Vanguard VI33NRA, VI33PRA manual Maintenance

Page 21

TROUBLESHOOTING

21

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Burner does not light after ODS/pilot is lit

1.

Burner orifice clogged

 

2.

Inlet gas pressure is too low

 

3.

Thermopile leads disconnected or im-

 

 

properly connected

 

4.

Burners will not come on in remote

 

 

position

1.Clean burner (see Cleaning and Mainte- nance, page 19) or replace burner orifice

2.Contact local natural or propane/LP gas company

3.Reconnect leads (see Wiring Diagram, page 23)

4.Replace battery in transmitter and receiver

Delayed ignition burner

1.

Manifold pressure is too low

1.

Contact local natural or propane/LP gas

 

 

 

 

company

 

2.

Burner orifice clogged

2.

Clean burner (see Cleaning and Mainte-

 

 

 

 

nance, page 19) or replace burner orifice

 

 

 

 

 

Burner backfiring during combustion

1.

Burner orifice is clogged or damaged

1.

Clean burner (see Cleaning and Mainte-

 

 

 

 

nance, page 19) or replace burner orifice

 

2.

Damaged burner

2.

Replace damaged burner

 

3.

Gas regulator defective

3.

Replace gas control

 

 

 

 

 

Slight smoke or odor during initial operation

1.

Not enough air

1.

Check burner for dirt and debris. If

 

 

 

 

found, clean burner (see Cleaning and

 

 

 

 

Maintenance, page 19)

 

2.

Gas regulator defective

2.

Replace gas control

 

3.

Residues from manufacturing processes

3.

Problem will stop after a few hours of

 

 

and logs curing

 

operation

 

 

 

 

 

Moisture/condensation noticed on windows

1.

Not enough combustion/ventilation air

1.

Refer to Air for Combustion and Venti-

 

 

 

 

lation requirements (page 4)

 

 

 

 

 

Heater produces a whistling noise when

1.

Turning control knob to HI position

1.

Turn control knob to LO position and

burner is lit

 

when burner is cold

 

let warm up for a minute

 

2.

Air in gas line

2.

Operate burner until air is removed from

 

 

 

 

line. Have gas line checked by local

 

 

 

 

natural or propane/LP gas company

 

3.

Air passageways on heater blocked

3.

Observe minimum installation clear-

 

 

 

 

ances (see page 9)

 

4.

Dirty or partially clogged burner orifice

4.

Clean burner (see Cleaning and Mainte-

 

 

 

 

nance, page 19) or replace burner orifice

White powder residue forming within burner box or on adjacent walls or furniture

1.When heated, vapors from furniture pol- ish, wax, carpet cleaners, etc. may turn into white powder residue

1.Turn heater off when using furniture pol- ish, wax, cleaners, or similar products

Remote does not function (GHRC and GHRCTA Series only)

1.Battery is not installed. Battery power is low

1.Replace 9-volt batteries in receiver and remote control

For morevisit www..com

110150-01B

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Contents Unvented VENT-FREE GAS Fireplace Insert OWNER’S Operation and Installation ManualVI33NRA VI33PRA Remote Ready GAS Fireplace InsertSafety Information Table of ContentsProduct Identification Log Base AssemblyProduct Features Remote Control AccessoriesLocal Codes UnpackingDetermining FRESH-AIR Flow for Heater Location Providing Adequate VentilationUnusually Tight Construction Confined and Unconfined SpaceVentilation AIR Ventilation Air From Inside BuildingVentilation Air From Outdoors Installing Surround KIT GS38 or GS43 InstallationBlower Accessory Check GAS TypeAttaching Left Installing HoodFireplace Insert Installation Into Masonry Fireplace Installation ClearancesInstalling GAS Piping to Fireplace Location Fireplace Insert Installation Into FRAMED-IN EnclosureMantel Clearances for Insert Installation Installation Items NeededPropane/LP Connecting Fireplace Insert to GAS SupplyChecking GAS Connections Pressure Testing Gas Supply Piping SystemPressure Testing Fireplace Insert Gas Connections Installing LogsGhrcta Installing Remote Receiver UnitFor Your Safety Read Before Lighting Installing 9-VOLT BatteriesInstalling 9-Volt Battery Not Included in Receiver Operating Fireplace InsertTo Turn OFF GAS To Appliance Manual Lighting ProcedureShutting Off Heater Shutting Off Burners Only pilot stays litThermostat Control Operation Optional Remote OperationGhrc Series Operation Ghrcta Series OperationInspecting Burners Cleaning Maintenance Cleaning Burner Injector Holder and Pilot AIR Inlet HoleLogs Observed Problem Possible Cause TroubleshootingMaintenance, Observed Problem Possible Cause Remedy Specifications Wiring DiagramsReplacement Parts Service HintsRemote Ready Model VI33NRA Illustrated Parts BreakdownKEY Part Number Description QTY Parts ListRemote Ready Model VI33PRA 103877-01 Lighting Instruction Plate 100563-01 Fireplace Insert VI33NRA VI33PRA 101784-01 Magnet Catch 102307-01 Strike Plate WALL-MOUNT Thermostat Switch Receiver and HAND-HELD Remote Control KIT Ghrc SeriesWALL-MOUNT ON/OFF Switch GWMS2 Cleaning KIT CCKOwners Registration Form Tape 110150-01B Warranty Information