Troubleshooting

Problem		Possible Reason	Recommended Action
Nothing	Batteries are drained.		Replace all batteries with new
Nothing	Batteries are drained.		ones.
appears on the			ones.
appears on the			Reinstall the batteries with
display, even			Reinstall the batteries with
display, even	Battery terminals are not		negative and positive terminals
when the power	Battery terminals are not		negative and positive terminals
is turned on.	in the correct position.		matching those indicated on the
is turned on.			battery compartment.
			battery compartment.
	Battery voltage is too low.
The cuff does		(LOW BATTERY mark)	Replace all batteries with new




not inflate.	blinks. If the batteries are		ones.
not inflate.	drained completely, the		ones.
	drained completely, the
	mark does not appear.
	The cuff is not applied		Apply the cuff correctly.
	properly.		Apply the cuff correctly.
	properly.
	You moved your arm or		Make sure you remain very still
The device does	body during measurement.		and quiet during measurement.
The device does			Sit comfortably and still.
not measure.			Sit comfortably and still.
not measure.	The cuff position is not		Place your arm on a table with your
Readings are	The cuff position is not		Place your arm on a table with your
Readings are	correct.		palm facing upward and the cuff at
too high or too	correct.		palm facing upward and the cuff at
too high or too			the same level as your heart.
low.			the same level as your heart.
low.			If you have a very weak or
			If you have a very weak or
			irregular heat beat, the device
			may have difficulty in determining
			may have difficulty in determining
			your blood pressure.
	The value is different		Refer to “Why Measure Blood
	from that measured at a		Refer to “Why Measure Blood
	from that measured at a		Pressure at Home?”.
Other	clinic or doctor’s office.		Pressure at Home?”.
	clinic or doctor’s office.
			Remove the batteries. Place them
			Remove the batteries. Place them
			back properly and take another
			back properly and take another
			measurement.

Note: If the actions described above do not solve the problem, contact the dealer. Do not attempt to open or repair this product, as any attempt to do so will make your warranty invalid.