Bosch Appliances WAP24201UC manual Important information, Customer service, Purchase information

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Important information

Purchase information

Please take a moment to record the following basic information about your new Bosch washer.

This information will be helpful in the event you need to contact Customer Service or would like to order accessories or replacement parts.

(1U

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The E-Nr.(model number) and the FD (serial) number are found on the rating plate label.

see illustration

The model number includes the slash and a two digit number (eg: "/27"). Please be sure to include the final 2 digit number when filling in your model number. This helps make sure any parts you may need are correctly matched to your specific machine.

Date of Purchase:___/___/_____

Where Purchased:___________________________

E-Nr. :_________/____ (ex: WFVC5330US/27)

FD :_______-_______ (ex: FD 9005 90001)

Customer service

Your washer does not require any special care other than the maintenance and care mentioned in this manual. If you have a problem with your washer, please consult

~Troubleshooting; Page 29

This may save you money. If a technician comes out to advise you of information that is in the Troubleshooting table you may be charged, even if your washer is still under warranty.

If service becomes necessary, contact your dealer or installer or an authorized service center. Do not attempt to repair the appliance yourself. Any work performed by unauthorized personnel may void the warranty.

If you are having a problem with your washing machine and are not pleased with the service you have received, please follow these steps:

1.Contact your installer or the Authorized Service Contractor in your area and explain to them why you are not satisfied. This will usually correct the problem.

2.If after working with your installer or service technician the problem still has not been resolved to your satisfaction, please let us know either by writing to us at:

BSH Home Appliances 1901 Mainstreet, Suite 600 Irvine, CA 92614

or calling us at: 1-800-944-2904

When writing or calling please have the following information available:

E-Nr. (model number, example: WTVC3300UC/27)

FD (serial) number

Date of Original Purchase (receipt required)

Date Problem Occurred

Explanation of Problem

If writing, please also include a daytime telephone number and a copy of the sales invoice.

When calling Customer Service, please be ready to provide the model number E-Nr.and FD (serial) number. This information will help provide the best support for your washer.

Additional information is available at our website.

www.bosch-home.com/us

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Contents Washer Welcome to Your New Washer Table of contents Customer service ~ TroubleshootingImportant information Purchase informationImportance and meaning of symbols Your washing machine is intended forImportant Safety Instructions ~ Electrical connectionStandard features and helpful information Special featuresIntroduction to your new washer Dimensions and clearances required Length of power cord and water supply hosesInstallation types Appliance dimensionsVent spacing actual not minimum dimensions Minimum opening dimensionsClearance requirements Minimum Ventilation area MinimumInstallation instructions Tools neededIntroduction Waste disposalSet up on a pedestal with drawer Installation checklistImportance of installing on a solid, level Parts provided with your washerRemove the transport bolts Water connectionsDamage to the Appliance Water supply hose connectionsHeight of drain point Water drain hose connectionTypes of drainage hookups Standpipe Leveling the washer Electrical connectionTransporting the washer Temp. selection, Spin Speed, Delay-Start Getting to know your applianceDisplay field Control panelLaundry Sorting the LaundryIdentifying and treating stains Preparing the laundryLaundry detergents and additives Adding the correct amount of HE detergentCycle selection table Dyeing/bleaching StarchingSoaking Default cycle settings Additional program settingsOperating Instructions ~ Standard features and helpful information Filling the detergent and additives compartmentsRecommended Load Size FillingPausing/Continuing the cycle Cancel cycleRemoving laundry/switching the appliance off Starting the cycleSignal Activate adjustment mode for the signal volumeSetting volume for button signals depending on the model Setting volume for indicator signalsCleaning and maintenance Cleaning the drain pump Clean the strainers at the water tap end of the hoseClean the strainers at the washer end of the hose Risk of ScaldingPage Troubleshooting Troubleshooting~ Cleaning the drain pump Emergency door lock releaseProblem Possible causes Solutions Determing the Problem~ Emergency door lock release ~ Remove the transport bolts Customer service Error messagesDisplay MeasureStatement of Limited Product Warranty Bosch Clothes WasherScope of Warranty Page 9000826642