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Acer
G540 Series
manual
System troubleshooting
Models:
G540 Series
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146 pages
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Troubleshooting
Specification
Install
Password
System LED indicators
Connecting peripherals
Configuring the system OS
Power-on problems
Resetting the system
Hardware diagnostic testing
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5 System troubleshooting
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Contents
Acer Altos G540 Series
User’s Guide
Page
FCC notice
Class a equipment
Laser compliance statement
Use conditions
Important safety instructions
Page
Contents
System Bios
System troubleshooting
Appendix B Rack mount configuration 119
Appendix a Server management tools 111
Index 133
Page
System tour
Page
System specifications
Performance
Processor
Chipset
PCI interface
Video controller
Networking
Media storage
Power supply and system fan
Ports
Hardware monitoring and server management
Operating system
Mechanical
Environmental
Hardware options
External and internal structure
Front bezel
No. Component
Front panel
No. Icon Component Description
No. Icon Component Description
Rear panel
Icon Component Description
No. Icon Component Description
Internal components
System boards
Mainboard
Code Description
JPPASS1
Backplane board
JP2
This controller board enables the installation of a SAS HDD
SAS controller board
BMC module
DIMM1
ARMC/3 module
System LED indicators
Front panel LED indicators
Indicator Color Status Description
Hot-plug HDD LED indicator
LAN port LED indicators
Status Green Amber Description
Power supply module LED indicators
System tour
System setup
Page
Setting up the system
Pre-installation requirements
Checking the package contents
Selecting a site
Connecting peripherals
Turning on the system
Power-on problems
Configuring the system OS
Rack mount configuration
Turning off the system
To turn off the system via software
To turn off the system via hardware
System setup
System upgrade
Page
Installation precautions
ESD precautions
Pre-installation instructions
Post-installation instructions
Opening the server
Removing the side panel
Removing the front bezel
Configuring the hard drive
Installing a HDD cage
System upgrade
Page
Removing a HDD cage
Installing an additional hard drive
To install a hot-plug hard drive
System upgrade
To install an easy-swap hard drive
Configuring a 5-25 inch storage device
To install an optional storage device
Page
Processor configuration guidelines
To upgrade the default processor
Upgrading the processor
Page
System upgrade
To install a second processor
System upgrade
System memory configuration guidelines
Upgrading the system memory
System memory interface
Branch
To remove an FBD
To install an FBD
Page
Installing an expansion card
To install an expansion card
Interface
Page
Installing the SAS controller board
To install the SAS controller board
Installing the BMC module
To install the BMC module
Installing the ARMC/3 module
To install the ARMC/3 module
Page
Installing a redundant power supply module
To install a hot-swap power supply module
System upgrade
System Bios
Page
Bios overview
Entering Bios setup
Bios setup primary menus
Bios setup navigation keys
Main menu
Parameter Description
Advanced menu
Enabled
Advanced Processor Options
Parameter Description Option
CPU Cache Control
Memory Configuration
Disabled
Interleave
Advanced Chipset Control
PME
PCI Configuration
Device Configuration
3F8/IRQ4
Output only
378
IDE Configuration
Auto
Compatible
Channel 0/Secondary Master/Slave
Sectors
Floppy Configuration
Fast PIO
Mode
Boot Configuration
DMI Event Logging
Last State
Parameter Description Option
Security menu
Setting a system password
Changing a system password
Removing a system password
Server menu
System Management
Console Redirection
19.2K
PC-ANSI 7bit
Off
Event Log Configuration
Boot menu
Exit menu
System Bios
Troubleshooting
Page
Resetting the system
Perform Purpose To do this
Initial system startup problems
Initial troubleshooting checklist
Hardware diagnostic testing
Checking the boot-up status
Verifying the condition of the storage devices
Confirming loading of the operating system
Specific problems and corrective actions
Power indicator does not light
FDD activity indicator does not light
HDD activity indicator does not light
DVD drive activity indicator does not light
Newly installed memory modules are not detected
DVD tray cannot be ejected
Network connection indicators do not light
Network activity indicators do not light
There is problem with the software program
Peripheral device connected to a USB port does not work
No characters appear on the display monitor
110 System troubleshooting
Management tools
Page
Server management overview
Tool Function
RAID configuration utilities
Onboard Sata RAID Configuration Utility
To enable the onboard Sata RAID controller
To initialize the Onboard Sata RAID Configuration Utility
To create a RAID 1 volume
LSI 1068 SAS Configuration Utility
To initialize the LSI Logic Config Utility
To load the factory default RAID setting
To create a RAID 1 volume with a hot spare disk
LSI MegaRAID SAS RAID Configuration Utility
To create and initialize a RAID volume
To assign a hot spare disk
Appendix B Rack mount configuration
Page
Rack installation information
Rack installation precautions
Rack mount kit
Component Quantity Usage
Screw types
Screw type Quantity Figure Usage
Vertical mounting hole pattern
Rack installation procedures
Preparing the server for rack installation
126
Preparing the rack for server installation
128
Installing the server in the system rack
Installing the cable arm option
To install the cable arm
131
132
Index
134
135
136
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