TROUBLESHOOTING
Continued
OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY | ||
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Slight smoke or odor during | 1. | Residues from manufacturing | 1. | Problem will stop after a few |
initial operation |
| processes and log curing |
| hours of operation |
| 2. | Not enough air | 2. | Check burner for dirt and |
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| debris. If found, clean burner |
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| (see Cleaning and Mainte- |
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| nance, page 28) |
| 3. | Gas regulator defective | 3. | Replace gas regulator |
Fireplace produces a whistling 1. Turning control knob to HI
noise when burner is lit | position when burner is cold |
2. | Air in gas line |
3. | Air passageways on fireplace |
| blocked |
4. | Dirty or partially clogged |
| burner orifice |
1.Turn control knob to LO position and let warm up for a minute
2.Operate burner until air is removed from line. Have gas line checked by local natural gas company
3.Observe minimum installa- tion clearances (see pages 10 through 12)
4.Clean burner (see Cleaning and Maintenance, page 28) or replace burner orifice
White powder residue forming | 1. | When heated, vapors from | 1. | Turn fireplace off when using |
within burner box or on adjacent |
| furniture polish, wax, carpet |
| furniture polish, wax, carpet |
walls or furniture |
| cleaners, etc. may turn into |
| cleaners, or similar products |
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| white powder residue |
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Moisture/condensation noticed | 1. | Not enough combustion/ven- | 1. | Refer to Air for Combustion |
on windows |
| tilation air |
| and Ventilation requirements |
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| (page 6) |
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Remote does not function (Re- | 1. | Battery is not install. Battery | 1. | Replace |
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| power is low |
| receiver and remote control |
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Fireplace produces a clicking/ | 1. | Metal expanding while heating | 1. | This is common with most |
ticking noise just after burners |
| or contracting while cooling |
| fireplaces. If noise is exces- |
are lit or shut off |
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| sive, contact qualified service |
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| person |
32 | www.desatech.com |