TROUBLESHOOTING
23
TROUBLESHOOTING
Continued
| OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY |
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| Burner does not light after ODS/pilot is lit | 1. | Inlet gas pressure is too low | 1. | Contact local natural or propane/LP gas | ||
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| 2. | Burner orifice(s) clogged | 2. Clean burner(s) (see Cleaning and Mainte- | ||
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| nance, page 21) or replace burner orifice(s) | |
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| 3. | Thermopile leads disconnected or im- | 3. | Reconnect leads (see Wiring Diagram, | |
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| properly connected |
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| 4. | Burner will not come on in remote po- | 4. | Replace battery in transmitter and receiver | |
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| Delayed ignition of one or both burners | 1. | Manifold pressure is too low | 1. | Contact local natural or propane/LP gas | ||
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| 2. | Burner orifice(s) clogged | 2. | Clean burner(s) (see Cleaning and Main- | |
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| tenance, page 21) or replace burner | |
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| orifice(s) | |
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| Burner backfiring during combustion | 1. | Burner orifice is clogged or damaged | 1. | Clean burner (see Cleaning and Main- | ||
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| tenance, page 21) or replace burner | |
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| orifice(s) | |
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| 2. | Damaged burner | 2. | Replace damaged burner | |
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| 3. | Gas regulator defective | 3. | Replace gas regulator | |
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| Slight smoke or odor during initial operation | 1. | Not enough air | 1. | Check burner for dirt and debris. If | ||
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| found, clean burner (see Cleaning and | |
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| Maintenance, page 21) | |
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| 2. | Gas regulator defective | 2. | Replace gas control | |
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| 3. | Residues from manufacturing processes | 3. | Problem will stop after a few hours of | |
| Moisture/condensation noticed on windows |
| and logs curing |
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| Heater produces a whistling noise when | 1. | Not enough combustion/ventilation air | 1. | Refer to Air for Combustion and Venti- | ||
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| lation requirements (page 4) | ||
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1.Turning control knob to HI position when burners are cold
2.Air in gas line
3.Air passageways on heater blocked
4.Dirty or partially clogged burner orifice(s)
1.Turn control knob to LO position and let warm up for a minute
2.Operate burners until air is removed from line. Have gas line checked by lo- cal natural or propane/LP gas company
3.Observe minimum installation clear- ances (see pages 8 through 11)
4.Clean burners (see Cleaning and Main- tenance, page 21) or replace burner orifice(s)
White powder residue forming within burner box or on adjacent walls or furniture
1.When heated, vapors from furniture pol- ish, wax, carpet cleaners, etc. may turn into white powder residue
1.Turn heater off when using furniture polish, wax, carpet cleaners, or similar products
Remote does not function (GHRC and GHRCTA only)
1.Battery is not installed. Battery power is low
1.Replace
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