WatchGuard Technologies Firebox X manual LiveSecurity Service Self Help Tools, New from WatchGuard

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LiveSecurity Service Self Help Tools

New from WatchGuard

When WatchGuard releases a new product, we first tell you — our customers. You can learn more about new features and services, product upgrades, hardware releases, and customer promotions.

Activating the LiveSecurity Service

You can activate the LiveSecurity® Service through the Quick Setup Wizard on the CD-ROM. Or, you can activate it through the activation section of the LiveSecurity Web pages. There is information about the Quick Setup Wizard in the QuickStart Guide and in the “Getting Started” chapter of this book.

Note

To activate the LiveSecurity Service, you must enable JavaScript on your browser.

To activate the LiveSecurity Service through the Web:

1Make sure that you have the LiveSecurity license key and the Firebox serial number. These are necessary during the LiveSecurity activation procedure.

-You can find the Firebox serial number in two locations. First, on a small silver label on the outer side of the Firebox package. Second, on a label on the rear side of the Firebox, below the Universal Product Code (UPC) symbol.

-The license key number is on the WatchGuard LiveSecurity License Key certificate. Make sure that you type it the same as it is shown on the key. Include the hyphens.

2Using your Web browser, go to: www.watchguard.com/account/register.asp

The Account page appears.

3Complete the LiveSecurity Activation page. Use the TAB key or the mouse to move through the fields on the page.

You must complete all the fields to activate correctly. This information helps WatchGuard to send you the information and software updates that are applicable to your products.

4Make sure that your e-mail address is correct. After you complete the procedure, you get an e- mail message that tells you that you activated the LiveSecurity Service satisfactorily. All your LiveSecurity e-mail will come to this address.

5Click Register.

LiveSecurity Service Self Help Tools

Online Self Help Tools enable you to get the best performance from your WatchGuard® products.

Note

You must activate the LiveSecurity® Service before you can access online resources.

Basic FAQs

The Basic FAQs (frequently asked questions) give general information about the Firebox® and the WatchGuard System Manager software. They are written for the customer who is new to network security and to WatchGuard products.

User Guide

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Contents WatchGuardSystem Manager User Guide Address Contents Copy the online help system to more computers Setting Up Logging and NotificationImporting Certificates Microsoft Internet Explorer 5.5 LogViewer SettingsApache Software License, Version 2.0, January Log Server Getting StartedAbout WatchGuard System Manager WatchGuard Management ServerAbout Hardware and Appliance Software Installing WatchGuard System ManagerNetwork addresses License KeysOptional interfaces 1Network IP Addresses Without the FireboxExternal interface Trusted interfaceStrong Software encryption levelsBase Uses 40-bit encryptionPutting the Firebox into operation on your network Setting Up Your Management ServerAdmin password Master passwordInstallation Topics After Your InstallationRouted configuration WFS appliance software configuration modesDrop-in configuration Dynamic IP support on the external interface Adding secondary networks to your configurationTo add a secondary networks, do one of these procedures Use the Quick Setup Wizard during installationAbout slash notation Entering IP addressesInstalling the Firebox cables Installation Topics Easy software updates Service and SupportLiveSecurity Service Solutions Threat responses, alerts, and expert adviceLiveSecurity Service Broadcasts New from WatchGuard LiveSecurity Service Self Help ToolsBasic FAQs Online Training Advanced FAQsKnown Issues Interactive Support ForumOnline Help Using the WatchGuard Users ForumWatchGuard Users Forum WatchGuard Users GroupSoftware requirements Product DocumentationTechnical Support Copy the online help system to more computersHours Web Site Service TimeWe try to supply a solution in a maximum time of four hours Type of ServiceTraining and Certification From the Windows Desktop Monitoring Your NetworkStarting WatchGuard System Manager About the WatchGuard System Manager WindowLog Connecting to a FireboxDisconnecting from a Firebox DeviceSeeing Information about Devices Connecting to a ServerType the password for the Management Server Disconnecting from a ServerBranch Office VPN Tunnels Firebox StatusCertificates No exclamation point Seeing Information on Log ServersMobile user VPN tunnels Pptp user VPN tunnelsMonitoring VPNs Firebox Manager About the WatchGuard ToolbarStarting Security Applications Policy ManagerHistorical Reports Quick Setup WizardHostWatch Log ViewerLog Server collects logs from each WatchGuard Firebox Setting Up Logging and NotificationSetting Up the Log Server Configuration Guide for your version of appliance software WatchGuard Log Server Configuration dialog box appearsType the new log encryption key two times Click OK Setting Global Logging and Notification PreferencesClick Save Changes or Close Click Save Changes Setting Global Logging and Notification Preferences Traffic log messages Traffic Alarm Event DiagnosticReviewing and Working with Log Files Types of Log MessagesStarting LogViewer Alarm log messagesDiagnostic log messages Log File Names and LocationsBrowse to find the log file and click Open LogViewer Settings Click to set the format of the logs to the default colors Changing LogViewer settings with WFS appliance softwareSelect Edit Find Using LogViewerPaste the data into any text editor Click Browse to find the files to put together Click Merge Click File Merge log filesUsing LogViewer Using LogViewer Creating and Editing Reports Generating Reports of Network ActivitySelect the filter From Historical Reports, click AddType the report name Change the report definition Specifying a Report Time IntervalType the Firebox IP address or host name. Click Add Specifying Report Sections Type the number of items to put in the table Setting Report PropertiesTo consolidate report sections Exporting Reports Complete the Filter tabs Using Report FiltersChange the filter properties When finished, click OKRunning Reports Report Sections and Consolidated SectionsReport Sections and Consolidated Sections Session Summary Proxied Traffic Consolidated sections Report Sections and Consolidated Sections PKI in a WatchGuard VPN Managing Certificates Certificate AuthorityPublic Key Cryptography and Digital Certificates Certificate Authority CA Certificate Managing the Certificate AuthorityFrom the menu, select the correct Find and Manage Certificates Management Server CA CertificateGenerate a New Certificate GWvpn gateway nameDestroy RevokeReinstate Puts back a certificate that was revoked beforeImporting Certificates Managing the Firebox X Edge Firebox SohoNetscape Netscape CommunicatorSystem Status Troubleshooting ideasAdministration Managing the Firebox X Edge or Soho DeviceLogging Removing CertificatesSystem security and remote management FirewallSelect File Soho Management Clean up on PC Removing Certificates WatchGuard Firebox Software End-User License Agreement Appendix a Copyright and LicensingWatchGuard System Manager Copyright and Trademarks OpenSSL License LicensesOriginal SSLeay License Apache Software License, Version 2.0, January Licenses Pcre License GNU Lesser General Public License Licenses Licenses Licenses GNU General Public License Licenses Licenses Licenses Sleepycat License Licenses General File Locations Appendix B WatchGuard File LocationsQuick Setup Wizard Default File LocationsPolicy Manager for Fireware Appliance Software Firebox System Manager for Fireware Appliance SoftwareHostWatch for Fireware Appliance Software Policy Manager for WFS Appliance Software WatchGuard System ManagerLogViewer Firebox System Manager for WFS Appliance SoftwareHostWatch for WFS Appliance Software Flash Disk Management for WFS Appliance SoftwareLog Server User Interface Management ServerWebBlocker Server Historical Reports Log Server for Fireware Appliance SoftwareLog Server for WFS Appliance Software Management Server User Interface Management Server Setup WizardLog Merge WatchGuard Certificate Authority Default File Locations Index Muvpn Wctp 100
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