HP 5100LE Troubleshooting process flow, See Printer Messages on 193 to Understand Correct Problem

Troubleshooting process flow

The following troubleshooting process flow illustrates the major steps for troubleshooting the printing system. Each heading depicts a major troubleshooting step.

A YES answer to a question directs you to the next major step.

￿A NO answer indicates that additional testing is needed. Proceed to the referenced location and follow the directions for that area. After completing the additional testing, proceed to the next major step.

(page 188)

A.

See “Printer

messages” on

page 193 to

understand the

message and

correct the

problem.

A.

For error messages encountered printing the event log, see printer messages. If the event log does not print, see “Engine test” on page 190.

Q1860-90918 Chapter 7 Troubleshooting 185

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