Healthrider DRTL25060 manual Trouble-Shooting

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TROUBLE-SHOOTING

Most treadmill problems can be solved by following the steps below. Find the symptom that applies, and follow the steps listed. If further assistance is needed, please call our Customer Service Department toll- free at 1-800-999-3756, Monday through Friday, 6 a.m. until 6 p.m. Mountain Time (excluding holidays).

1.SYMPTOM: THE POWER DOES NOT TURN ON

a.Make sure that the power cord is plugged into a surge protector, and that the surge protector is plugged into a properly grounded outlet. (See HOW TO PLUG IN THE POWER CORD on page 7.) Use only a UL-listed surge protector, rated at 15 amps, with a 14-gauge cord of five feet or less in length.

b.After the power cord has been plugged in, make sure that the key is fully inserted into the console. (See HOW TO TURN ON THE POWER on page 9.)

c. Check the circuit breaker located on the treadmill near the power cord. If the switch protrudes as shown, the circuit breaker has tripped. To reset the circuit breaker, wait for five minutes and then press the switch back in.

d. Check the on/off switch located at the front of the treadmill near the power cord. The switch must be in the “on” position.

2. SYMPTOM: THE POWER TURNS OFF DURING USE

Tripped

Reset

“On”

 

Position

OFF

ON

 

a. Check the circuit breaker located on the treadmill frame near the power cord (see 1. c. above). If the circuit breaker has tripped, wait for five minutes and then press the switch back in.

b. Make sure that the power cord is plugged in.

c. Remove the key from the console. Reinsert the key fully into the console. (See HOW TO TURN ON THE POWER on page 9.)

d. Check to make sure that the on/off switch is in the “on” position. (See 1. d. above.)

e. If the treadmill still will not run, please call our Customer Service Department, toll-free.

3.SYMPTOM: BUBBLES FORM IN THE WALKING BELT

a.Due to variations in humidity and temperature, there is a possibility that bubbles may form in the walking belt. Although the bubbles will disappear with time, you may unplug the power cord, carefully insert a needle into the bubbles, and push the air out of the bubbles.

4.SYMPTOM: THE WALKING BELT NEEDS TO BE CLEANED

a.Use a color-fast upholstery cleaner to clean the walking belt. Test the cleaner on a small area before clean- ing the entire belt.

5.SYMPTOM: THE WALKING BELT SLOWS WHEN WALKED ON

a.Use only a UL-listed surge protector, rated at 15 amps, with a 14-gauge cord of five feet or less in length.

b.If the walking belt still slows when walked on, please call our Customer Service Department, toll-free.

6.SYMPTOM: THE TREADMILL SITS UNEVENLY ON THE FLOOR

a.Make sure that the five base pads are attached to the treadmill. See assembly step 2 on page 5.

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Contents Customer HOT Line QUESTIONS?Model No. DRTL25060 Serial No Important Precautions Table of ContentsPage Left Side Back Before YOU BeginScrewdriver and wire cutters not included AssemblyPage Performant Lube TM Walking Belt HOW to Plug in the Power CordGrounding Instructions Console Operation Features of the ConsoleRefer to the drawing at the top Diagram of the ConsoleHOW to Turn on the Power HOW to USE the Manual Mode DISTANCE/INCLINE HOW to USE the Incline Program and the Speed ProgramsAdjust the minimum incline or speed setting Adjust the maximum incline or speed settingSpeed and incline settings HOW to Program the Learned 1 and Learned 2 ProgramsLearned 1 or Learned 2 indicator is flashing Select the Learned 1 or Learned 2 programHOW to USE the Learned 1 and Learned 2 Programs Optional Pulse KIT HOW to USE the BUILT-IN Telephone Personal Trainer ProgramsUser Information Mode HOW to Fold the Treadmill for Storage HOW to Fold and Move the TreadmillHOW to Move the Treadmill HOW to Lower the Treadmill for USETROUBLE-SHOOTING Exercise Intensity Symptom the Walking Belt is OFF-CENTER When Walked onConditioning Guidelines Workout Guidelines AGERemove this Exploded Drawing and Part List from the Manual Key No. Qty Description Part LIST-Model No. DRTL25060Exploded DRAWING-Model No. DRTL25060 HealthRider Corp S W., LOGAN, UT Ordering Replacement PartsLimited Warranty