HP 5100LE manual Buffer Overflow, Parallel I/O, Transmission, Unexpected, Paper Size

Table 32. Printer messages

Message	Explanation or recommended action
22 EIO x	Too much data was sent to the EIO card in the specified slot (x). An improper
BUFFER OVERFLOW	communications protocol might be in use.
alternates with	Press [GO] to clear the message. (Data will be lost.)
PRESS GO TO	Check the host configuration. If the message persists, update the EIO firmware or
CONTINUE	replace the Jetdirect EIO card.
22 PARALLEL I/O	Too much data was sent to the parallel port.
BUFFER OVERFLOW	Check for a loose cable connection and be sure to use a high-quality cable. (Some
alternates with	non-HP parallel cables might be missing pin connections, or might otherwise not
PRESS GO TO	conform to the IEEE-1284 specification.)
CONTINUE	This error can occur if the driver you are using is not IEEE-1284 compliant. For
	best results, use an HP driver that came with the printer.
	Press [GO] to clear the error message. (Data will be lost.)
	If the message persists, change PARALLEL ADV COMMUNICATION to OFF and
	PARALLEL HIGHSPEED to NO in the I/O menu. Replace the formatter, if necessary.
40 EIO x BAD	The connection has been broken between the printer and the EIO card in the
TRANSMISSION	specified slot.
alternates with	Press [GO] to clear the error message and continue printing.
PRESS GO TO	If the message persists, replace the EIO card, and then replace the formatter, if
CONTINUE	necessary.
41.x	A temporary printing error occurred because of electrical noise or an unexpected
PRINTER ERROR	event.
alternates with	Press [GO]. The page that contains the error will automatically be reprinted.
PRESS GO TO	For regular 41.1, 41.4, and 41.9 errors, check for loose connections or other source
CONTINUE	of electrical noise (for example, grounding problems, input power). If the problem
	persists, replace the dc controller, and then replace the formatter, if necessary.
	For regular 41.2 errors (unexpected beam detect error), check the connections
	between the dc controller and the laser/scanner. If the problem persists, replace
	the laser/scanner, and then replace the dc controller, if necessary.
	For regular 41.3 errors, see 41.3 UNEXPECTED PAPER SIZE on page 197.
	For regular 41.5 errors (media feed error):
	1. Check for correct operation of PS402 (top-of-page sensor) and PS403
	(registration sensor) flags.
	2. Paper might be arriving too soon at the registration sensor (PS403). Check for
	correct operation of the feed roller clutch (CL406) and replace it, if necessary.
	3. Replace the dc controller, if necessary.
41.3 UNEXPECTED	The paper size of the media on which you are trying to print is not the same as the
PAPER SIZE	settings for the tray.
	Make sure that all trays are correctly adjusted for size. The size that appears on
	the front of the paper tray must match the size of media loaded in the tray. (The
	printer will continue trying to print the job until the size settings are correct.)
	If you are trying to print from Tray 1, make sure that the printer control panel setting
	for paper size is correctly configured (see page 48).
	After performing the actions above, press [GO]. The page that contains the error
	will automatically be reprinted. (Or, you might want to press [CANCEL JOB] to clear
	the job from the printer’s memory.)
	If the problem persists:
	1. Make sure that only a single piece of media is fed into the printer. If not, make
	sure that the tray settings are correct, that the media is loaded correctly, and that
	high-quality media is being used.
	2. If PS302 is defective, then the printer will post a 41.3 error to report narrower
	paper than expected. Replace PS302.

Q1860-90918 Chapter 7 Troubleshooting 197

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