HP 5100LE manual Guidelines for using paper, Media issues Symptom Problem with paper Solution

Guidelines for using paper

For best results, use conventional 75-g/m2(20-lb) paper. Make sure the paper is of good quality and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges.

Some paper causes print-quality problems, jamming, or damage to the printer.

For more specific information, see “Image defects” on page 209.

	Table 10. Media issues
		Symptom	Problem with paper	Solution
		Poor print quality or toner	Too moist, too rough, too	Try another kind of paper, between
		adhesion.	smooth, or embossed; faulty	100 and 250 Sheffield, and with 4%
		Problems with feeding.	paper lot.	to 6% moisture content.
		Dropouts, jamming, curl.	Stored improperly.	Store paper flat in its moisture-proof
				wrapping.
				Open the rear output bin.
		Increased gray background	Too heavy.	Use lighter paper.
		shading.		Open the rear output bin.
		Excessive curl.	Too moist, wrong grain direction,	Open the rear output bin.
		Problems with feeding.	or short-grain construction.	Use long-grain paper.
				Set FUSER MODE=LOW.
		Jamming, damage to the printer. Cutouts or perforations.		Do not use paper with cutouts or
				perforations.
		Problems with feeding.	Ragged edges.	Use higher quality paper.
Note		Do not use letterhead paper that is printed with low-temperature inks, such as those used in some
		types of thermography.

Do not use raised letterhead.

The printer uses heat and pressure to fuse toner to the paper. Make sure that any colored paper or preprinted forms use inks that are compatible with the printer’s temperature (200° C or 392° F for 0.1 second).

Q1860-90918 Chapter 1 Printer description 27

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