WatchGuard Technologies Firebox X WatchGuard Users Forum, WatchGuard Users Group, Online Help

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WatchGuard Users Forum

WatchGuard Users Forum

The WatchGuard® Users Forum is an online group. It lets the users of WatchGuard products interchange ideas, questions, and information about the product, for example:

•Configuration

•Connecting WatchGuard products and those of other companies

•Network policies

This forum has different categories that you can use to look for information. The WatchGuard Technical Support team controls the forum during regular work hours. Do not use the forum to tell the WatchGuard Technical Support team about problems you have with your Firebox®. You must use the Web interface or the telephone to tell WatchGuard Technical Support directly.

Using the WatchGuard Users Forum

To use the WatchGuard Users Forum you must first create an account:

1Browse to: www.watchguard.com. Click Support. Log in to the LiveSecurity Service.

2Below Self Help Tools, click Interactive Support Forum.

3Click Create a User Forum account.

4Type your information in the page. Click Create.

You must select a user name and password. They must be different from the user name and password for your LiveSecurity Service.

WatchGuard Users Group

The WatchGuard® Users Group is an e-mail discussion list. It lets the users of WatchGuard products send and receive messages from other users. Because WatchGuard does not control the group, you cannot use the group to tell the WatchGuard Technical Support team about problems you have with your Firebox®. You must use the Web interface or the telephone to tell WatchGuard Technical Support directly. To learn more about the WatchGuard Users Group, browse to:

lists.watchguard.com/mailman/listinfo/wg-users

Online Help

WatchGuard® Online Help is a Web system that can operate on most computer operating systems. We release each version of our software products with a full online help system. You can find these online help systems at:

www.watchguard.com/help

A static version of the online help system is installed automatically with the WatchGuard System Manager software. You can find it in a subdirectory of the installation folder with the name Help. The live version of the online help on the Web site includes corrections to all errors found since we released the software.

Starting WatchGuard Online Help

There are two methods to start the online help system:

•From the WatchGuard System Manager software, press F1. Your browser opens and an Online Help page appears. The page has information about the feature you are using.

User Guide

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Contents WatchGuardSystem Manager User Guide Address Contents Copy the online help system to more computers Setting Up Logging and NotificationImporting Certificates Microsoft Internet Explorer 5.5 LogViewer SettingsApache Software License, Version 2.0, January About WatchGuard System Manager Getting StartedWatchGuard Management Server Log ServerAbout Hardware and Appliance Software Installing WatchGuard System ManagerNetwork addresses License KeysExternal interface 1Network IP Addresses Without the FireboxTrusted interface Optional interfacesBase Software encryption levelsUses 40-bit encryption StrongPutting the Firebox into operation on your network Setting Up Your Management ServerAdmin password Master passwordInstallation Topics After Your InstallationRouted configuration WFS appliance software configuration modesDrop-in configuration To add a secondary networks, do one of these procedures Adding secondary networks to your configurationUse the Quick Setup Wizard during installation Dynamic IP support on the external interfaceAbout slash notation Entering IP addressesInstalling the Firebox cables Installation Topics LiveSecurity Service Solutions Service and SupportThreat responses, alerts, and expert advice Easy software updatesLiveSecurity Service Broadcasts Basic FAQs LiveSecurity Service Self Help ToolsNew from WatchGuard Known Issues Advanced FAQsInteractive Support Forum Online TrainingWatchGuard Users Forum Using the WatchGuard Users ForumWatchGuard Users Group Online HelpTechnical Support Product DocumentationCopy the online help system to more computers Software requirementsWe try to supply a solution in a maximum time of four hours Web Site Service TimeType of Service HoursTraining and Certification Starting WatchGuard System Manager Monitoring Your NetworkAbout the WatchGuard System Manager Window From the Windows DesktopDisconnecting from a Firebox Connecting to a FireboxDevice LogType the password for the Management Server Connecting to a ServerDisconnecting from a Server Seeing Information about DevicesCertificates Firebox StatusBranch Office VPN Tunnels Mobile user VPN tunnels Seeing Information on Log ServersPptp user VPN tunnels No exclamation pointMonitoring VPNs Starting Security Applications About the WatchGuard ToolbarPolicy Manager Firebox ManagerHostWatch Quick Setup WizardLog Viewer Historical ReportsSetting Up the Log Server Setting Up Logging and NotificationLog Server collects logs from each WatchGuard Firebox Configuration Guide for your version of appliance software WatchGuard Log Server Configuration dialog box appearsType the new log encryption key two times Click OK Setting Global Logging and Notification PreferencesClick Save Changes or Close Click Save Changes Setting Global Logging and Notification Preferences Reviewing and Working with Log Files Traffic Alarm Event DiagnosticTypes of Log Messages Traffic log messagesDiagnostic log messages Alarm log messagesLog File Names and Locations Starting LogViewerBrowse to find the log file and click Open LogViewer Settings Click to set the format of the logs to the default colors Changing LogViewer settings with WFS appliance softwareSelect Edit Find Using LogViewerPaste the data into any text editor Click Browse to find the files to put together Click Merge Click File Merge log filesUsing LogViewer Using LogViewer Creating and Editing Reports Generating Reports of Network ActivityType the report name From Historical Reports, click AddSelect the filter Type the Firebox IP address or host name. Click Add Specifying a Report Time IntervalChange the report definition Specifying Report Sections To consolidate report sections Setting Report PropertiesType the number of items to put in the table Exporting Reports Complete the Filter tabs Using Report FiltersRunning Reports When finished, click OKReport Sections and Consolidated Sections Change the filter propertiesReport Sections and Consolidated Sections Session Summary Proxied Traffic Consolidated sections Report Sections and Consolidated Sections Public Key Cryptography and Digital Certificates Managing Certificates Certificate AuthorityPKI in a WatchGuard VPN From the menu, select the correct Managing the Certificate AuthorityCertificate Authority CA Certificate Generate a New Certificate Management Server CA CertificateGWvpn gateway name Find and Manage CertificatesReinstate RevokePuts back a certificate that was revoked before DestroyImporting Certificates Managing the Firebox X Edge Firebox SohoNetscape Netscape CommunicatorAdministration Troubleshooting ideasManaging the Firebox X Edge or Soho Device System StatusSystem security and remote management Removing CertificatesFirewall LoggingSelect File Soho Management Clean up on PC Removing Certificates WatchGuard Firebox Software End-User License Agreement Appendix a Copyright and LicensingWatchGuard System Manager Copyright and Trademarks OpenSSL License LicensesOriginal SSLeay License Apache Software License, Version 2.0, January Licenses Pcre License GNU Lesser General Public License Licenses Licenses Licenses GNU General Public License Licenses Licenses Licenses Sleepycat License Licenses General File Locations Appendix B WatchGuard File LocationsQuick Setup Wizard Default File LocationsHostWatch for Fireware Appliance Software Firebox System Manager for Fireware Appliance SoftwarePolicy Manager for Fireware Appliance Software Policy Manager for WFS Appliance Software WatchGuard System ManagerHostWatch for WFS Appliance Software Firebox System Manager for WFS Appliance SoftwareFlash Disk Management for WFS Appliance Software LogViewerWebBlocker Server Management ServerLog Server User Interface Log Server for WFS Appliance Software Log Server for Fireware Appliance SoftwareHistorical Reports Log Merge Management Server Setup WizardManagement Server User Interface WatchGuard Certificate Authority Default File Locations Index Muvpn Wctp 100
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