Char-Broil LP Gas Grill manual Troubleshooting, Emergencies Possible Cause Prevention/Solution

Troubleshooting

Emergencies	Possible Cause	Prevention/Solution
Gas leaking from	• Old hose, cut in hose.	• Turn off gas at LP tank or at source on natural gas systems. If
cracked/cut/burned		hose is cut or cracked, replace valve/hose/regulator. If burned,
hose.		discontinue use of product until a gas service technician/plumber
		has investigated cause and correction is made.
Gas leaking from LP	• Mechanical failure due to rusting or	• Turn off LP tank valve.
tank.	mishandling.
Gas leaking from LP	• Failure of tank valve from mishandling or	• Call LP gas dealer 800-number on tank label or call local fire
tank valve.	mechanical failure.	department.
Gas leaking between	• Improper installation, connection not	• Remove regulator from tank and visually inspect rubber seal for
LP tank and regulator	tight, failure of rubber seal.	damage. Reinstall and check for leaks. Ensure black knob is on
connection.		tight.
Fire coming through	• Fire in burner tube section of burner due	• Turn off LP tank valve (if possible without injury to self). If fire
control panel.	to partial blockage.	cannot be controlled with baking soda/extinguisher, call local fire
		department. Remove burner and inspect for spider nest or rust.
		Clean using bottle brush.
	• Misalignment of valve to burner tube.	• Ensure valves and burner tubes are aligned per assembly
		instructions.
Grease fire or	• Too much grease buildup in burner area.	• Turn off LP tank valve. Leave lid open to allow flames to die down.
continuous excessive		After cooling, clean food particles and excess grease from inside
flames above cooking		firebox area, grease cup/pan/tray, and other surfaces.
surface.

Problem	Possible Cause	Prevention/Solution
	GAS ISSUES:
Burner(s) will not light	• Trying to light wrong burner.	• See instructions on control panel and in Use and Care manual.
using ignitor.
(See Electronic Ignition	• Burner not engaged with control valve.	• Make sure valves are positioned inside of burner tubes with clips
Troubleshooting also)		attached (if featured).
Continued on next	• Obstruction in burner.	• Ensure burner tubes are not obstructed with spider webs or other
page.		matter. See cleaning section of Use and Care manual.
	• No gas flow.	• Make sure LP tank is not empty. If LP tank is not empty, refer to
		“Sudden drop in gas flow.”
	• Vapor lock at coupling nut to LP tank.	• Turn off knobs and disconnect coupling nut from LP tank.
		Reconnect and retry.
	• Coupling nut and LP tank valve not fully	• Turn the coupling nut approximately one-half to three-quarters
	connected.	additional turn until solid stop. Tighten by hand only - do not use
		tools.

ELECTRICAL ISSUES:
• Electrode cracked or broken; “sparks at	• Replace electrode(s).
crack.”
• Electrode tip not in proper position.	Main Burners Traditional Series, QuickSet and QuickSet Series:
	• Tip of electrode should be pointing toward tip of collector box . The
	distance should be 1/8” to 1/4”. Adjust if necessary.
	Main Burners Performance and Advantage Series:
	• Tip of electrode should be pointing toward port hole in burner. The
	distance should be 1/8” to 3/16”. Adjust if necessary.
	Sideburner:
	• Tip of electrode should be pointing toward gas port opening on
	burner. The distance should be 1/8” to 3/16”. Adjust if necessary.
• Wire and/or electrode covered with	• Clean wire and/or electrode with rubbing alcohol and clean swab.
cooking residue.
• Wires are loose or disconnected.	• Reconnect wires or replace electrode/wire assembly.
• Wires are shorting (sparking) between	• Replace ignitor wire.
ignitor and electrode.
• Dead battery.	• Replace with a new AAA-size alkaline battery.

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