Table 47. Loose toner or toner smear
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| Possible cause | Action |
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| Dirt in the printer. | 1. Print a few more pages to see if the problem corrects itself. |
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| 2. Clean the inside of the printer (see page 66) and use the printer’s cleaning |
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| page (see page 67). |
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| Dirty fuser rollers. Toner | Remove and inspect the fuser for excessive toner |
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| page through the printer (see page 67). Several pages might be required if | |
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| on a page to smear. | the fuser is very dirty. |
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| Toner cartridge is defective. | Perform a half |
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| cartridge if necessary. |
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| Media might be too smooth | Check the paper (or other print media) type and quality. |
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| or too rough. |
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| Wrong fuser setting for the | From the |
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| media type. | setting or choose another paper type from the printer driver. |
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| The static eliminator is dirty | Use a small brush or compressed air to clean the static eliminator. Replace |
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| or is not grounded, which | the assembly if it is damaged. |
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| allows a static charge to |
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| remain on the page. |
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| Fuser is defective. The print | Replace the fuser. |
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| will smear if the fuser is not |
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| heated sufficiently to bond |
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| the toner image to the |
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| paper. |
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| The dc controller is | If a new fuser does not resolve the problem, replace the dc controller. |
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| defective. The dc controller |
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| regulates fuser roller |
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| temperature. |
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Chapter 7 Troubleshooting 219 |