Pioneer Troubleshooting No Sound Issues in VSX-9300 Stereo Systems

Page 89

Additional information

12

No sound

Symptom

Cause

Remedy

No sound is output when an

• Improper connections.

• Make sure you have properly connected the component

input source is selected.

 

to the corresponding input on the back of the receiver

 

 

(see Connecting your equipment on page 15).

Sound is muted or the volume is turned down.

• Press MUTE or adjust the volume accordingly.

• Speakers are turned off or selected

• Press SPEAKERS to select the proper speaker set (see

improperly with the SPEAKERS switch.

Switching the speaker system on page 67).

 

 

• The input signal type is incorrect.

• Press SIGNAL SELECT to select the proper input signal

 

(see Selecting the input signal type on page 42).

The multichannel analog inputs are selected.

Press MULTI CH INPUT again (see Using the multichannel analog inputs on page 41).

No sound output from the front

• The front speakers aren’t connected

• See Installing your speaker system on page 28 to

speakers.

properly.

connect them properly.

No sound from the surround or center speakers.

• Speaker settings are incorrect. (for

• Check you speaker settings in Speaker Setting on

example, they have been set to NO).

page 51.

 

 

• The surround and/or center levels are

• Check the levels in Channel Level on page 52.

turned down.

 

 

• The surround and/or center speakers aren’t

• Check Installing your speaker system on page 28 to

 

connected properly.

make sure the speakers are connected correctly.

 

 

 

 

• The STEREO listening mode has been

• Choose a surround listening mode (see Listening in

 

selected.

surround sound on page 37).

 

 

 

No sound from surround back

• Surround back speakers are set to NO.

• Set the surround back speakers to LARGE or SMALL

speakers.

 

(see Speaker Setting on page 51).

 

 

 

 

• The SB CH mode is switched off.

• Set the surround back channel to SB CH ON (see

 

 

page 43).

 

 

 

 

• The source is not a 6.1 channel playback

• Choose an advanced effect listening mode (see

 

source.

Listening in surround sound on page 37).

 

 

 

 

• The surround back speakers aren’t

• Check Installing your speaker system on page 28 to

 

connected properly.

make sure the speakers are connected correctly.

 

 

 

 

• The surround back channel is on the 1

• Connect the speaker to the surround back left channel

 

speaker setting, and your speaker is

output (Installing your speaker system on page 28).

 

connected to the right channel output.

 

 

 

 

 

• The SB CH MODE is switched to AUTO and

• You can still listen with surround back sound by setting

 

the Dolby Surround EX / DTS ES software

the surround back channel to SB CH ON (page 43).

 

you’re playing has no flag to indicate it is 6.1

 

 

compatible.

 

 

 

 

No sound from subwoofer.

• The bass attenuator is set too low (for

• See Bass Peak Level on page 86 to adjust the setting.

 

example, the -80setting).

 

The subwoofer isn’t connected properly, or it is switched off.

Connect or switch on the subwoofer (see Installing your speaker system on page 28).

Make sure the sleep function on your subwoofer isn’t activated.

• The subwoofer's settings are incorrect.

Set the subwoofer (see Speaker Setting on page 51) to YES or PLUS.

• The crossover frequency is set too low.

Set the crossover frequency to a (higher) frequency that matches your speaker characteristics (see Crossover Network on page 80)

 

• There is very little low frequency information

• Change your subwoofer setting to one of the following in

 

in your source.

the Speaker Setting on page 51:

 

 

Front: SMALL / Subwoofer: YES

 

 

Front: LARGE / Subwoofer: PLUS

 

 

 

 

• The subwoofer's levels are too low.

• See Channel Level on page 52 to check the speaker

 

 

levels.

 

 

 

 

 

• Check the volume control on the subwoofer to make

 

 

sure it is turned up.

 

 

 

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Contents VSX-9300TX Risk of Electric Shock Do not Open Information to UserImportant Safety Instructions Contents Advanced setup Using other functionsControlling other equipment Other connectionsChecking the supplied accessories FeaturesBefore you start Before you start ChapterInstalling the receiver Using the remote controlBefore you start Ventilation Opening the front panelBefore you start Operating range of the remote controlRemote control battery indicator Minute guide Setting up for Surround SoundMinute guide Chapter Introduction to home theaterConnect your speakers 02 5 minute guideLarge Use the on-screen Auto Surround setup to set up your systemMinute guide ‘SurrBack System’ should be highlighted. Press ‘Surround Setup’ should be highlighted. PressEnter Follow the instructions on-screen ‘Auto Setting’ should be highlighted. PressMake sure ‘Normal System’ is selected, then select ‘Exit’ Playing a source Checking the settings on your DVD or other playerOther problems when using the Auto Surround Setup Rear panel Connecting your equipmentConnecting your equipment Chapter About the video converter Connecting your equipmentWhen making cable connections Connecting your equipment About cable typesAnalog audio cables Digital audio cablesConnecting your equipment Connecting your TV DVD player Connecting your equipment Connecting a DVD playerVSX-9300TX Connecting the multichannel analog outputsSTB Connecting your equipment Connecting a VCR or DVD recorder Connecting your equipment Connecting other video sources DVD player Connecting your equipment Using the component video jacksConnecting your equipment Connecting digital audio sources Tape deck, etc Connecting your equipment Connecting analog audio sourcesPortable DVD player, etc Connecting your equipment Installing your speaker system Bare wire connections Connecting the speakersPlacing the speakers Banana plug connectionsFM wire antenna Connecting your equipment Connecting antennasConnecting external antennas AM loop antennaAbout the AC outlet Outdoor antenna Indoor antenna Vinyl-coated wire 15-18 ftPlugging in the receiver Controls and displays Chapter Controls and displaysSTANDBY/ON StereoControls and displays Tuned Controls and displays DisplayControls and displays Remote control Audio Remote SetupTV Input Movie / MusicAuto playback Listening in surround sound Listening to your systemListening to your system Chapter Movie listening modes Listening to your systemBasic modes Advanced effect modesPro Logic IIx Music See above Dolby Pro Logic IIx Music settingsMusic listening modes Adjusting the advanced effect level Listening with headphonesNeo6 Music settings Listening in stereoListening with Acoustic Calibration Listening to your system Selecting the input signal type Surround back channel options Listening to your system Using the surround back channelPress SB CH Mode repeatedly to cycle through If you’re using the remote, press Receiver Using the audio scaler for Hi-bit and Hi-samplingPress HI-BIT HI-BIT/HI-SAMPLING on the front PanelSwitching the tone control on or off Using the tone controlAdjusting the bass and treble Multi CHListening to dual mono soundtracks Release the button when you see the setting you wantReducing noise during playback Using the tuner Chapter Using the tunerTuning directly to a station Finding a stationMPX mode Using the tunerAbcdefghijklmnopqrstuvwxyz Listening to memorized station presetsNaming station presets Surround Setup menu Chapter Surround Setup menuMaking receiver settings from the Surround Setup menu Select the setting you want to adjustSurround back speaker setting Surround Setup menuNormal surround setting Speaker SettingChannel Level Select ‘Channel Level’ from the Normal setup menuSpeaker Distance Select ‘Speaker Distance’ from the Normal setup menuRecalling preset codes Using the remote control with other componentsControlling other equipment Controlling other equipment ChapterControlling other equipment Programming signals from other remote controlsMenu Controlling other equipment Controls for TVsGuide DiscSubtitle Controlling other equipment Controls for other componentsDisp ModeExit TOPMulti Operation and System Off Controlling other equipment Direct functionProgramming a multi-operation or a shutdown sequence Repeat steps 2-4 for as many components as you wantPress Multi Operation Using multi operationsTo add or change a command select ‘Change’ and press Enter Operating other Pioneer components with this unit’s sensor Switching components on and off using the 12 volt triggerUsing System off Using other functions Chapter Using other functionsAdjusting the delay of a soundtrack Making an audio or a video recordingDimming the display Advanced remote control features Using other functions Switching the speaker impedanceEditing remote control display names Press the Multi Control button for the componentClearing remote control settings Using other functionsAdjusting the remote control backlight Using other functions Resetting the system Switching the speaker system Second Zone speaker B setupOther connections Other connections ChapterOther connections Bi-amping your front speakers Bi-wiring your speakersSurrBack System multi-room setup Basic multi-room setupOther connections Multi-room listening Making multi-room connectionsUse the Master Volume dial to adjust the volume Using the multi-room controlsOther connections Press ControlOther connections Cnnecting additional amplifiersUSB terminal on the rear panel of this receiver Other connections Using the USB interfacePress Input on the remote control repeatedly to select USB Select ‘PC Output’ and press Enter Other connections Connecting a PC for Advanced Mcacc outputAdvanced Mcacc output using your PC Advanced setup Chapter Advanced setupSystem Setup menu Select the setting you want to adjust then pressTHX Cinema Setup Advanced setupInput Assign menu Assigning the digital inputsAssigning the component video inputs Function RenameSelect ‘PHONO/LINE Setup’ from the System Setup menu PHONO/LINE SetupWhen you’re finished, select ‘Exit’ Select either Phono or LineVolt Trigger Multi-Room and IR receiver setupSelect ‘Expert’ then press Enter Advanced setup Expert setup menuSelect ‘Fine Channel Level’ from the Expert setup menu Select ‘Crossover Network’ from the Expert setup menuAdjust the level of the left channel Crossover NetworkAcoustic Calibration EQ Fine Channel DelaySetting the Acoustic Calibration EQ automatically Select CUSTOM1 Adjust or CUSTOM2 Adjust Setting the Acoustic Calibration EQ manuallySelect the channels you want and adjust to your liking Front AlignChecking your Acoustic Calibration EQ settings Copying your Acoustic Calibration EQ settingsSelect ‘DATA COPY’ then press Enter Select ‘DATA CHECK’ then press EnterProfessional Acoustic Calibration How to use Professional Acoustic CalibrationHow to interpret the graphical output Select a setup option Using Professional Acoustic CalibrationSelect ‘Professional’ If you selected ‘Auto Pro.’, select ‘Start’ and pressBass Peak Level Select ‘Bass Peak Level’ from the Expert setup menuDynamic Range Control Select ‘D-Range Control’ from the Expert setup menuChoose the setting that you want Power TroubleshootingAdditional information Additional information ChapterNo sound Additional informationSymptom Cause Other audio problemsAudio sources on VideoDisplay SettingsUSB interface Remote controlAdditional information Dolby Additional information Surround sound formatsAdditional information About THX DVD Additional information Preset code brandsCD-R DVRMaintenance of external surfaces Additional information SpecificationsDecibel Level Example To establish a safe levelOnce you have established a comfortable sound level Pioneer Corporation