Problem | Possible cause | Remedy | |
E10 appears. | Tap turned off. | Turn on the tap. | |
indicator (END) | The filter in the threaded in- | Turn off the tap. Unscrew the | |
flashes 1x, at the same | |||
time an acoustic signal | let hose fitting is blocked. | hose, take out the filter and | |
clean it. | |||
sounds 1x. |
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(Problems with water | Water tap is furred with | Check the tap and have it re- | |
inflow) | lime scale or is faulty. | paired, if necessary. | |
| The transit packaging has | Removing the transit pack- | |
The washing machine | not been removed. | aging. | |
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vibrates when operating | The screw feet not correctly | Adjust the feet as described | |
or is not stable. | |||
in the installation and con- | |||
| adjusted. | ||
| nection instructions. | ||
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Washing has not been | Only a few large items of | Always load the drum as full | |
as possible. Mix large and | |||
spun. | washing in the drum. | ||
small items. | |||
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| Screw connection on the in- | Screw the inlet hose on | |
| let hose is leaking. | tightly. | |
| Drain hose is leaking. | Replace drain hose. | |
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Water is running out | Drain pump cover is not | Close the cover properly. | |
from under the washing | closed properly. | ||
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machine. | Washing was caught in the | Load washing carefully for | |
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| door. | the next wash. | |
| Emergency drain hose is | Close off emergency drain | |
| leaking. | hose properly. | |
Washing water is foam- |
| Follow the manufacturer's | |
ing excessively. At the | Probably too much deter- | ||
instructions exactly when | |||
end of the washing cy- | gent has been used. | ||
measuring out detergent. | |||
cle, the spin stops. |
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| Kink in drain hose. | Straighten the hose. | |
E20 appears. | Maximum pumping height | Please contact the Customer | |
of 1m exceeded. | Care Department. | ||
indicator (END) |
| Switch off the appliance. | |
flashes 2x, at the same |
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time an acoustic signal | Drain pump is blocked. | Disconnect the power plug. | |
sounds 2x. | Clean the drain pump. Re- | ||
(Problems with water |
| move foreign bodies from | |
outflow) |
| the pump housing. | |
| For sink spigot connections: | Clean the sink spigot. | |
| The sink spigot is blocked. | ||
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