Troubleshooting

Star Trac® recommends that you refer your questions about your TreadClimber® operation and suspected malfunctions to Customer Service Hotline at (888) 678 2476. However, you may wish to

investigate error messages that appear in the Information Window. You may do so by reviewing the information in this section.

KEY DOWN: This error generally occurs when a key is held pressed while the ON/OFF switch is moved to ON. It may also happen if a key becomes stuck. When you see KEY DOWN:

•Set the ON/OFF switch to OFF; wait 2 seconds.

•Set the ON/OFF switch to ON. The TreadClimber should be operational again. Notify Service if additional assistance is needed.

NO STOP: This error generally occurs when the Stop Switch is not connected tightly to the circuit board of the Display Control Panel. It may also happen if the circuitry associated with the switch develops a fault. When you see

NO STOP:

•Set the ON/OFF switch to OFF; wait 2 seconds.

•Set the ON/OFF switch to ON. Notify Service if additional assistance is needed.

CHECK SPEED SYS and SPEED CHANGE: These errors generally occur when the running belt speed sensor is disconnected, faulty, or misaligned relative to the revolutions-per-minute (RPM) sensor of the motor. They may also occur if the speed sensor cable is damaged, or if the Motor Control Board (MCB) is misadjusted or faulty.

When you see CHECK SPEED SYS or SPEED CHANGE:

•Set the ON/OFF switch to OFF; wait 2 seconds.

•Set the ON/OFF switch to ON. Notify Service if additional assistance is needed.

TREADCLIMBER by STAR TRAC - OWNER’S MANUAL Operating Instructions 47