Razor E175 owner manual Troubleshooting Guide

Troubleshooting Guide

Problem	Possible Cause	Solution
Scooter does not run	Scooter must be traveling 3mph	Kick start to 3mph while twisting the throttle to engage motor.
	before motor will engage.
	Battery needs a charge	Charge the battery. A new battery should be charged for at least 18
		hours before using the scooter for the first time and up to 12 hours
		after each subsequent use.
		Check all connectors. Make sure the charger connector is tightly
		plugged into the charging port, and that the charger is plugged into
		the wall.
	Charger is not working	Make sure power flow to the wall outlet is on.

Scooter suddenly	Tripped circuit breaker	Check all wires and connectors to make sure they are tight.
stopped working while
in use		The circuit breaker (next to on/off switch) will automatically shut off
		the power if the motor is overloaded.
		An excessive overload, such as too heavy a rider or too steep a hill,
		could cause the motor to overheat. If the scooter suddenly stops
		running, wait a few seconds and then push the breaker to reset the
		circuit. Correct the conditions that caused the breaker to trip to avoid
		repeatedly tripping the breaker.
Short run time (less	Undercharged battery	Charge the battery. A new battery should be charged for at least 18
than 15 minutes per		hours before using the scooter for the first time and up to 12 hours
charge)		after each subsequent use.
		Check all wires and connectors. Make sure the battery connector is
		tightly plugged into the charger connector, and that the charger is
		plugged into the wall.
	Battery is old and will not accept	Make sure power flow to the wall outlet is on.
	full charge	Even with proper care, a rechargeable battery does not last forever.
		Average battery life is 1 to 2 years depending on scooter use and
		conditions. Replace only with a Razor replacement battery.
	Brakes are not adjusted properly	Refer to adjusting the brakes instructions on page 4.
Scooter runs sluggishly	Riding conditions are too stressful	Use only on solid, flat, clean and dry surfaces such as pavement or
		level ground.
	Tire is not properly inflated	The tire is inflated when shipped, but it invariably will lose some
		pressure between the point of manufacturing and your purchase.
		Refer to instructions on page 3 of this manual to properly inflate tire.
	Scooter is overloaded	Make sure you do not overload the scooter by allowing more than
		one rider at a time, exceeding the electric scooters 120 pounds (54kg)
		maximum weight limit, going up a hill or towing objects behind the
		scooter. If the scooter is overloaded, the circuit breaker may trip and
		shut off power to the motor. Correct the riding conditions that caused
		the overload, wait a few seconds, and then push the breaker to reset
		the circuit. Avoid repeatedly tripping the circuit breaker.
	Brake dragging	Use your fingers to twist the adjuster in either direction until front
		wheel is centered between pads.
	Brakes are not adjusted properly	Refer to adjusting the brakes instructions on page 4.

8