LG Electronics DLE2511W, D5932W Before YOU Call for Service, Problem Possible Causes What To Do

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BEFORE YOU CALL FOR SERVICE

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

 

Problem

 

 

 

Possible Causes

What To Do

 

 

 

 

 

 

 

 

 

 

Dryer doesn’t start

 

 

Dryer is unplugged

• Make sure the dryer plug is pushed completely into the

 

 

 

 

 

 

 

outlet.

 

 

 

 

 

 

Fuse is blown/circuit breaker is

• Check the house fuse/circuit breaker box and replace

 

 

 

 

 

 

tripped

 

 

 

 

 

 

fuse or reset breaker. NOTE: Most electric dryers use

 

 

 

 

 

 

 

 

 

 

 

 

 

 

two fuses/breakers.

 

 

Dryer dosen’t heat

 

 

Fuse is blown/circuit breaker is

• Check the house fuse/circuit breaker box and replace

 

 

 

 

 

tripped, the dryer may tumble but not

 

 

 

 

fuse or reset breaker.

 

 

 

 

 

 

heat

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Gas service is off

• Make sure gas shutoff at dryer and main shutoff are

 

 

 

 

 

 

 

fully open.

 

 

 

 

 

 

 

 

 

 

D r y e r s h a k e s o r

m a k e s

 

 

Some shaking/noise is normal. Dryer

• Move dryer to an even floor space, or adjust leveling

 

 

noise

 

 

 

may be sitting unevenly

legs as necessary until even.

 

 

Greasy spots on clothes

 

 

Improper use of fabric softener

• Follow directions on fabric softener package.

 

 

 

 

 

 

 

 

 

 

 

 

 

Drying dirty items with clean ones

• Dirty items can stain clean items and the dryer.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Sometimes stains which cannot be seen when the

 

 

 

 

 

 

Clothes were not completely clean

clothes are wet appear after drying. Use proper

 

 

 

 

 

 

 

washing procedures before drying.

 

 

 

 

 

 

 

 

 

 

Lint on clothes

 

 

 

Lint filter is full

• Clean lint screen before each load.

 

 

 

 

 

 

 

 

 

 

 

 

 

Improper sorting

• Sort lint producers (like chenille) from lint collectors

 

 

 

 

 

 

 

 

 

 

 

 

 

(like corduroy).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Static electricity can attract lint

• See suggestions in this section under STATIC.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Overloading

• Separate large loads into smaller ones.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Paper, tissue, etc. left in pockets

• Empty all pockets before laundering clothes.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

No fabric softener was used

• Try a fabric softener.

 

 

 

 

 

 

 

 

 

 

Static occurs

 

 

 

 

• Try a fabric softener.

 

 

 

 

 

Overdrying

 

 

 

 

 

 

 

 

• Adjust controls for less drying.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Synthetics, permanent press, and

• Try a fabric softener.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

blends can cause static

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Type of heat

• Automatic drying times will vary according to the type

 

 

 

 

 

 

 

 

 

 

 

 

 

 

of heat used (electric, natural, or LP gas), size of load,

 

 

 

 

 

 

 

types of fabrics, wetness of clothes and condition of

 

 

I n c o n s i s t e n t

d r y i n g

 

 

 

exhaust ducts.

 

 

times

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Safety Instructions Installation Instructions Operating Instruction Troubleshooting Tips Customer Service

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Contents Electric and Gas Dryer Before Using Your NEW Dryer Table of ContentsWhat to do if YOU Smell GAS Important Safety Instructions Important Safety InstructionsRequirements LG Dryer WarrantyInstallation clearances Installation InstructionsMinimum installation spacing for a recessed InstallationFailure to exhaust dryer properly will void warranty Installing the DryerPosition and Level the Dryer Connect Dryer Exhaust SystemRequirements Connect Gas Supply Pipe Gas Dryer onlyHeat Source Check Door Reversal Procedure Manufactured Mobile Home Installation Grounding Instructions Electrical Requirements Electrical DryerWire connection Direct wire Wire connection Power supply cord12.7cm Wire connection Direct wire Electrical Requirements GAS Dryer Grounding Instructions Supply line requirements GAS RequirementsExhaust System Exhaust RequirementsExhaust System Materials Maximum length of 4 10.2 cm diameter flexible metal duct Maximum length of 4 10.2 cm diameter rigid metal ductDryer Airflow Exhaust System MaintenanceCleaning the Lint Screen User MaintenanceFeatures and Benefits Fire Hazard No washer can completely remove oil Starting Your DryerTo use a Sensor Dry Cycle Pausing or RestartingTo use a Manual Dry Cycle Stopping Your DryerCycle Descriptions Options ModifiersTo recall your stored Custom Program To use the Rack DRYTo store a Custom Program Problem Possible Causes What To Do Before YOU Call for ServiceService Telephone Numbers LG Dryer Limited Warranty USA