HP 5100LE manual Printer Error, Cycle Power to

Table 32. Printer messages

	Message	Explanation or recommended action
	53.xy.zz	A problem exists in the printer’s memory. The DIMM that caused the error will not
	PRINTER ERROR	be used. Values of x, y, and zz are as follows:
		x = DIMM type		0— ROM
				1— RAM
		y = device location		0— internal memory (ROM or RAM)
				1 to 4— DIMM slots 1, 2, 3, or 4
		zz = error number		0— unsupported memory
				1— unrecognized memory
				2— unsupported memory size
				3— failed RAM test
				4— exceeded maximum RAM size
				5— exceeded maximum ROM size
				6— invalid DIMM speed
				7— DIMM reporting information incorrectly
				8— DIMM RAM parity error
				9— ROM needs to be mapped to an unsupported address
				10— DIMM address conflict
				11— PDC XROM out of bounds
				12— unable to make a temporary mapping
		1.	Turn the printer off, and then reseat the specified DIMM.
		2.	Try the DIMM in another slot.
		3.	Replace the DIMM that caused the error.
	55 PRINTER ERROR	An internal communication error occurred.
	alternates with	1.	Press [Go]. The page that contains the error will automatically be reprinted.
	PRESS GO TO	2.	Check the power at the site.
	CONTINUE	3.	Replace the formatter.
		4.	Replace the dc controller.
	56.x PRINTER ERROR	A temporary printing error occurred.
	alternates with	x = description		1— illegal input or bad accessory connection
	CYCLE POWER TO			2— illegal output
	CONTINUE	1.	Press [Go]. The page that contains the error will automatically be reprinted.
		2.	Turn the printer off, and then turn the printer back on.
		3.	Check the printer configuration.
		4.	Check the accessory connections.
	57.x PRINTER ERROR	A temporary printing error occurred.
		x = description		1— printer fan
		1.	Check the fan connector and make sure that the fan is not blocked.
		2.	Replace the fan.
	59.x PRINTER ERROR	A motor error occurred.
		x = description		0— motor error
				2— motor start-up error
				3— motor rotation error
		1.	Turn the printer off, and then turn the printer back on.
		2. Make sure that the fuser or toner cartridge does not hinder the movement of the
		gears in the drive train.
		3.	Check the main motor cable to make sure that it is seated correctly.
		4.	If the error persists, replace the motor, and then replace the dc controller, if
		necessary.
	62.x	A problem exists in the printer’s memory.
	PRINTER ERROR	x= location		0— internal memory
				1 to 4— DIMM slots 1, 2, 3, or 4
		Reseat or replace the specified DIMM.
Q1860-90918				Chapter 7 Troubleshooting 199

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