mic Pods

 

 

Qty: 2 with RAV 600

 

 

Qty: 3 with RAV 900

Ceiling-Mount Speakers

AAA Batteries

RAV Quick Start Guide

RAV-Ware Software

 

or

Qty: 4

 

and Documentation CD

Wall-Mount Speakers

 

 

 

Power Supply

6' Power Cord

Screw/Washer Rack Kit

12' Telephone Cable

7 ' RJ-45 Cable

 

 

Qty: 4

 

 

6' USB Cable

25' RJ-45 Cable

12' RJ-45 Cable

6' RCA Cable

50' Speaker Wire

 

 

Qty: 1 for RAV 600

Qty: 2

Qty: 2

 

 

Qty: 2 for RAV 900

 

 

Figure 1.1 RAV unpacking

Note: Rack mount ears are attached to the Mixer box. Refer to the Quick Start Guide or Chapter 2 of this manual for installation instructions.

If any parts are missing, please call the Technical Support Group at 1-800-283-5936 (USA) or 1-801-974-3760.

Note: ClearOne is not responsible for product damage incurred during shipment. You must make claims directly with the carrier. Inspect your shipment carefully for obvious signs of damage. If the shipment appears damaged, retain the original boxes and packing material for inspection by the carrier. Contact your carrier immediately.

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

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Contents Page Table of Contents Introduction Services and support RAV 600/900Product returns UnpackingRF Radio Frequency Controller Product OverviewMixer Microphone Pods Basic Room DesignBasic Room Design for RAV Speakers ceiling- or wall-mountInstallation Overview Network Information System Requirements for RAV-WareWindows 98 SE Connecting the RAV To set up audio conferencing Connecting the RAV Basic ConnectionsBasic Connections Audio conferencingInsert four AAA batteries into the RF controller Attach external antennaConnecting video codecs, amplifiers and sound cards Auxiliary DevicesTo connect to a video codec To connect to a sound cardConnecting VCRs and DVD players Connecting PTZ camerasConnecting for serial control Connecting for USB controlDigital phones To connect to a digital phoneRAV-Ware Software Configuration Install RAV-Ware IntroductionGetting started with RAV-Ware RAV-Ware overviewRAV-Ware connections RAV-Ware filesCommunication Settings Configuring System SettingsNetwork Find Regional Settings Telephone SettingsCustomizing RAV Components MicrophonesEffects of using an external amplifier Mixer ConsoleAdjusting Line Input/Output settings Preconfigured video codecs, amplifiers and sound cardsLine Input and Output Preconfigured record/playback devices Adjusting Record/Playback settingsRecord and Playback Setting camera presets Camera ControlsDialer and Phonebook Usage PhonebookDialer System Checks Advanced FeaturesEvent Log Firmware upgrades Error MessagesDevice Toolbox Editor Using the RAV Using the Controller Managing CallsUsing the Phonebook from the RF Controller Accessing the menuTo delete a Phonebook entry To access the menu Programming Phone PreferencesAdjusting the Settings ConfigurationTo select a frequency To perform RF radio testTo enter flash duration To change LCD contrastSelect Exit to return to the Configuration window Display Select Exit to return to the Configuration windowTo view the IP address To check the RAV versionWeb Interface Accessing the web interface OverviewDial To connect to RAV through the web interfaceTo clear log To open event logTo download log System Check Log OutTo open the system checks Click Yes, Log OutAppendix Maintenance TroubleshootingAudio ControllerSpeakers PinoutsCamera pinouts GeneralSpecifications Command structure ConventionsGroups and channels Type and device IDsRAV serial commands Serial command error codesMeter type definitions Aarings Number of Rings to Auto Answer On AA Auto Answer Enable/ DisableName Type Size Values Units AD Auto Disconnect Enable/ Disable AEC Acoustic Echo Canceller enable/ disableAecref Acoustic Echo Cancellation Reference Aconn Audible Connect / Disconnect IndicationBatterylvl Battery Level Camctrlmode Camera Control Port ModeBaud Baud Rate Calldur Call DurationCampreset Camera Preset Campresetset Camera Preset SetupCamflow Camera Control Flow Control Cammove Move the CameraCAMPRESETSET2 Camera Preset Setup Camswitchlag Camera Switch Time LagCamposition Camera Position Camtrack Camera TrackDefault Default The Unit Cleareffect Clear Effect Wide Band Telco EmulationClock Clock Set Country Country SelectionDial Dtmf Dialing Device Device Identification LabelDid Device ID Enetgate Ethernet default Gateway address Enetaddr Ethernet port IP addressEnetdhcp Ethernet Dhcp Selection Enetdnsa Ethernet DNS Server addressesEqsel Equalization Enable Gain Gain AdjustmentEQ Equalization Flow Flow ControlGreport Gate Report Hook Hook FlashHookd Hook Flash Duration Label LabelLvlreporten Level Report Enable LVL LevelLvlreport Level Report Manufacturer Manufacturer Identification LabelMiccampreset Mic Camera Preset Ncsel Noise Cancellation SelectMtrx Matrix Routing Mute MutePbdial Dial a PB Entry by Name Phonebookadd Adds an Entry to the PhonebookPhonebookcnt Queries the Number of Entries in the Phonebook Phonebookdel Deletes an Entry to the PhonebookReset Reset Redial Dial the last number againRffreq RF Frequency Selection Ring Ring IndicationSilenceprst Silence Camera Preset Ringerlvl Audible Ring LevelRingersel Audible Ring Melody Selection Ringertest Audible Ring Melody TestSyschecks System Checks Stereomix Sets the Input to be a Stereo MixSysresult System Check Result TE Telco Enable Telcolvlctrl Telco TX Level Control Enable/ DisableVolume Volume Adjustment UID Unit IDElectrical Safety Advisory ComplianceFCC Part 15/ICES-003 Compliance FCC Part 68 ComplianceEuropean Compliance New Zealand ComplianceEC Declaration of Conformity Index

600/900 specifications

ClearOne’s COMM 600 and COMM 900 series are state-of-the-art audio solutions designed to enhance communication in professional environments. These advanced conferencing systems focus on delivering clear, high-quality audio, ensuring seamless collaboration for users across various sectors including corporate, education, and healthcare.

At the heart of both the COMM 600 and COMM 900 systems is their use of advanced audio technologies. One of the main features is the proprietary AEC (Acoustic Echo Cancellation) and noise reduction technology. This ensures that conversations are free from distractions and interference, allowing for natural communication flow. The systems are equipped with multiple microphones that utilize beamforming technology, which focuses on the person speaking while filtering out background noise. This enhances audio capture, making it ideal for large conference rooms or open office spaces.

Both models support a range of connectivity options, including USB, Bluetooth, and traditional analog inputs. This versatility allows users to connect seamlessly with various devices such as laptops, tablets, and smartphones. The COMM 900 specifically extends these capabilities with support for high-definition video conferencing, making it a comprehensive solution for organizations looking to integrate video alongside audio in their meetings.

Another noteworthy characteristic of these systems is their ease of installation and user-friendly interface. ClearOne has designed the COMM 600 and 900 interfaces to be intuitive, allowing users to set up and operate the systems with minimal technical knowledge. Additionally, integration with popular conferencing platforms is straightforward, further simplifying the user experience.

The scalability of ClearOne’s COMM series is also a significant advantage. Businesses can start with a smaller configuration and easily expand by adding more microphones or integrating additional technologies as their needs grow. This adaptability makes the COMM 600 and COMM 900 ideal for environments that may evolve over time.

In conclusion, the ClearOne COMM 600 and 900 series offers robust audio solutions designed for modern communication needs. With their advanced sound technologies, versatile connectivity options, and user-friendly interfaces, these systems help organizations foster effective collaboration and enhance productivity in any meeting space. Whether for small team discussions or large conferences, ClearOne delivers quality audio performance that supports today’s dynamic communication landscape.
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