MHP WNK, TJK, JNR owner manual Troubleshooting, For assistance

Troubleshooting

Problem		Cause		Check
Yellow or orange flame and the smell of	1.	Blockage in the venturi tube or ori-	1.	Clean venturi (See section “Annual
gas.		fice.		Maintenance”.)
	2.	Orifice not seated properly in the	2.	Orifice must fit into venturi tube at
		venturi Tube.		least ¼” to ½”
	3.	Bent or kinked hose.	3.	Check gas supply line. Also, check
				all connections.
Burner does not light or flame is low in	1.	Could be a kink in the gas supply	1.	Straighten
HIGH position.		line.	2.	Refill LP cylinder
	2.	LP tank could be low or empty.	3.	Turn grill control knobs off, close LP
	3.	LP regulator excess flow feature has		tank valve and reopen valve slowly.
		been activated.		Wait 5-seconds before turning on
				grill valves
Erratic flame pattern from burner or flame	Dirty burner		Clean burner holes with a small pin. Be
is low when burner control knob set at			careful not to enlarge holes
HIGH or flames do not run the whole
length of burner.
Constant flare-ups	1.	Grill too cold before start of cooking.	1.	You should always pre-heat grill
	2.	Cooking grate or briquettes may be		for 5 to 10 minutes before cooking.
		heavily coated with burned-on	2.	Clean cooking grate. Clean and turn
		grease.		over briquettes.
	3.	Fatty foods.	3.	Trim excessive fat from fatty
	4.	Heat setting too high.		meats.
	5.	Briquettes laid out improperly allow-	4.	Lower heat setting.
		ing grease to hit flame.	5.	Layout briquettes according to in-
				structions on page 18.
Briquettes have turned black.	Dripping grease has Burned-onto bri-		Turn briquettes over. Over time black
	quettes.		side of briquettes will self clean.
Food sticks to cooking grid.	1.	Cooking grid is probably too hot.	1.	Lower heat setting. Grids, especially
	2.	Food being turned before sear lines		SearMagic transfer heat quickly.
		are produced.		You’ll need to experiment with heat
				setting to get the best results. Or
				use a non-stick cooking spray.
			2.	Time food to turn over only once.
Flame blows out.	During periods of high wind and some-		1.	On cart, simply turn away from wind.
	times while cooking on a low setting,		2.	Increase the heat setting.
	flame may be extinguished.
Oxidation Graying of grill head.	Due to extreme cooking temperatures		Use a wire brush, sandpaper and wash
	and severe weather conditions the grill		with mild soap to remove flaking paint
	body may bleed through the paint and		and grease. Repaint with high quality
	cause white spotting (Oxidation).		heat resistant paint similar to MHP’s BF-1
			Paint.
Grill does not get hot.	1.	See low flame above.	1.	See low flame above.
	2.	On natural gas, inadequate pressure	2.	Check pressure. Should be at or
		at grill.		near 7" water column.
	3.	Incorrect orifice.	3.	Check orifice size.

CAUTION: If problems can not be corrected using these methods, contact your local MHP dealer

for assistance.

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