ClearOne comm 600/900 user manual Error Messages, Firmware upgrades, Device Toolbox Editor

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48

 

RAV-Ware— Advanced Features

Error Messages

When the RAV system encounters an error, an error icon will appear in the lower left-corner of the screen. Review this log to troubleshoot problems.

To view error messages

•Double-click the Error icon in the lower-left corner of the RAV window.

To clear error messages

•Click Clear.

Note: Errors can be tracked using the Event Log.

Figure 3.33. Error log

Firmware upgrades

Firmware upgrades are included with any updated RAV-Ware release. Once the RAV-Ware update has been installed, you should upgrade the firmware. Firmware can be upgraded through the network, serial or USB connection.

To open the RAV Firmware Loader

•Click the Firmware Loader toolbar button.

Note: This option is only available when you are connected to a RAV unit.

To upgrade RAV firmware

1.Click File.

2.Browse RAV-Ware firmware folder and select rav9os or rav6os depending on your RAV unit.

3.Click Open.

4.Click the Update button.

The File Transfer Progress bar will

indicate when the firmware has

Figure 3.34. Firmware upgrades

 

been uploaded.

 

RAV-Ware— Advanced Features

 

49

 

Device Toolbox Editor

The Device Toolbox Editor allows you to add your auxiliary devices to RAV-Ware. You can add video codecs, sound cards, record/playback devices and amplifiers to customize your sys- tem and easily access these devices for future RAV installations.

To open the Device Toolbox Editor

•From the Tools menu, select Edit Device List -Or-

Right-click on the Device Toolbox pane and click Device Toolbox Editor.

To add a device

1.Click Add.

2.Select the Device Type from the Device Type list.

3.Enter the Name of the Manufacturer.

4.Enter the Model Number of the device.

5.Enter the Equalization levels and the Gain settings.

6.Click OK. The new device will appear in the Device Toolbox Editor window and in the Device Toolbox.

Figure 3.35. Toolbox Editor

To edit a device

1.

In the Device Toolbox Editor, select the device

 

 

you want to modify.

 

2.

Click Edit.

 

3.

Change any information.

 

4.

Click OK.

 

 

Tip: You can also double-click the device in the

Figure 3.36. Edit Device

 

Device Toolbox pane to edit.

To delete a device

1.In the device list, click the device you want to delete.

2.Click Delete.

3.Confirm that you want to delete the device.

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

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Contents Page Table of Contents Introduction Unpacking Services and supportRAV 600/900 Product returnsProduct Overview RF Radio Frequency ControllerMixer Speakers ceiling- or wall-mount Microphone PodsBasic Room Design Basic Room Design for RAVInstallation Overview System Requirements for RAV-Ware Network InformationWindows 98 SE Connecting the RAV Audio conferencing To set up audio conferencingConnecting the RAV Basic Connections Basic ConnectionsAttach external antenna Insert four AAA batteries into the RF controllerTo connect to a sound card Connecting video codecs, amplifiers and sound cardsAuxiliary Devices To connect to a video codecConnecting for USB control Connecting VCRs and DVD playersConnecting PTZ cameras Connecting for serial controlTo connect to a digital phone Digital phonesRAV-Ware Software Configuration RAV-Ware overview Install RAV-WareIntroduction Getting started with RAV-WareRAV-Ware files RAV-Ware connectionsConfiguring System Settings Communication SettingsNetwork Find Telephone Settings Regional SettingsMicrophones Customizing RAV ComponentsMixer Console Effects of using an external amplifierPreconfigured video codecs, amplifiers and sound cards Adjusting Line Input/Output settingsLine Input and Output Adjusting Record/Playback settings Preconfigured record/playback devicesRecord and Playback Phonebook Setting camera presetsCamera Controls Dialer and Phonebook UsageDialer Advanced Features System ChecksEvent Log Error Messages Firmware upgradesDevice Toolbox Editor Using the RAV Managing Calls Using the ControllerProgramming Phone Preferences Using the Phonebook from the RF ControllerAccessing the menu To delete a Phonebook entry To access the menuConfiguration Adjusting the SettingsTo change LCD contrast To select a frequencyTo perform RF radio test To enter flash durationTo check the RAV version Select Exit to return to the Configuration windowDisplay Select Exit to return to the Configuration window To view the IP addressWeb Interface To connect to RAV through the web interface Accessing the web interfaceOverview DialTo open event log To clear logTo download log Click Yes, Log Out System CheckLog Out To open the system checksAppendix Controller MaintenanceTroubleshooting AudioGeneral SpeakersPinouts Camera pinoutsSpecifications Type and device IDs Command structureConventions Groups and channelsSerial command error codes RAV serial commandsMeter type definitions AA Auto Answer Enable/ Disable Aarings Number of Rings to Auto Answer OnName Type Size Values Units Aconn Audible Connect / Disconnect Indication AD Auto Disconnect Enable/ DisableAEC Acoustic Echo Canceller enable/ disable Aecref Acoustic Echo Cancellation ReferenceCalldur Call Duration Batterylvl Battery LevelCamctrlmode Camera Control Port Mode Baud Baud RateCammove Move the Camera Campreset Camera PresetCampresetset Camera Preset Setup Camflow Camera Control Flow ControlCamtrack Camera Track CAMPRESETSET2 Camera Preset SetupCamswitchlag Camera Switch Time Lag Camposition Camera PositionCountry Country Selection Default Default The UnitCleareffect Clear Effect Wide Band Telco Emulation Clock Clock SetDevice Device Identification Label Dial Dtmf DialingDid Device ID Enetdnsa Ethernet DNS Server addresses Enetgate Ethernet default Gateway addressEnetaddr Ethernet port IP address Enetdhcp Ethernet Dhcp SelectionFlow Flow Control Eqsel Equalization EnableGain Gain Adjustment EQ EqualizationLabel Label Greport Gate ReportHook Hook Flash Hookd Hook Flash DurationManufacturer Manufacturer Identification Label Lvlreporten Level Report EnableLVL Level Lvlreport Level ReportMute Mute Miccampreset Mic Camera PresetNcsel Noise Cancellation Select Mtrx Matrix RoutingPhonebookdel Deletes an Entry to the Phonebook Pbdial Dial a PB Entry by NamePhonebookadd Adds an Entry to the Phonebook Phonebookcnt Queries the Number of Entries in the PhonebookRing Ring Indication Reset ResetRedial Dial the last number again Rffreq RF Frequency SelectionRingertest Audible Ring Melody Test Silenceprst Silence Camera PresetRingerlvl Audible Ring Level Ringersel Audible Ring Melody SelectionStereomix Sets the Input to be a Stereo Mix Syschecks System ChecksSysresult System Check Result UID Unit ID TE Telco EnableTelcolvlctrl Telco TX Level Control Enable/ Disable Volume Volume AdjustmentFCC Part 68 Compliance Electrical Safety AdvisoryCompliance FCC Part 15/ICES-003 ComplianceNew Zealand Compliance European ComplianceEC Declaration of Conformity Index

600/900 specifications

ClearOne’s COMM 600 and COMM 900 series are state-of-the-art audio solutions designed to enhance communication in professional environments. These advanced conferencing systems focus on delivering clear, high-quality audio, ensuring seamless collaboration for users across various sectors including corporate, education, and healthcare.

At the heart of both the COMM 600 and COMM 900 systems is their use of advanced audio technologies. One of the main features is the proprietary AEC (Acoustic Echo Cancellation) and noise reduction technology. This ensures that conversations are free from distractions and interference, allowing for natural communication flow. The systems are equipped with multiple microphones that utilize beamforming technology, which focuses on the person speaking while filtering out background noise. This enhances audio capture, making it ideal for large conference rooms or open office spaces.

Both models support a range of connectivity options, including USB, Bluetooth, and traditional analog inputs. This versatility allows users to connect seamlessly with various devices such as laptops, tablets, and smartphones. The COMM 900 specifically extends these capabilities with support for high-definition video conferencing, making it a comprehensive solution for organizations looking to integrate video alongside audio in their meetings.

Another noteworthy characteristic of these systems is their ease of installation and user-friendly interface. ClearOne has designed the COMM 600 and 900 interfaces to be intuitive, allowing users to set up and operate the systems with minimal technical knowledge. Additionally, integration with popular conferencing platforms is straightforward, further simplifying the user experience.

The scalability of ClearOne’s COMM series is also a significant advantage. Businesses can start with a smaller configuration and easily expand by adding more microphones or integrating additional technologies as their needs grow. This adaptability makes the COMM 600 and COMM 900 ideal for environments that may evolve over time.

In conclusion, the ClearOne COMM 600 and 900 series offers robust audio solutions designed for modern communication needs. With their advanced sound technologies, versatile connectivity options, and user-friendly interfaces, these systems help organizations foster effective collaboration and enhance productivity in any meeting space. Whether for small team discussions or large conferences, ClearOne delivers quality audio performance that supports today’s dynamic communication landscape.
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