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HP 5100LE manual

Models: 5100LE

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Troubleshooting Specs Install Removing and replacing parts Parts list Reference diagrams Material Safety Data Sheet Sensors and signals Settings and defaults PCL Symbol

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HP 5100LE manual

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Contents

Hp LaserJet Service5100tn 5100dtn 5100Le Page Service Copyright Hewlett -Packard Company Contents Q1860-90918 Printer operationFunctional information Removing and replacing parts Troubleshooting Q1860-90918 Figures Tray 1 inner cover removal 2 of 2, front of printer Sheet feeder feed roller removal 178 275 Tables 251 Overview Printer descriptionPrinter features Printer featuresHP LaserJet 5100 printer Printer informationHP LaserJet 5100tn printer HP LaserJet 5100dtn printerQ1860A Q1861A Q1862A Q1863A Model and serial numbers IdentificationSite requirements Environmental and power requirementsSpace requirements 139.8 cm 55 62.5 cm 24.6 Printer weight without toner cartridge Environmental requirements Environmental specifications Operating StoragePaper specifications Supported types of paper Paper specifications, duplexer Dimensions WeightMedia issues Symptom Problem with paper Solution Guidelines for using paperPaper weight equivalence table Transparencies LabelsVellum EnvelopesEnvelopes that have adhesive strips or flaps Envelopes that have double side seamsEnvelope margins Envelope storageCard stock construction Card stock and heavy paperCard stock guidelines Laser safety statement Safety informationCanadian DOC regulations FCC regulationsLaser statement for Finland Luokan 1 laserlaite Material Safety Data SheetProtecting the environment Environmental product stewardshipThis HP LaserJet printer design reduces Printer design eliminatesService approach Warranty Service approachLimited warranty for the print cartridge Regulatory informationService and support Europe Worldwide service and support officesAsia-Pacific countries/regions Service approach Q1860-90918 Printer operation Control panel layout Using the control panelControl panel lights Interpreting control panel lightsControl panel keys Key Function Control panel keysSetting the display language Settings and defaultsSettings and defaults Setting or default ExplanationControl panel menus To change a control panel settingTo print a control panel menu map Private/stored jobs menu Private/stored jobs menuJobname COPIES=XInformation menu Explanation Information menuPaper-handling menu Paper-handling menu Item/default Values ExplanationROUGH=HIGH VELLUM=VELLUM TYPE=NORMAL Normallow High VellumPrint-quality menu Values Explanation Print-quality menuPrinting menu Values Explanation Printing menuERRORS=OFF PCL SymbolPCL Font Internal SOURCE=INTERNAL SoftConfiguration menu Values Explanation Configuration menuMaintenance OFF JAM RECOVERY= AutoTIMEOUT=OFF Hour Clearable JOBO menu Values Explanation MenuEIO menu for networked printers Values Explanation EIO menu HP LaserJet 5100tn and 5100dtn printersExplanation EIO menu for networked printers ValuesResets menu Explanation Resets menuService menu Service modeTo use service mode Value CountService Mode Maintenance page count, interval, and resetService Menu Serial numberDiagnostics Cold reset paper sizeClear event log Resetting the printer Testing the printerCold reset Clearing NvramPrinter I/O configuration System configurationMS-DOS system configuration Parallel MS-DOS commandsPrinter maintenance Inside, general Cleaning the printer and accessoriesUsing the printer cleaning Cleaning spilled tonerReset maintenance count Preventive maintenanceExpected life of components Expected life of components Part name Part numberFunctional information Functional information Q1860-90918 Paper-feed subsystem Printer subsystemsAc/dc power distribution Power supply systemOvercurrent overvoltage protection High-voltage power supply circuit High-voltage power distributionDc controller system Toner-cartridge detectionDc controller PCA Q1860-90918 Functional informationLaser and scanner drive Solenoids, sensors, clutches, and switchesPaper-motion monitoring and control Engine testMain-motor control MotorsResolution Enhancement technology PowerSaveFormatter system Input/output EconoModeNonvolatile random-access memory Read-only memory and random-access memory RAMPrinter memory Memory Enhancement technologyControl panel ProtectImage-formation system Image-formation systemToner cartridge Cleaning the drum Cleaning the drumPhotosensitive drum Primary charging roller Conditioning the drumWriting the image Writing the imageDeveloping the image Developing the imageTransferring the image Transferring the imageImage fusing/variable fusing temperature Fusing temperature control Variable fusing temperaturePaper path Paper feed systemPrinting from Tray Clutches and sensorsTray 2 Paper path Paper skew correction Sheet paper feeder Printing from the optional 500-sheet and 250-sheet Trays500-sheet paper feeder Paper jam Reversing/refeed system DuplexerDuplexer Reversing systemPaper jam in the duplexer Basic sequence of operation Period Timing Purpose Remark Basic sequence of operationFunctional information Q1860-90918 Q1860-90918 Functional information Functional information Q1860-90918 Removing and replacing parts Removing and replacing parts Q1860-90918 Memory upgrade User-installable accessoriesIf an optional duplexer is installed Checking memory installation Paper-handling accessories Installing EIO cards or mass-storage devicesReplacing printer parts Before you beginRemoving loose toner Required toolsParts removal order Rear door and rear output bin CoversRear door and rear output bin removal 2 Fuser removal rear view of printer FuserTop cover removal 1 Top coverTop cover removal 2 Control panel overlay removal Control panel overlay and control panelControl panel removal Toner cartridge door assembly Front cover removal Front cover and TrayFront cover pins removal Front cover pinsFace-down cover removal 1 Face-down coverSide covers removal Left and right side coversTray 1 inner cover removal 1 of 2, inner cover flag Tray 1 inner coverTray 1 inner cover removal 2 of 2, front of printer Corner covers removal Right and left corner coversInternal assemblies Explanation Internal assembliesTransfer-roller assembly removal 1 Transfer-roller assemblyTransfer-roller assembly removal 2 Reinstalling the transfer roller To reinstallPaper-handling PCA removal Paper-handling PCAAdjusting the top margin Top margin adjustmentLocation of VR401 on the paper-handling PCA Main gear assembly removal 1 of 2, left side Main gear assemblyMain gear assembly removal 2 Pickup gear assembly removal left side of printer Pickup gear assemblyTray 1 pickup solenoid removal Tray 1 pickup solenoidFan removal right side of printer FanFormatter assembly removal Formatter assemblyTray 1 roller removal Tray 1 rollerTray 1 separation pad removal 2 Tray 1 separation padTray 2 pickup roller removal bottom of the printer Tray 2 pickup rollerTray 2 separation pad removal 1 Tray 2 separation padPaper-feed roller assembly Page Dc controller assembly removal 1 of 3, rear view of printer Dc controller and power supplyDc controller assembly removal 2 of 3, long screws Paper-feed belt assembly removal 1 Paper-feed belt assemblyPaper-feed belt assembly removal 2 Tray 1 shaft removal 1 of 2, right side view of printer Tray 1 shaftTray 1 shaft removal 2 Tray 2 shaft removal left side view of printer Tray 2 shaftReinstallation of Tray 2 shaft Tray 1 lift plate removal Tray 1 lift platePaper guide removal Paper guideTop-of-page sensor removal bottom of printer Top-of-page sensorFace-down bin-full sensor lever removal Face-down bin-full sensor leverAccessory interface connector removal left side of printer Accessory interface connectorRegistration assembly removal 1 Registration assemblyRegistration assembly removal 2 Upper delivery assembly removal Upper delivery assemblyDelivery roller removal 1 Delivery rollerDelivery roller removal 2 Laser/scanner assembly removal top, inside view of printer Laser/scanner assemblyMain motor removal rear view Main motorToner cartridge guide removal shown from right side Toner cartridge guidesPower inlet assembly removal Power inlet assemblySeparation pad Optional 250-sheet feederPickup roller Optional 250-sheet feeder sensing flag removal 1 Sensing flagOptional 250-sheet feeder control PCA removal 1 Control PCAOptional 250-sheet feeder control PCA removal 3 Paper-size spring assembly Covers and base frame Optional 500-sheet feederSheet feeder removal 2 of 2, top view with covers removed Tray indicator assembly removal Tray indicator assemblyInstalling the left front corner cover Left front corner cover installationSheet feeder feed roller removal Sheet feeder feed rollerSheet feeder pickup roller removal 1 Sheet feeder pickup rollerSheet feeder PCAs Power connector removal Sheet feeder power connectorSeparation roller removal Sheet feeder separation rollerTroubleshooting Major steps for troubleshooting Troubleshooting processSee Printer Messages on 193 to Understand Correct Problem Troubleshooting process flowSee Image quality on 207 Compare pages To samples Preliminary operating checks Troubleshooting the printing systemPower on defect or blank display Problem Action Power onNo dc power Cause Action No ac power Cause ActionEngine test button location DisplayPrinting an engine test Event log Print the event log View the event log at the control panelInterpret the event log Printer messages Message Explanation or recommended action Printer messagesDo not Power OFF Flash Device Do not Power OFFInstall Toner InitializingMaintenance Memory SettingsResend Upgrade ChangedUnable to Printer ErrorStore JOB USE TypeParallel I/O Buffer OverflowTransmission UnexpectedFuser Error Cycle Power to Printer ErrorDevice Failure Cycle PowerCheck Cables 8x.yyyy ProblemAction General paper-path troubleshootingPress Item until Print Paper Path Test appears Paper-path testMenu map Information pagesConfiguration page see for category explanations ConfigurationConfiguration page categories Verify the installed optionsCheck the toner cartridge Image qualityImage quality checks Action EconoMode Image defects Correctly Defective toner cartridge Black lines in paper path direction Possible cause ActionPossible cause Action BlackCartridge BlankCharacter voids and dropouts HP LaserJet Printer Family Paper Specification GuideCurl Possible cause Action Creases Possible cause ActionDirt on back Possible cause Action Dark print Possible causeActionDots in the paper-path direction Distorted image Possible cause ActionFaded or light print Possible cause Action Improperly Gray background Possible cause ActionLoose toner or toner smear Skew Possible cause Action Repetitive defectsToner specks see also Dots on Possible cause Action Smudged lines either direction Possible cause ActionWhite lines in the paper-path direction Damage to the print drum Repetitive defect ruler Repetitive defect rulerHalf self-test functional check Image system troubleshootingDrum rotation functional check EIO troubleshooting Interface troubleshootingJetdirect configuration Communications checkJetdirect configuration Locations of components Reference diagramsPaper path clutches, solenoids, and motors Sheet paper feeder Sheet paper feeder Sheet paper feeder Sheet paper feeder Duplexer Troubleshooting Q1860-90918 Q1860-90918 Troubleshooting Paper path and components see , , and for accessories Sensors and signalsSensors, switches, clutches, and solenoids Name Printer sensors Duplexer sensors Printer switches Sheet feeder switches Motors, fans, and fuser heaters see on FM1 Connectors main unit Connectors duplexer and 250-sheet paper feeder Connectors 500-sheet paper feeder PCAs PCA PCA duplexer PCAs Name FunctionClutches and solenoids Clutches and solenoids duplexer Symbol Name of symbol Code OFF A4R Dc controller I/O 1 Dc controller inputs and outputsDc controller I/O 2 Dc controller I/O 3 Dc controller I/O 4 Troubleshooting Q1860-90918 Parts and diagrams Parts and diagrams Q1860-90918 Related documentation and software Ordering parts and supplies, and getting supportSupport Ordering partsAccessories and supplies Screws used in the printer Description Part number Common hardware and replacement cablesReplaceable cables Description Part Number Assembly locations 1 Diagrams and parts listsRegistration roller assembly Fuser Tray Tray 2 pickup roller Parts and diagrams Q1860-90918 Q1860-90918 Parts and diagrams Internal components 1 Q1860-90918 Parts and diagrams Internal components 2 Q1860-90918 Parts and diagrams See See Parts and diagrams Q1860-90918 Q1860-90918 Parts and diagrams Parts and diagrams Q1860-90918 Item number Part number Quantity Description Paper feed roller assemblyRG5-4916-000CN Registration roller assembly Q1860-90918 Parts and diagrams Parts and diagrams Q1860-90918 Q1860-90918 Parts and diagrams Parts and diagrams Q1860-90918 See figure Fuser Item number Part number Quantity Description Sheet feeder Item number Part number Quantity Description Parts and diagrams Q1860-90918 Sheet feeder 1 Item number Part number Quantity Description Sheet feeder 2 Sheet feeder 2 Item number Part number Quantity Description Parts and diagrams Q1860-90918 Duplexer Item number Part number Quantity Description Alphabetical parts list Description Part number Alphabetical parts listAlphabetical parts list Description Part number Cable, ribbon, paper-handling PCA to dc controller Alphabetical parts list Description Part number Numerical parts list Part number Description Numerical parts listNumerical parts list Part number Description Cable, ribbon, paper-handling PCA to dc controller Numerical parts list Part number Description Parts and diagrams Q1860-90918 Index Index See also removing EIO IPX/SPX MS-DOS Q1860-90918 Index Q1860-90918 Index TCP/IP See also testing Index Q1860-90918 Page Copyright 2002 Hewlett-Packard Company