5.The failure rate is high.
Lower the “write speed” and try again. Please refer to “Tutorial III – Select the Duplication Speed.”
Quality of blank disc may be poor.
Quality of your master disc may be poor.
6.Do I need to upgrade my duplicator’s firmware?
Unless your system is getting unstable, we strongly suggest not upgrading your duplicator’s firmware. Please contact our Tech Support if your system is getting unstable.
7.Cannot
Contact our Tech Support.
8.Can I load data directly from my computer to my duplicator’s Hard Drive?
No, your duplicator’s Hard Drive has a unique file system that computers will not recognize. Thus, you can’t perform any read/write operations to the Hard Drive from your computer.
9.Why some writers won’t copy?
If those writers are connected with USB 2.0/Firewire IEEE 1394 connections, please make sure the USB 2.0/Firewire connections is off and restart your duplicator.
Reset back to default. ( Troubleshoot #11 )
Contact our tech support.
10.How do I reset my duplicator back to default?
I)Use UP or DOWN arrow button to navigate to the following screen.
DUPLICATOR 1.00
13. Utility
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