Alesis DM5 manual Maintenance, Refer ALL Servicing to Alesis, Obtaining Repair Service

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Appendix A: Troubleshooting

MAINTENANCE

Here are some tips for preventive maintenance.

•Periodically check the AC cord for signs of fraying or damage.

•Make sure the entire bottom part of the keyboard is supported so that the case is not subjected to unnecessary bending.

•Place a dust cover over the DM5 when it is not in use.

REFER ALL SERVICING TO ALESIS

We believe that the DM5 is one of the most reliable modules that can be made using current technology, and should provide years of trouble-free use. However, should problems occur, DO NOT attempt to service the unit yourself. The full AC line voltage, as well as high voltage/high current DC voltages, are present at several points within the chassis. Service on this product should be performed only by qualified technicians. THERE ARE NO USER-SERVICEABLE PARTS INSIDE.

OBTAINING REPAIR SERVICE

Before contacting Alesis, check all connections, and be sure you’ve read the manual.

Customers in the USA:

If the problem persists, call Alesis USA at 1-310-287-1323 and request the Product Support department. Talk the problem over with one of our technicians; if necessary, you will be given a repair order (RO) number and instructions on how to return the unit. All units must be shipped prepaid and COD shipments will not be accepted.

For prompt service, indicate the RO number on the shipping label. If you do not have the original packing, ship the DM5 in a sturdy carton, with shock-absorbing materials such as styrofoam pellets (the kind without CFCs) or “bubble-pack” surrounding the unit. Shipping damage caused by inadequate packing is not covered by the Alesis warranty.

Tape a note to the top of the unit describing the problem, include your name and a phone number where Alesis can contact you if necessary, as well as instructions on where you want the product returned. Alesis will pay for standard one-way shipping back to you on any repair covered under the terms of this warranty. Next day service is available for a surcharge.

Field repairs are not normally authorized during the warranty period, and repair attempts by unqualified personnel may invalidate the warranty.

Service address for customers in the USA:

Alesis Product Support

3630 Holdrege Avenue

Los Angeles, CA 90016

Customers outside the USA:

Contact your local Alesis dealer for warranty assistance. The Alesis Limited Warranty applies only to products sold to users in the USA and Canada. Customers outside the USA and Canada are not covered by this Limited Warranty and may or may not be covered by independent distributor warranty in the county of sale. Do not return products to the factory unless you have been given specific instructions to do so.

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DM5 Reference Manual

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Contents Alesis DM5 Introduction HOW to USE this ManualDM5 Reference Manual Contents External Triggering Appendix a TROUBLE-SHOOTINGMidi Implementation Chart Midi FunctionsChapter Setting UPAC Power Hookup Unpacking and InspectionBasic Audio Hookup About Audio CablesTo turn on the Midi Thru parameter Midi HookupExternal Triggers Hookup Your First Session With the DM5 Powering UPPlaying the Demo Sequence Selecting the Midi Channel WHAT’S a Drum SET?Playing the DM5 Auditioning Internal ProgramsChoosing Voices in a Drum SET Naming a Drum SET Storing AN Edited Drum SETRecalling the Factory Drum Sets To turn on Midi Thru Mode Midi OUT/THRU ModeConnections To set the Midi Channel Example 1 Using a Midi KeyboardTo set the Root Note Example 2 Using a Midi Sequencer To turn the Local Control off Local ModeTo turn the Midi Overflow Mode on Example 3 Using TWO or More DM5 ModulesExternal Triggers To setup the external triggers To Set the Crosstalk value CrosstalkTo set the Noise value To set the Decay valueTo set the Footswitch Mode Footswitch HookupRandom Voices OverviewBasic and Definitions VoiceMidi Note Range DM5 PolyphonyReading the Display About the User InterfaceButtons Function ButtonsMULTI-PAGE Functions Preview Button Drum Note SelectionEditing Parameter Values Store ButtonTune Function ButtonsOutput MIXOutput Options EXT Trig Drum SETGroup Copying a NOTE’S Parameters to Another MidiDrum SET Root Note Midi FunctionsMidi Channel Local Control Program Change EnableControllers Enable Saving Data VIA Midi Program Change TableTo edit the Program Change table To back up Receiving Data from Another Midi DeviceOverview External TriggeringAbout Trigger Parameters Page Example Trigger Selection Gain Trigger Note AssignmentVelocity Curve Method Two Method OneCrosstalk Decay Footswitch ModeNoise Understanding HI HAT Pedal Mode Mounting Trigger PlacementTips on Triggering from Acoustic Drums Output SensitivityFor shell mounting If you play with a fairly tight batter head, try thisIf you play with a looser head, try this For head mounting Muffling Mounting Hardware and Configuration Large Toms External Triggering DM5 Reference Manual RE-INITIALIZING TROUBLE-SHOOTINGTROUBLE-SHOOTING Index MAINTENANCE/SERVICECustomers in the USA MaintenanceObtaining Repair Service Refer ALL Servicing to Alesis
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