Raymarine ST60 manual Technical support, World wide web, Telephone help line, Help us to help you

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Chapter 2: Maintenance & Troubleshooting

9

Technical support

Raymarine provides a comprehensive customer support service, on the world wide web and by telephone help line. Please use either of these facilities if you are unable to rectify a problem.

World wide web

Please visit the Customer Support area of our web site at:

•www.raymarine.com

As well as providing a comprehensive Frequently Asked Questions section and servicing information, the web site gives e-mail access to the Raymarine Technical Support Department and a details of the locations of Raymarine agents, worldwide.

Telephone help line

If you do not have access to the world wide web, please call our help line.

In the USA, call:

•+1 800 539 5539, extension 2444 or

•+1 603 881 5200 extension 2444

In the UK, Europe the Middle East or the Far East, call:

•+44 (0) 23 9271 4713 (voice)

•+44 (0) 23 9266 1228 (fax)

Help us to help you

When requesting service, please quote the following product information:

•Equipment type.

•Model number.

•Serial number.

•Software issue number.

The Software issue number can be ascertained by means of the Intermediate Calibration facility, see Chapter 4, Calibration.

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Contents ST60 Wind Close Hauled Instrument Page Important information Safety noticesEMC conformance Handbook informationST60 Wind & Close Hauled Wind Instrument Owner’s Handbook Contents Installation Preface ST60 Wind & Close Hauled Wind Instrument Owner’s Handbook ST60 Wind IntroductionData inputs Remote controlST60 Close Hauled Wind SeaTalkParts supplied Mounting optionsThese items are not with ST60 Close Hauled Wind Getting started Displayed informationPointer Digital display Normal operationUsing the disp key Canceling an alarm AlarmsTrue/Apparent TackSetting alarm conditions Switching alarms on and offSetting alarm thresholds Display illumination Servicing and safety MaintenanceInstrument TransducerPreliminary procedures TroubleshootingFixing faults CablingWorld wide web Technical supportTelephone help line Help us to help youST60 Wind & Close Hauled Wind Instrument Owner’s Handbook Planning your installation Site requirementsTransducers Instrument EMC installation guidelines Unpacking ProcedureSuppression Ferrites Connections to Other EquipmentSurface mounting Fitting the instrumentsFitting the low-profile bezel Flush mountingFlush mounting procedure Bracket Mounting Fitting transducers Typical windvane installationWind vane is typically mounted on a mast top, as follows Lower part of the clamp RotavectaGeneral Running transducer cableFrom masthead Connecting the instruments Signal connectionsTypes of connection SeaTalk systems Power supply connectionsStand alone instruments ST60 Wind & Close Hauled Wind Instrument Owner’s HandbookLinearizing and aligning the wind transducer User calibrationHold down Leaving User calibrationIntermediate calibration Dealer calibrationLeaving Intermediate calibration Response settings User calibration on/offWind speed Calibration Mode Boat show mode Factory defaultsLeaving Dealer calibration ST60 Wind & Close Hauled Wind Instrument Owner’s Handbook TOP Page Shaded area to be removed Page Front