Guarantee
Your guarantee
The guarantee form is included in the Sunrise Pack, please fill in the relevant details and return to us to register your entitlement.
THIS IN NO WAY AFFECTS YOUR STATUTORY RIGHTS.
Warranty conditions
1)The repair or replacement will be carried out by an authorised Sunrise Medical dealer/service agent.
2)To apply the warranty conditions, should your wheelchair require attention under these arrangements, notify the designated Sunrise Medical service agent immediately giving full information about the nature of the difficulty. Should you be operating the wheelchair away from the locality of the designated Sunrise Medical service agent work under the “Warranty Conditions” will be carried out by any other service agent designated by the manufacturer.
3)Should any part of the wheelchair require repair or replacement, as a result of a specific manufacturing or material defect, within twelve months from the date on which the possession of the wheelchair was transferred to the original purchaser, and subject to it remaining within that ownership, the part or parts will be repaired or replaced completely free of charge if returned to the authorised service agent.
Note: This guarantee is not transferable.
4)Any repaired or replaced part will benefit from these arrangements for the balance of the warranty period applicable to the wheelchair.
5)Parts replaced after the original warranty has expired are covered for a further twelve months.
6)Items of a consumable nature will not generally be covered during the normal warranty period, unless such items have clearly suffered undue wear as a direct result of an original manufacturing defect.
These items include amongst others upholstery, tyres, inner tubes, and similar parts.
Sunrise Medical Limited
High Street, Wollaston, West Midlands DY8 4PS England
Tel 01384 44 66 88 Fax 01384 44 66 99
www.sunrisemedical.co.uk
7)The above warranty conditions apply to all wheelchair parts, for models purchased at full retail price.
8)Under normal circumstances, no responsibility will be accepted where the wheelchair has required repair or replacement as a direct result of:-
a)The wheelchair or part not having been maintained in accordance with the manufacturer’s recommendations, where such exist. Or failing to use only the specified original equipment parts.
b)The wheelchair or part having been damaged by neglect, accident or improper use.
c)The wheelchair or part having been altered from the manufacturer’s specifications, or repairs having been attempted prior to the service agent being notified.
Please keep a note of your local service agent’s address and telephone number in the space below. In the event of a breakdown, contact them and try to give all relevant details so they can help you quickly.
The wheelchairs shown and described in this manual may not be exactly the same in every detail as your own model. However, all instructions are still entirely relevant, irrespective of detail differences.
The manufacturer reserves the right to alter without notice any weights, measurements, or other technical data shown in this manual. All figures, measurements, and capacities shown in this manual are approximate, and do not constitute specifications.
Your local dealer
Your local dealer
Please remember to fill in and post the guarantee registration card enclosed with this manual. Sunrise Medical Limited recommend that you do not undertake maintenance tasks other than those explained in this manual. Your local approved Sunrise Medical service agent is fully trained by Sunrise Medical to carry out detailed maintenance as and when required. Use only genuine Sunrise Medical replacement parts.
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