HP 5100LE manual Printer messages Message Explanation or recommended action

	Printer messages
	The following table explains messages that might appear on the printer control panel.
Note	If the message requesting that you load a tray persists, and you know that the tray is not empty,
	or if a message indicates that a previous print job is still in the printer’s memory, press [GO] to
	print the job or press [CANCEL JOB] to clear the job from the printer’s memory.
	Not all messages are described; some are self-explanatory.
	Some printer messages are affected by the auto-continue and clearable warning settings from
	the printer control panel configuration menu. If CLEARABLE WARNING=JOB is set on the control
	panel, warning messages appear on the control panel until the end of the job from which they
	were generated. If CLEARABLE WARNING=ON is set, warning messages appear on the control
	panel until [GO] is pressed. If an error occurs that prevents a print job from printing and AUTO
	CONTINUE=ON is set, the printer goes offline for 10 seconds before it returns online. If AUTO
	CONTINUE=OFF is set, the message appears until [GO] is pressed.

Table 32. Printer messages

	Message	Explanation or recommended action
	ACCESS DENIED	The printer control panel function you are trying to use has been locked to prevent
	MENUS LOCKED	unauthorized access.
		See the network administrator.
	BAD DUPLEXER	The duplexer is not connected correctly.
	CONNECTION	Reinstall the duplexer.
	CHECK INPUT DEVICE	The optional input tray cannot feed paper to the printer because a door or paper
	alternates with	guide is open, or the paper path is blocked.
		Check the doors, trays, and paper guides.
	PAPER PATH OPEN
	PLEASE CLOSE IT
	CHECKING PAPER	The engine has activated its rollers to check for possible paper jams.
	PATH
	CHOSEN LANGUAGE NOT	A print job requested a printer language that does not exist in the printer. The job
	AVAILABLE	will not print and will be cleared from memory.
		Print the job using a driver for a different printer language, or add the requested
		language to the printer, if it is available.
		Note: PostScript is not available for the HP LaserJet 5100Le printer.
		Press [GO] to continue.
	CLOSE TOP COVER	The top cover is open and must be closed in order for printing to continue.
	DISK DEVICE	The EIO disk had a critical failure and can no longer be used.
	FAILURE	Remove the EIO disk and replace it with a new one.
	DISK FILE	The requested operation could not be performed. You might have attempted an
	OPERATION FAILED	illegal operation, such as trying to download a file to a nonexistent directory.
	DISK FILE	Delete files from the EIO disk and then try again, or add a flash DIMM. Download
	SYSTEM IS FULL	or delete files from HP Jetdirect, and download or delete fonts. (See the printer
		software help for more information.)
	DISK IS	The EIO disk is protected, and no new files can be written to it.
	WRITE PROTECTED	Disable the write protection through HP Jetdirect.
	EIO n	The EIO network card is not working correctly.
	NOT FUNCTIONAL	Reseat the EIO accessory. If the message continues, replace it with a new EIO
		accessory.
Q1860-90918		Chapter 7 Troubleshooting 193

www.GovTechMedia.com