Ordering parts and supplies, and getting support

Related documentation and software

To order documentation, drivers, updated HP printer software, and product and support information, see the information in chapter 2.

Support

Table 60. Technical support websites

HP Connect Online

http://www.connect-online.hp.com

(for HP partners)

HP Connect Online is an Internet site that is created exclusively for

 

our partners. You can easily find all the HP information that you

 

need for your daily business. And you can get it earlier than from

 

any other site.

 

 

HP Customer Care Online

http://www.hp.com

Software drivers, support

Select your country or region in the “select a country or region” field

documentation, and answers to

located at the top right corner of the page. Select the support block.

frequently asked questions

 

 

 

HP Technical Training

USA: http://www.partner.americas.hp.com

Classes and schedules

Canada: http://www.canada.hp.com

 

Asia Pacific countries/regions: http://partnercare.asiapac.hp.com

 

Latin America: http://www.conecta.latinamerica.hp.com

 

 

Ordering parts

All standard part numbers listed are stocked and can be ordered from HP’s Customer Services and Support Center.

Hewlett-Packard Co.

Hewlett-Packard Co.

Customer Services and Support Center

Customer Services and Support Center

8050 Foothills Blvd.

Wolf-Hirth Strasse 33

Roseville, CA 95678

D-7030

Parts Direct Ordering: (1) (800) 227-8164 (U.S. Only)

Boblingen, Germany

 

(49 7031) 14-2253

Ordering consumables

Consumables and accessories such as those listed in table 61 can be ordered from Hewlett- Packard through the HP Web sites listed above or through the following phone numbers:

U.S.: (1) (800) 538-8787

Canada: (1) (800) 387-3154

(Toronto) (516) 671-8383

United Kingdom: 0734-441212

￿Germany: 0130-3322

Contact your local HP Parts Coordinator for other phone numbers.

Note

Parts that have no item number or part number listed are not field replacement parts and cannot

 

be ordered.

 

8 Parts and diagrams 259

Q1860-90918

www.GovTechMedia.com

Page 261
Image 261
HP 5100LE manual Ordering parts and supplies, and getting support, Related documentation and software, Support