Table 32. Printer messages

Message

Explanation or recommended action

 

 

EIO n DISK

The disk accessory card takes a long time to initialize. The first parameter is the

INITIALIZING

accessory slot number for this disk accessory card.

 

 

EIO n DISK

The EIO disk is not working correctly.

NOT FUNCTIONAL

Remove the EIO disk from the slot indicated.

 

 

Reseat the EIO disk. If the message continues, install a new EIO disk.

 

 

EIO n

Wait for the message to disappear (approximately 5 minutes). If the printer EIO

INITIALIZING

card is operating correctly and communicating with the network, this message

alternates with

disappears after approximately one minute and no action is required.

If the EIO card is unable to communicate with the network, this message remains

DO NOT POWER OFF

for five minutes and then disappears. In this case the printer is not communicating

 

 

with the network (even though the message is no longer present). The problem

 

might be a bad EIO card, a bad cable or connection on the network, or a network

 

problem. Contact the network administrator.

 

 

EIO n DISK

The disk accessory card takes a moment to “spin up.” The first parameter is the

SPINNING UP

accessory slot number for this accessory card.

 

 

FLASH n

The flash DIMM can take a long time to initialize the first time that it is used.

INITIALIZING

 

alternates with

 

DO NOT POWER OFF

 

 

 

FLASH DEVICE

The flash DIMM had a critical failure and no longer can be used.

FAILURE

Remove the flash DIMM and replace it with a new one.

 

 

 

FLASH FILE

The requested operation could not be performed. You might have attempted an

OPERATION FAILED

illegal operation, such as trying to download a file to a non-existent directory.

 

 

FLASH FILE

Delete files from the flash DIMM or add another one. Download or delete files using

SYSTEM IS FULL

HP Jetdirect, and download or delete fonts. (See the software help for more

 

information.)

 

 

FLASH IS

The flash DIMM is protected, and no new files can be written to it.

WRITE PROTECTED

Disable the write protection through HP Jetdirect.

 

 

 

INPUT DEVICE

An input paper-handling device has a condition that needs attention before printing

CONDITION xx.yy

can resume.

 

For assistance, see the documentation that came with the paper-handling device.

 

 

INSTALL TONER

The toner cartridge has been removed and must be replaced for printing to

CARTRIDGE

continue.

 

 

INSTALL TRAY x

The printer is unable to print the current job, because the specified tray (x) is open

 

or not inserted correctly.

 

Reinsert the specified tray.

 

 

LOADING

Programs and fonts can be stored on the printer’s file system. At startup, these

PROGRAM <number>

entities are loaded into RAM. (These entities can take a long time to load into RAM

alternates with

depending on the size and number of entities being loaded.) The <number>

specifies a sequence number that indicates that the current program is being

DO NOT POWER OFF

loaded.

 

 

 

MANUALLY FEED

Load the requested print media into Tray 1.

[TYPE] [SIZE]

Press [GO] if the media you want is already loaded in Tray 1.

 

 

Press [-VALUE+]to scroll through the available types and sizes. Press [SELECT] to

 

accept an alternative type or size.

 

 

MEMORY FULL STORED

No memory is available in the printer. The current job might not print correctly and

DATA LOST

some resources (such as downloaded fonts or macros) might have been deleted.

 

You might want to add more memory to the printer (see page 107).

 

 

194 Troubleshooting

Q1860-90918

www.GovTechMedia.com

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HP 5100LE Initializing, Spinning UP, Do not Power OFF Flash Device, Flash File, Flash is, Input Device, Install Toner