Whirlpool WTW8200YW warranty Troubleshooting

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TROUBLESHOOTING

First try the solutions suggested here or visit our website at www.whirlpool.com/help

for assistance and to possibly avoid a service call.

If you experience

Possible Causes

 

 

Washer not performing as expected (cont.)

Solution

Load is tangling (cont.)

Wash action and/or spin speed too

Select a cycle with a slower wash action and slower spin speed.

 

fast for load.

Note that items will be wetter than when using a higher speed spin.

 

 

 

 

Not cleaning or

Wash load not completely

Washer senses load size and adds correct amount of water.

removing stains

covered in water.

This is normal and necessary for clothes to move.

 

 

 

 

 

Added more water to washer.

Do not add more water to washer. Adding water lifts the

 

 

garments off the washplate, resulting in less effective cleaning.

 

 

 

 

 

Washer not loaded as recommended.

Load garments in loose heaps evenly around the washplate.

 

 

Do not load garments directly over the center of the washplate.

 

 

 

 

 

 

 

Add only 1 or 2 additional garments after washer has started.

 

 

 

 

 

Not using HE detergent or using too

The suds from regular detergent can prevent washer from

 

much HE detergent.

operating correctly.

 

 

 

 

 

 

 

Use only HE detergent. Be sure to measure correctly.

 

 

 

 

 

 

 

Always measure detergent and follow detergent directions

 

 

based on load size and soil level.

 

 

 

 

 

Not using correct cycle for fabric type.

Use a higher soil level cycle option and warmer wash

 

 

temperature to improve cleaning.

 

 

 

 

 

 

 

If using Quick Wash cycle (on some models), wash only a

 

 

few items.

 

 

 

 

 

 

 

Use Whites or Heavy Duty cycle for tough cleaning.

 

 

 

 

 

 

See the “Cycle Guide” to match your load with the best cycle.

 

 

 

 

 

Not using dispensers.

Use dispensers to avoid chlorine bleach and fabric softener

 

 

staining.

 

 

 

 

 

 

 

Load dispensers before starting a cycle.

 

 

 

 

 

 

 

Avoid overfilling.

 

 

 

 

 

 

 

Do not add products directly onto load.

 

 

 

 

 

Not washing like colors together.

Wash like colors together and remove promptly after the cycle

 

 

is complete to avoid dye transfer.

Odors

Monthly maintenance not done as

Run the Clean Washer with affresh® cycle after every

 

recommended.

30 washes. See “Washer Care” in “Washer Maintenance.”

 

 

 

 

 

 

 

Unload washer as soon as cycle is complete.

 

 

 

 

 

 

Not using HE detergent or using too

Use only HE detergent. Be sure to measure correctly.

 

much HE detergent.

 

 

 

 

Always follow the detergent directions.

 

 

 

 

 

 

 

 

 

See “Washer Care” section.

Fabric Damage

Sharp items were in pockets during

Empty pockets, zip zippers, and snap or hook fasteners before

 

wash cycle.

washing to avoid snags and tears.

 

 

 

 

 

 

Strings and straps could have tangled.

Tie all strings and straps before starting wash load.

 

 

 

 

 

 

Items may have been damaged before

Mend rips and broken threads in seams before washing.

 

 

washing.

 

 

 

 

 

 

 

 

 

Fabric damage can occur if the load is

Load garments in loose heaps evenly around washplate.

 

tightly packed.

Do not load garments directly over the center of the washplate.

 

 

 

 

 

 

 

Load items should move freely during wash to avoid damage.

 

 

 

 

 

 

 

Use cycle designed for the fabrics being washed.

 

 

 

 

 

 

Add only 1 or 2 additional garments after washer has started.

 

 

 

 

 

 

Garment care instructions may not

Always read and follow garment manufacturer’s care label

 

have been followed.

instructions. See the “Cycle Guide” to match your load with

 

 

the best cycle.

 

 

 

 

 

16

Image 16 Contents
Table of Contents Washer Safety Cleaning with Less Water Automatic Load Size Sensing WHAT’S NEW Under the LID?Control Panel and Features Power ButtonLiquid chlorine bleach dispenser High Efficiency HE detergent dispenserLiquid fabric softener dispenser Items to wash Cycle Wash Spin Soil Available Cycle Details Cycle GuideOptions High speed. Spin speed is adjustable CoolLoad laundry into washer Using Your WasherHelpful Tips Press Power to turn on washer Add HE detergent to dispenserAdd liquid chlorine bleach to dispenser Add liquid fabric softener to dispenserSelect cycle Select cycle modifiers, if desiredSelect cycle options Press START/PAUSE to begin wash cycleWasher Maintenance Cleaning Your Top Loading WasherTo winterize washer To use washer again Troubleshooting If you experience Possible Causes Solution Vibration or Off-Balance Water LeaksTroubleshooting If you experience Possible causes Troubleshooting Error Code Appears in Display Whirlpool Corporation Laundry Warranty Sécurité DE LA Laveuse Quoi DE Neuf Sous LE COUVERCLE? Choix du détergent appropriéTableau DE Commande ET Caractéristiques Power Button Bouton de mise sous tensionCycle Signal Button Bouton de signal de programme ECO Monitor Éco-MoniteurWash Temp Température de lavage Spin Speed Vitesse d’essorageDistributeur d’assouplissant de tissu liquide Guide DE Programmes ’essorage Disponibles SaletéDe lavage Options disponiblesCouleurs Rinse/Drain Trier et préparer le linge Utilisation DE LA LaveuseConseils utiles Verser le détergent HE Dans le distributeur Sélectionner les réglages de programme, si désiré Le programme de lavage MARCHE/PAUSE pour démarrerDéverrouiller le couvercle pour ajouter les vêtements Entretien DE LA Laveuse Nettoyage de la laveuse à chargement par le dessusHivérisation de la laveuse Remise en marche de la laveuseDépannage Vibrations ou déséquilibreFuites d’eau La laveuse ne fonctionne pas comme prévuLa laveuse ne fonctionne pas comme prévu suite EN MARCHE/PAUSESolution Si les phénomènesSaleté de la charge Utiliser plus que la quantité recommandée par le fabricant Un code d’erreur apparaît sur l’afficheur Garantie DES Appareils DE Buanderie DE Whirlpool Corporation U.S.A U.S.A. and Canada