Error messages
Display | Fault | Measure |
E:16 | Door not closed properly. | Check to be sure no laundry is caught in the washer |
|
| door. Close the door securely. |
E:17 | Water tap not turned on. | Turn on water tap. |
| Water supply hose kinked or | Eliminate the cause, replace the hose if damage. |
| pinched closed. |
|
Strainer in water supply hose clogged.
Water pressure too low.
Clean the water inlet strainer.
~Cleaning the water inlet strainers; Page 26 Eliminate the cause.
E:18 | Too much detergent used or non- | Use less detergent for future loads. Only use HE deter- |
| HE detergent used. | gents. |
|
| ~ Your washing machine is intended for; Page 5 |
|
|
|
| Pump is blocked (obstructed). | Clean the washer drain hose and/or the drain pipe. |
|
| May need to perform pump maintenance to clear |
|
| blockage. |
|
| ~ Cleaning the drain pump; Page 27 |
|
|
|
Other displays |
| Turn off machine, wait 5 seconds and turn on again. If |
|
| the display shows again, call customer service. |
NOTICE: Error messages should be listed here. Include those that the customer can benefit by seeing and understanding what the code means. Some error codes can only inform the customer to call Customer Service.
Customer service
Contact our Customer Service Department if your appliance needs repair. Our central Customer Service will be happy to supply you with details on a center close to you.
When you contact our Customer Service, please have the
Questions? Please contact us. We look forward to hearing from you!
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