Table 43. Distorted image
Possible cause | Action |
Media does not meet the printer specifications or is stored improperly.
1.Print a few more pages to see if the problem corrects itself.
2.Turn over the stack of paper in the tray. Also try rotating the paper 180°.
3.Check the paper (or other print media) type and quality. Replace the paper, and advise the customer to use the recommended media and to store it correctly.
Printer’s operating | Make sure that the printer’s operating environment meets the specifications. |
environment does not meet |
|
the specifications. |
|
|
|
Poor connection of the | Reseat the cables that are connected to the laser/scanner. |
cables to the laser/scanner. |
|
|
|
Poor connection of the | Reseat the cables that are connected to the dc controller assembly. |
cables to the dc controller |
|
assembly. |
|
|
|
Defective laser/scanner. | Replace the laser/scanner. |
|
|
Defective dc controller. | Replace the dc controller. |
Table 44. Dots (in the
| Possible cause | Action |
|
|
|
| Dirty static eliminator teeth. | Clean the static eliminator with a small brush or compressed air. |
|
|
|
| Poor contact between the | Clean the contacts, if they are dirty. If the problem remains after cleaning, or |
| static eliminator and the | if the contacts are damaged or deformed, replace them. |
| dc controller. |
|
|
|
|
| Deformed or deteriorated | Replace the transfer roller. |
| transfer roller. |
|
|
|
|
| Defective dc controller | Replace the dc controller assembly. |
| assembly. |
|
|
|
|
216 Troubleshooting |